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Remote Dental Call Center Jobs in Springfield, OR

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Remote Dental Call Center information

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$10

$17

$25

How much do remote dental call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote dental call center in Springfield, OR is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.66 per hour, depending on experience, location, and employer.

What is a remote dental call center?

A remote dental call center is a service where customer support representatives assist dental patients and offices over the phone or through online communication, but work from locations outside of a traditional call center, often from home. These agents handle appointment scheduling, insurance verification, patient inquiries, and other administrative tasks for dental practices. Working remotely allows for greater flexibility and can help dental offices provide extended support hours for their patients. Remote dental call centers use specialized software to access patient records and communicate securely with both patients and dental staff.

What are the key skills and qualifications needed to thrive as a remote dental call center representative?

To thrive as a Remote Dental Call Center Representative, you need strong customer service skills, knowledge of dental terminology, and typically a high school diploma or equivalent. Familiarity with dental management software, CRM systems, and multi-line phone systems is often required. Excellent communication, active listening, and problem-solving abilities help representatives handle patient inquiries and resolve concerns efficiently. These skills are crucial for ensuring positive patient experiences, accurate scheduling, and the smooth operation of the dental practice from a remote setting.

What are some common challenges faced by remote dental call center agents, and how can they be managed?

Remote dental call center agents often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and staying updated on multiple providers’ schedules and procedures. Maintaining clear communication with dental office staff and utilizing robust scheduling and CRM software are key to overcoming these hurdles. Agents also benefit from regular training sessions and team meetings to share best practices and stay aligned with office protocols. Proactive time management and a quiet, organized workspace can further enhance productivity and job satisfaction.

What are popular job titles related to Remote Dental Call Center jobs in Springfield, OR?

For Remote Dental Call Center jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Remote Dental Call Center jobs in Springfield, OR look for?

The top searched job categories for Remote Dental Call Center jobs in Springfield, OR are:

Infographic showing various Remote Dental Call Center job openings in Springfield, OR as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,064 per year, or $17.8 per hour.

Remote Licensed Professional Counselor (LPC) at Mind and Body Connect Wellness Center

Mind and Body Connect Wellness Center

Eugene, OR • Remote

$58K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago


Job description

Position Overview

Mind and Body Connect Wellness Center is seeking a dedicated and compassionate Licensed Professional Counselor (LPC) to join our dynamic team in a full-time remote position. This role offers an exciting opportunity for an LPC to support clients by managing a diverse caseload, providing therapeutic services, and fostering meaningful relationships to promote mental health and well-being.

About the Organization

Situated in the heart of Eugene, Oregon, Mind and Body Connect Wellness Center is a renowned private outpatient mental health clinic that has served the community with a commitment to delivering exceptional mental health care. Our clinic focuses on treating individuals of all ages—adults, children, and families—within a supportive environment. Our mission is to enhance the quality of life for our clients by providing comprehensive mental health services, including therapy, psychopharmacological treatment, and tailored counseling options, always emphasizing the least restrictive settings possible.

Work Environment

This role is designed as a remote position, providing the flexibility to work from home while maintaining a dedicated focus on client interaction and care. You will be part of a culture that prioritizes professionalism, creativity, and a healthy work-life balance, allowing you to thrive both personally and professionally. Additionally, our collaboration with Comprehensive Psychiatric Treatment ensures a robust network of resources to support your efforts in delivering quality mental healthcare.

Key Responsibilities
  • Effectively manage a diverse client caseload, establishing rapport and maintaining professional ethics and boundaries during all interactions.
  • Schedule and conduct frequent sessions with clients to assess progress, discuss future appointments, and initiate discharge planning when necessary.
  • Develop, implement, and supervise individualized treatment plans in collaboration with clients, ensuring tailored approaches to their specific needs.
  • Responsible for maintaining comprehensive and up-to-date client documentation, including thorough progress notes and compliance with legal and ethical standards.
  • Conduct intake evaluations to assess client needs and tailor treatment approaches accordingly.
  • Participate in weekly individual supervision sessions to discuss client progress and personal development within the practice.
  • Collaboration with other healthcare providers to enhance overall client care and treatment outcomes.
  • Embrace a growth mindset, actively seeking opportunities for professional development and continuing education.
Patient Population / Client Focus

Our clinic serves a broad spectrum of clients, including individuals and families facing various mental health challenges. As part of our commitment to personalized care, we encourage our LPCs to employ evidence-based practices tailored to the unique circumstances of each client. The diversity of our client population provides an enriching experience, allowing our team to address a wide array of mental health concerns with empathy and skill.

Qualifications
  • A Master's degree in mental health counseling or a related field.
  • Current, unrestricted, independent LPC licensure in the state of Oregon.
  • Minimum of one year of experience in a clinical outpatient setting post-graduate.
  • Proficiency in computer systems, including Excel spreadsheets, RMS systems, Outlook, and PIMSY for effective documentation and communication.
  • Demonstrated experience in providing direct psychotherapy services to individuals and families.
  • Ability to conduct and complete intake assessments as part of the client onboarding process.
Preferred Experience

While not mandatory, candidates with experience in specific therapeutic modalities or specialized training relevant to outpatient mental health care will be highly regarded. Familiarity with integrative approaches and commitment to ongoing professional development are also valuable assets for this role.

Compensation and Benefits

We offer a competitive salary range of USD 80,000 – 100,000 per year, commensurate with experience, within a fee-for-service model. Our benefits package includes guaranteed rates, ensuring you are paid upfront before collections, along with the potential for bonus opportunities. We provide comprehensive medical, dental, and vision insurance with supplemental options, a 401k retirement plan with company contributions, and malpractice insurance coverage. Furthermore, our Employee Assistance Program (EAP) supports both your personal and professional well-being, ensuring a holistic approach to health.

Career Growth Opportunities

At Mind and Body Connect Wellness Center, we believe in nurturing and supporting our clinicians. We encourage participation in in-house training sessions, offering free Continuing Education Units (CEUs) on various mental health topics. Clinicians have access to cross-training opportunities, fostering skill development and professional growth within our supportive environment.

Why Join Our Team

Mind and Body Connect Wellness Center is more than just a workplace; it is a community committed to improving mental health outcomes in our diverse population. We embrace inclusivity, welcoming individuals from all backgrounds, including members of the LGBTQIA+ community, racially diverse individuals, those with disabilities, and veterans. We value each team member's contributions and are dedicated to creating a respectful, equitable workplace where every voice is heard.

Application Information

If you are passionate about mental health and ready to make a difference, we encourage you to submit your application today! Join us at Mind and Body Connect Wellness Center in our mission to create a supportive and healing environment for our clients and community.