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Remote Dental Call Center Jobs in Springfield, OR

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Remote Dental Call Center information

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How much do remote dental call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote dental call center in Springfield, OR is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.66 per hour, depending on experience, location, and employer.

What is a remote dental call center?

A remote dental call center is a service where customer support representatives assist dental patients and offices over the phone or through online communication, but work from locations outside of a traditional call center, often from home. These agents handle appointment scheduling, insurance verification, patient inquiries, and other administrative tasks for dental practices. Working remotely allows for greater flexibility and can help dental offices provide extended support hours for their patients. Remote dental call centers use specialized software to access patient records and communicate securely with both patients and dental staff.

What are the key skills and qualifications needed to thrive as a remote dental call center representative?

To thrive as a Remote Dental Call Center Representative, you need strong customer service skills, knowledge of dental terminology, and typically a high school diploma or equivalent. Familiarity with dental management software, CRM systems, and multi-line phone systems is often required. Excellent communication, active listening, and problem-solving abilities help representatives handle patient inquiries and resolve concerns efficiently. These skills are crucial for ensuring positive patient experiences, accurate scheduling, and the smooth operation of the dental practice from a remote setting.

What are some common challenges faced by remote dental call center agents, and how can they be managed?

Remote dental call center agents often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and staying updated on multiple providers’ schedules and procedures. Maintaining clear communication with dental office staff and utilizing robust scheduling and CRM software are key to overcoming these hurdles. Agents also benefit from regular training sessions and team meetings to share best practices and stay aligned with office protocols. Proactive time management and a quiet, organized workspace can further enhance productivity and job satisfaction.

What are popular job titles related to Remote Dental Call Center jobs in Springfield, OR?

For Remote Dental Call Center jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Remote Dental Call Center jobs in Springfield, OR look for?

The top searched job categories for Remote Dental Call Center jobs in Springfield, OR are:

Infographic showing various Remote Dental Call Center job openings in Springfield, OR as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,064 per year, or $17.8 per hour.

Remote Licensed Professional Counselor at Body & Soul Quality Counseling Center

Body & Soul Quality Counseling Center

Eugene, OR • On-site, Remote

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago


Key responsibilities

  • Manage a diverse caseload of clients, building and maintaining strong therapeutic relationships.

  • Conduct regular sessions to monitor client progress, assess stability, and plan for future appointments or discharge.

  • Develop, implement, and oversee personalized treatment plans tailored to each client's needs.


Job description

Position Overview

Body & Soul Quality Counseling Center is seeking a dedicated and highly skilled Licensed Professional Counselor (LPC) to join our dynamic team. This full-time position offers the flexibility of remote work, allowing you to provide exceptional mental health services to a diverse client population from the comfort of your own home. As part of our team, you will be instrumental in shaping the mental well-being of individuals and families within our community.

About the Organization

Located in Eugene, Oregon, Body & Soul Quality Counseling Center is a renowned private outpatient mental health practice committed to delivering compassionate and inclusive care. Our mission is to provide top-tier mental health services to adults, children, and families, ensuring that they receive the best care in the least restrictive setting possible. We offer a comprehensive range of mental health services, including therapy, counseling, psychopharmacology, and clinical research, all tailored to meet the unique needs of our clients.

Work Environment

Our work environment fosters collaboration, professional development, and a strong commitment to client care. By partnering with Comprehensive Psychiatric Care, we enhance our service delivery through shared leadership and resources. Our remote work setting allows for flexibility and promotes a healthy work-life balance, while our outpatient office remains a hub of activity for team collaboration and professional interaction.

Key Responsibilities

As a Licensed Professional Counselor at Body & Soul Quality Counseling Center, you will:

  • Manage a diverse caseload of clients, building and maintaining strong therapeutic relationships by adhering to professional ethics and boundaries.
  • Conduct regular sessions to monitor client progress, assess their stability, and collaboratively plan for future appointments or discharge when appropriate.
  • Develop, implement, and oversee personalized treatment plans tailored to each client's unique needs, ensuring a person-centered approach.
  • Maintain thorough and up-to-date documentation, including progress notes and treatment histories for all clients.
  • Perform comprehensive intake assessments to gather critical information and understand the client's needs and goals.
  • Conduct individual therapy sessions, employing evidence-based practices and therapeutic techniques to achieve optimal outcomes.
  • Engage in individual supervision and participate in ongoing training and development opportunities.
  • Collaborate effectively with other healthcare providers to coordinate care and enhance client well-being.
  • Embrace a growth mindset, continually seeking opportunities for improvement in your practice.
Patient Population / Client Focus

Your role will primarily involve working with a varied outpatient population encompassing adults, children, and families. You will address a wide array of mental health concerns, promoting healing and personal growth in a supportive, client-centered environment. Our center prioritizes creating a safe space for all clients, including those from diverse backgrounds and identities.

Qualifications

To be considered for this role, you must possess:

  • A Master's degree in mental health counseling, counseling, or a related field.
  • A current, unrestricted license as a Licensed Professional Counselor (LPC).
  • A minimum of one year of post-graduate clinical experience in an outpatient setting.
  • Proficiency with computers and familiarity with electronic health record systems (such as RMS) and communication tools like Outlook and spreadsheets.
  • Experience in delivering direct psychotherapy services and conducting intake assessments confidently.
Preferred Experience

While the above qualifications are essential, candidates with additional experience working with specific populations or those skilled in utilizing various therapeutic modalities will be highly regarded. Familiarity with community resource coordination and a proactive approach to inter-professional collaboration will further enhance your application.

Compensation and Benefits

At Body & Soul Quality Counseling Center, we recognize the hard work and dedication of our clinicians. The salary range for this position is USD $80,000 to $100,000 per year, depending on experience and qualifications. As part of our employee benefits package, you will receive:

  • A fee-for-service compensation model with guaranteed payment rates paid ahead of collections, ensuring financial stability without delays.
  • Performance-based bonus opportunities that reward your dedication and hard work.
  • W2 employment status that prioritizes your work-life balance.
  • Access to comprehensive medical, vision, and dental insurance plans, along with supplemental benefits.
  • A 401k retirement plan with company contributions to support your financial future.
  • Professional liability insurance provided to ensure your peace of mind while delivering care.
  • An Employee Assistance Program (EAP) to support your mental well-being.
  • Ongoing professional development opportunities, including free CEUs across various mental health topics.
Career Growth Opportunities

We are committed to fostering the professional growth of our team members. By joining Body & Soul Quality Counseling Center, you will have access to cross-training opportunities within the organization, allowing you to expand your skills and expertise. Our clinician-led leadership team focuses on developing innovative practices and enhancing the care provided to our clients.

Why Join Our Team

At Body & Soul Quality Counseling Center, you will be part of a passionate team dedicated to making a meaningful impact in the lives of individuals and families in our community. Our inclusive workplace values diversity and empowers every employee. Join us and contribute to cultivating a nurturing, supportive environment where both clients and clinicians thrive.

Application Information

If you are ready to take the next step in your career and be part of a forward-thinking organization that values your contributions, we encourage you to apply today! As an equal opportunity employer, we celebrate diversity and welcome applicants from all backgrounds. Your journey in enhancing mental health begins here—apply now!