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Work From Home Act Call Center Jobs in Springfield, OR

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Work From Home Act Call Center information

See Springfield, OR salary details

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How much do work from home act call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for work from home act call center in Springfield, OR is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is a Work From Home Act Call Center representative?

A Work From Home Act Call Center job involves handling inbound or outbound calls remotely, typically for customer service, sales, or technical support. Agents assist customers, answer inquiries, resolve issues, and follow company guidelines while working from a home setup. This role requires a reliable internet connection, a quiet workspace, and strong communication skills. Many companies provide necessary training and equipment, though requirements may vary.

What are the typical daily responsibilities of a Work From Home Act Call Center representative?

As a Work From Home Act Call Center representative, your daily responsibilities generally involve handling inbound and outbound calls to provide customer service, resolve issues, answer inquiries, and document interactions within CRM systems. You may also assist with order processing, troubleshooting, and following up on cases as needed. Many employers set clear productivity goals and expect you to maintain a quiet, professional workspace with reliable internet access. While you'll work independently from home, you may regularly collaborate with your team and supervisors through online meetings, chat systems, or performance check-ins to stay aligned with company objectives.

What are the key skills and qualifications needed to thrive in the Work From Home Act Call Center position?

To thrive as a Work From Home Act Call Center representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and secure remote work tools is often required. Strong organizational skills, patience, and the ability to remain calm under pressure help individuals excel in customer interactions. These capabilities ensure effective and professional support, resulting in higher customer satisfaction and successful call outcomes in a remote work environment.

What cities near Springfield, OR are hiring for Work From Home Act Call Center jobs?

Cities near Springfield, OR with the most Work From Home Act Call Center job openings:

Infographic showing various Work From Home Act Call Center job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,562 per year, or $18.5 per hour.

Call Center Remote Customer Service Representative

VIMO INC.

Springfield, OR โ€ข Remote

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago


Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.ย 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.ย 

Full-time/Seasonalย 

ยท $17.00/hr. plus performance incentivesย 

ยท $19.00/hr. Spanish Bilingual, plus performance incentivesย 

Requirementsย 

  • 18 years of age or olderย ย 

  • Complete Background check and drug test within 3 daysย ย 

  • Dedicated, private, and secure workspaceย 

  • Personal device with functioning camera required for the Training Periodย 

  • Committed to full attendance for paid 3-week Training periodย ย 

  • Minimum Internet Speed of 100ย mb/s with ethernetย 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is requiredย 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.ย ย 

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extendersย 
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus