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Remote Cyber Security Help Desk Jobs in Florida (NOW HIRING)

CFS

IT Manager

Tampa, FL · Remote

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... remote monitoring tools. Bonus Experience of the IT Manager: * Experience with PowerShell or Automation tools. * IT service management and help desk leadership. * Network administration and ...

New

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools ... Helpdesk professionals in this role need to analyze complex issues, evaluate multiple variables ...

CFS

IT Manager

Tampa, FL · Remote

$115K - $130K/yr

  • Medical

  • Retirement

  • PTO

Fulltime | Permanent | Remote Position Summary: We are seeking an experienced IT Manager to lead ... Provide leadership across help desk operations, hardware, network infrastructure, systems, software ...

New

ITrade STEM

Cyber Security Intern

Fort Lauderdale, FL · Remote

At ITRADE STEM, we help create jobs and support the future of industries like space, technology ... Remote work flexibility This position requires ability to work in the United States without ...

Phsorg

$100K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

Remote Expert EPIC Configuration Analyst (Willow) Summary: Build Your Career. Make a Difference. We ... Provide tier-2 support of application incidents reported through the help desk; including 24/7 ...

Phsorg

$81K - $138K/yr

  • Medical

  • Dental

  • Vision

  • Life

Remote Senior EPIC Configuration Analyst (Orders) Summary: Build Your Career. Make a Difference. We ... Provide tier-2 support of application incidents reported through the help desk; including 24/7 ...

Phsorg

$81K - $138K/yr

  • Medical

  • Dental

  • Vision

  • Life

Remote Senior EPIC Configuration Analyst - (MyChart) Summary: Build Your Career. Make a Difference ... Provide tier-2 support of application incidents reported through the help desk; including 24/7 ...

Phsorg

$81K - $138K/yr

  • Medical

  • Dental

  • Vision

  • Life

Remote Senior EPIC Configuration Analyst - (Epic Optime) Summary: Build Your Career. Make a ... Provide tier-2 support of application incidents reported through the help desk; including 24/7 ...

Phsorg

$81K - $138K/yr

  • Medical

  • Dental

  • Vision

  • Life

Remote Senior EPIC Configuration Analyst (Grand Central and Prelude) Summary: Build your Career ... Provide tier-2 support of application incidents reported through the help desk; including 24/7 ...

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Showing results 21-40

All JobsCyber Security Help Desk JobsRemote Cyber Security Help Desk JobsRemote Cyber Security Help Desk Jobs in Florida

Remote Cyber Security Help Desk information

Can you get a remote cyber security help desk job?

Yes, remote cyber security help desk jobs are available and typically require technical skills, knowledge of security tools, and certifications such as CompTIA Security+ or Cisco CCNA. These roles often involve troubleshooting security issues, providing support to users, and working with remote communication tools. Many companies offer remote positions to qualified candidates with relevant experience and certifications.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are the key skills and qualifications needed to thrive as a remote cyber security help desk professional?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What is a remote cyber security help desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are some common challenges faced by remote cyber security help desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.

What are the most commonly searched types of Cyber Security Help Desk jobs in Florida?

The most popular types of Cyber Security Help Desk jobs in Florida are:

What are popular job titles related to Remote Cyber Security Help Desk jobs in Florida?

For Remote Cyber Security Help Desk jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Cyber Security Help Desk jobs in Florida look for?

The top searched job categories for Remote Cyber Security Help Desk jobs in Florida are:

What cities in Florida are hiring for Remote Cyber Security Help Desk jobs?

Cities in Florida with the most Remote Cyber Security Help Desk job openings:

Remote Cyber Security Help Desk jobs near you
Infographic showing various Remote Cyber Security Help Desk job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

IT Manager

CFS

Tampa, FL • Remote

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Position: IT Manager
Salary: $110,000 - 130,000
Benefits: Medical/dental/vision, 401k match, Unlimited PTO, Tuition Reimbursement,, etc.
Location: 100% Remote


Job Overview: Seeking a hands-on IT Manager to lead an internal technology operations and support team. This role is responsible for ensuring reliable, secure, and scalable IT services across the organization while providing leadership for IT support, infrastructure, systems administration, and technology initiatives. The ideal candidate is a strong Systems Admin / Infrastructure background in a Microsoft Shop, and is a technical leader who enjoys solving problems, improving processes, and partnering with business leaders to deliver effective technology solutions.

Responsibilities of the IT Manager:
    • Lead, coach, and develop the IT team.
    • Oversee daily IT operations, including help desk support, hardware, software, systems, and network management.
    • Ensure employees receive responsive and effective technical support.
    • Manage IT assets, hardware lifecycle, software licensing, and technology vendors.
    • Evaluate, recommend, and implement technology solutions that support business objectives.
    • Lead IT projects, upgrades, and operational improvement initiatives.
    • Partner with business leaders to understand technology needs and prioritize initiatives.
    • Support information security, access management, and compliance requirements.
    • Monitor system performance and identify opportunities to improve reliability and efficiency.
    • Communicate technical recommendations and project updates to both technical and non-technical stakeholders.

Preferred Experience of the IT Manager:
    • 3+ years of experience in IT operations, infrastructure, systems administration, or related technology functions.
    • Experience leading, mentoring, or supervising technical teams (on-shore or off-shore)
    • Comfortable work with AI or Agentic platforms (Claude, Co-Pilot, Cursor)
    • Experience supporting business-critical technology environments.
    • Strong troubleshooting, problem-solving, and communication skills.
    • Ability to manage multiple priorities and projects in a fast-paced environment.
    • Experience working within a Microsoft Shop, Microsoft 365 and cloud-based business applications.
    • Experience with Azure, Entra ID, VMware, InTune, Active Directory, Group Policy, backups, remote monitoring tools.

Bonus Experience of the IT Manager:

  • Experience with PowerShell or Automation tools.
  • IT service management and help desk leadership.
  • Network administration and infrastructure management.
  • Identity and access management.
  • IT asset management platforms and lifecycle management.
  • Vendor management and technology procurement.
  • Information security and compliance initiatives.
  • Technology project and program management.
  • Experience in SaaS-based or multi-site business environments.
  • Experience in the education sector.

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