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Remote Cx Jobs in California (NOW HIRING)

PTP

Senior Speech Scientist - REMOTE

Sacramento, CA · On-site +1

$97K - $133K/yr

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Speech Scientist to help us design and deliver CX ...

PTP

DevOps Engineer - REMOTE

Newport Beach, CA · Remote

We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

PTP

DevOps Engineer - REMOTE

CA · On-site +1

We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

Mercor

Voice Narrator - AI Trainer

San Diego, CA · Remote

$50 - $150/hr

CX Agent Voice Cloning (USA) Type: Contract Compensation: $50-$150/hour Location: Remote Commitment: 5-10 hours/week Role Responsibilities * Record high-quality voice samples across diverse scripts ...

Mercor

Voice Actor - AI Trainer

Los Angeles, CA · Remote

$50/hr

CX Agent Voice Cloning (African American) Type: Contract Compensation: $50/hour Location: Remote Role Responsibilities * Record high-quality voice samples across diverse scripts, including ...

Cohu

Oracle Security Analyst

San Diego, CA · Remote

$85K - $105K/yr

This is a remote-work position and will be based in the US in one of these states: Washington ... Manage Oracle access request tickets (Oracle Fusion ERP, HCM, SCM, CX, OAC, Customer Portal, etc ...

PTP

Web Design and Usability (UX) Consultant

CA · On-site +1

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to ... remote, but may require some travel to Sacramento, California.

PTP

Web Designer

Sacramento, CA · On-site +1

We are looking for a Web Designer to help us design and deliver CX solutions that provide our ... This position is remote, but may require travel to Sacramento, California. The Web Designer will ...

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How much do remote cx jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote cx in California is $23.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $28.46 per hour, depending on experience, location, and employer.

What is a Remote Cx?

A Remote Cx (Customer Experience) job involves supporting customers, addressing inquiries, resolving issues, and ensuring a positive experience—all while working from a remote location. These roles can include customer support, client success, technical assistance, and service management. Remote Cx professionals communicate via phone, email, chat, or other digital channels to assist customers efficiently. Strong communication skills, problem-solving abilities, and empathy are essential for success in this role.

What are some common challenges faced by Remote Cx professionals and how are they typically addressed?

Remote Cx professionals often encounter challenges such as managing customer interactions across multiple digital channels, maintaining clear communication without face-to-face interaction, and staying motivated while working independently. Companies typically address these by providing robust onboarding, regular team meetings, and access to collaboration tools that foster connection and support. Additionally, ongoing training and resources are offered to help team members stay up-to-date with customer service best practices and technology updates. Building strong time management habits and utilizing available support systems are important strategies for success in a remote customer experience role.

What are the key skills and qualifications needed to thrive in the Remote Cx position, and why are they important?

To thrive as a Remote Cx (Customer Experience) professional, strong communication skills, problem-solving abilities, and a background in customer service are essential, with many employers preferring prior experience in remote support roles. Familiarity with CRM platforms such as Zendesk or Salesforce, as well as proficiency in online chat and help desk tools, is often required. Outstanding interpersonal skills, patience, and the ability to work independently set top candidates apart. These competencies ensure excellent support for customers and effective remote collaboration with team members, directly impacting customer satisfaction and retention.

What are the most commonly searched types of Cx jobs in California?

The most popular types of Cx jobs in California are:

What are popular job titles related to Remote Cx jobs in California?

For Remote Cx jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Cx jobs in California look for?

The top searched job categories for Remote Cx jobs in California are:

What cities in California are hiring for Remote Cx jobs?

Cities in California with the most Remote Cx job openings:

Remote Cx jobs near you
Infographic showing various Remote Cx job openings in California as of August 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $49,198 per year, or $23.7 per hour.

Senior Speech Scientist - REMOTE

PTP

Sacramento, CA • On-site, Remote

$97K - $133K/yr

Full-time

Re-posted 27 days ago

Job description

Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Speech Scientist to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
  • Grammar development and testing for speech enabled IVR applications using Nuance Recognizers
  • Functioning as subject matter expert for all issues relating to speech recognition performance
  • Supporting sales with proposals and questions around speech recognition

Requirements
In addition to excellent communication and client interaction skills, you should have at least 5 years of experience with:
  • Nuance Recognizer, Nuance Dragon Voice, Nuance SpeechSuite
  • Scripting language such as Perl
  • Linux and Windows
  • JavaScript/ECMAscript for grammar development and testing

Desired Experience
  • Nuance Vocalizer, Amazon Lex, IBM Watson, Google Voice, SiriKit and other NL tools
  • SoX, Audacity or similar audio utilities
  • Nuance Speech Server, Nuance License Manager, Genesys GVP (8.5, 9)
  • Python or Java
  • Speaker verification products

Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
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About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

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