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Remote Customer Support Jobs in Remote, OR (NOW HIRING)

Lumen Technologies

Lead Corporate Investigator

OR · Remote

$84K - $112K/yr

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... Operate effectively within a remote environment, staying connected and responsive across ...

ASK Consulting

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Proofreader II (278587)

OR · Remote

$30/hr

Remote Duration: 05 Months Pay Rate: $30/hr on W2 A self-sufficient, Communications Editor is needed to support customer-facing servicing communication drafting, editing, and message refinement.

Lumen Technologies

Operations Technician II

OR · Remote

$49K - $66K/yr

This position supports a remote work environment; however, candidates must reside within the United ... Provides high quality communication to customers via Ticket System, Phone, Email, and IM/Chat.

Sapiens

Strategic Account Director

OR · On-site +1

Remote The Strategic Account Director is a senior, quota-carrying sales role responsible for ... support sales objectives. * Maintain accurate forecasting, pipeline management, and CRM hygiene in ...

Kemira

Sales Representative, P&P, East

OR · On-site +1

This current career opportunity is a remote position located in our Wisconsin River District supporting the sales and service of customers in Green Bay/Appleton area, Wisconsin. The responsibilities ...

Kemira

Sales Representative, P&P, East

OR · Remote

This current career opportunity is a remote position located in our Wisconsin River District supporting the sales and service of customers in Green Bay/Appleton area, Wisconsin. The responsibilities ...

Sapiens

Value Engineer

OR · On-site +1

Remote The Value Engineer plays a critical role at the intersection of sales , product , and ... Partner with sales teams to uncover customer pain points, strategic initiatives, and success ...

Bekaert

OEM Key Account Manager (Remote)

OR · On-site +1

Act as a technical-commercial partner, supporting testing, validation, and optimization of rope ... Strong customer orientation with the ability to build and maintain long-term strategic ...

Bekaert

OEM Key Account Manager (Remote)

OR · On-site +1

Act as a technical-commercial partner, supporting testing, validation, and optimization of rope ... Strong customer orientation with the ability to build and maintain long-term strategic ...

Sarian, Inc.

UKG Pro WFM Solution Architect

OR · On-site +1

$59 - $77.75/hr

Seattle, WA Remote JD: * Leading large-scale UKG Pro WFM implementations and providing strategic ... Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insur ance, Identity ...

Lumen Technologies

Manager Engineering

OR · Remote

Support CPE maintenance and service models, including break/fix processes, remote support, onsite ... Strong understanding of customer premises equipment, including routers, switches, network interface ...

Veeco Instruments, Inc.

Sr. Field Service Engineer

OR · On-site +1

... to support Ion Beam Deposition (IBD) systems during New Product Introduction (NPI) and customer evaluation tool (eval) deployments. This role is remote-based in the Boise, Idaho metropolitan area ...

Your Resource Group/Credit Wellness

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Inside Sales Contractor

OR · Remote

$30K - $45K/yr

Training Period (Weeks 1-4) We invest in your success and want to make sure you're supported as you ... Remote

Lumen Technologies

Senior Lead Product Manager, Outbound

OR · Remote

$118K - $156K/yr

Location This is a remote opportunity open to candidates located anywhere in the U.S. The Main ... Support product launches, customer engagements, pilot programs, and adoption initiatives. Data ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Remote, OR

Remote Customer Support information

See Remote, OR salary details

$10

$23

$57

How much do remote customer support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote customer support in Remote, OR is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.39 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are the most commonly searched types of Customer Support jobs in Remote, OR? The most popular types of Customer Support jobs in Remote, OR are:
What are popular job titles related to Remote Customer Support jobs in Remote, OR? For Remote Customer Support jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Remote, OR look for? The top searched job categories for Remote Customer Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for Remote Customer Support jobs? Cities near Remote, OR with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Remote, OR as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,149 per year, or $23.1 per hour.
Lead Corporate Investigator

Lead Corporate Investigator

Lumen Technologies

OR • Remote

$84K - $112K/yr

Other

Medical, Life

Posted 19 days ago

Lumen Technologies rating

8.6

Company rating: 8.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

6th of 82 rated telecommunications companies

Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

At Lumen, integrity isn't a statement, it's a standard we actively uphold. As part of the Corporate Ethics & Compliance team, you'll operate in an environment that values transparency, sound judgment, and accountability, where issues are addressed directly and expectations are high.

We're hiring a Lead Corporate Investigator to lead complex internal investigations into employee conduct, workplace concerns, and business integrity matters. This role will report to the Manager of Corporate Investigations and sits at the center of difficult, often ambiguous situations-requiring the ability to assess risk, navigate competing perspectives, and deliver fact-based outcomes that stand up to scrutiny.

You'll partner closely with Human Resources, Legal, and senior stakeholders, working through sensitive issues with discretion while maintaining independence and objectivity. The work can be fast-paced and nuanced, but it's also high-impact-helping ensure we operate in a way that aligns with our standards and supports a fair, consistent employee experience.

The Main Responsibilities
  • Lead end-to-end internal investigations involving employee misconduct, ethics concerns, and business integrity matters
  • Manage multiple investigations concurrently, prioritizing based on risk, complexity, and business impact
  • Conduct interviews with employees, witnesses, and stakeholders using a neutral, thoughtful, and professional approach
  • Analyze facts, documentation, and patterns to develop clear, well-supported findings
  • Produce high-quality Reports of Investigation; clarity, structure, and sound reasoning are critical
  • Present findings and recommendations to Human Resources, Legal, and senior stakeholders with confidence and credibility
  • Exercise sound judgment and maintain strict confidentiality when handling sensitive matters
  • Operate effectively within a remote environment, staying connected and responsive across stakeholders
  • Contribute to broader Ethics & Compliance initiatives as priorities evolve
What We Look For in a Candidate

Required:

  • Juris Doctor (J.D.) degree from an accredited law school
  • Demonstrated experience conducting investigations (internal investigations strongly preferred)
  • Background in employee relations, employment law, or workplace investigations
  • Strong written communication skills, including drafting detailed investigative reports
  • Ability to manage multiple cases independently in a remote environment
  • Sound judgment, discretion, and the ability to handle highly sensitive matters
  • Strong interpersonal skills with the ability to build trust while remaining objective

Preferred:

  • Exposure to EEO, misconduct, or employee relations investigations
  • Background in employment law
  • Familiarity with business integrity issues (e.g., fraud, compliance-related matters)
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$84,629 - $112,838 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$88,860 - $118,480 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$93,092 - $124,122 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

  • Benefits
  • Bonus Structure

#LI-Remote

#LI-KM1

Requisition #: 342466

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

What Lumen Technologies employees say

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

Social media

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