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Remote Customer Support Jobs in Remote, OR (NOW HIRING)

Sapiens

Pre-Sales Engineer, P&C

OR · On-site +1

Remote (US) Sapiens is on the lookout for a Pre-Sales Engineer, P&C to become a key player in our ... write customer specific Sapiens proposals and Management Summary. Contribute and support SOW ...

Wyndham Hotels & Resorts

Senior Analyst, Digital Optimization

OR · On-site +1

$92.40K - $109.20K/yr

... Remote in the United States location in Remote, Remote. Why Wyndham? By joining Wyndham Hotels ... Support the implementation of new optimization tests across all customer-facing channels including ...

Voith Group

Sales Manager, AGT

OR · Remote

This includes all steps of the sales process and after-sales support. Position holder needs access ... remote teams including 3rd party partners and Voith employees and customers on-site and off-site ...

Quinsite

Client Success Manager

Myrtle Point, OR · Remote

Paired with exceptional customer-focused service, our platform has generated overwhelming client ... Support the planning and execution of client-facing events such as user groups, webinars, and ...

Quinsite

Client Success Manager

OR · On-site +1

Paired with exceptional customer-focused service, our platform has generated overwhelming client ... Support the planning and execution of client-facing events such as user groups, webinars, and ...

Quinsite

Client Success Manager

OR · Remote

Paired with exceptional customer-focused service, our platform has generated overwhelming client ... Support the planning and execution of client-facing events such as user groups, webinars, and ...

Sapiens

Strategic Account Director

OR · On-site +1

... support sales objectives. * Maintain accurate forecasting, pipeline management, and CRM hygiene in ... Remote About Sapiens Sapiens is a global leader in the insurance industry, delivering its award ...

Expion Health

Account Manager

Myrtle Point, OR · Remote

$80K - $90K/yr

Remote - Work-from-Home Reports to: Senior Director, Client Management Join us in powering the ... issues, and support project success. * CRM & Analytics Utilization * Use CRM tools (e.g ...

Expion Health

Account Manager

OR · On-site +1

$80K - $90K/yr

Remote - Work-from-Home Reports to: Senior Director, Client Management Join us in powering the ... issues, and support project success. * CRM & Analytics Utilization * Use CRM tools (e.g ...

Berkeley Bridge Advisors

Be Seen First

Business Analyst and Development

OR · Remote

$6 - $10/hr

Role Overview GLOBAL REMOTE: The Business Analyst is responsible for sourcing, analyzing, and ... Support onboarding of new clients through structured information gathering * Conduct contract ...

rogersco

Technical Sales Engineer: Mid-Atlantic

OR · Remote

$108K - $170K/yr

... meet customer needs. Uses technical knowledge of product offerings to support and build sales ... Up to 50% Considering remote applicants who reside in the United Sales: DE, MD, NY, NJ, PA.

Sapiens

Manager, channel enablement and certification

OR · On-site +1

$106.90K - $109.20K/yr

Remote Position Summary: The Manager, Channel Enablement & Certification is responsible for ... Enable partners to engage confidently in customer opportunities through strong technical ...

Sapiens

Senior Software Developer

OR · On-site +1

$51 - $67.50/hr

Remote Job Summary Sapiens is on the lookout for a Senior Software Developer to become a key player ... Designs, develops and modifies software products and/or customer applications using object-oriented ...

Agfa

VP Client Services NA

OR · Remote

... support of Agfa IT products in North America. They will be a critical customer contact for the ... Location: * Remote - US What You'll Do: * Strategy & SaaS transformation: Drive services ...

AGFA

VP Client Services NA

OR · On-site +1

... support of Agfa IT products in North America. They will be a critical customer contact for the ... Location: * Remote - US What You'll Do: * Strategy & SaaS transformation: Drive services ...

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Remote Customer Support information

See Remote, OR salary details

$10

$23

$57

How much do remote customer support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer support in Remote, OR is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Remote, OR? The most popular types of Customer Support jobs in Remote, OR are:
What are popular job titles related to Remote Customer Support jobs in Remote, OR? For Remote Customer Support jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Remote, OR look for? The top searched job categories for Remote Customer Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for Remote Customer Support jobs? Cities near Remote, OR with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Remote, OR as of May 2026, with employment types broken down into 69% Full Time, 29% Part Time, and 2% Contract. Highlights an 41% Physical, 3% Hybrid, and 56% Remote job distribution, with an average salary of $48,149 per year, or $23.1 per hour.

Pre-Sales Engineer, P&C

Sapiens

On-site, Remote

Full-time

Posted 20 days ago

Job description

Title: Pre-Sales Engineer, P&C
Location: Remote (US)
Job Description:
Sapiens is on the lookout for a Pre-Sales Engineer, P&C to become a key player in our North America Sales team. From understanding and identifying customer requirements and pain points, to pitching and demoing current solution offerings, to preparing proposals, the Pre-Sales Engineer will provide technical expertise to drive the successful close of key business opportunities.
This position will be part of Sapiens' Property & Casualty division.
What you'll do:
  • Providing pre-sales expertise in support of all elements of the Sapiens solution and product sales efforts in the direct and indirect North America and global sales channels. Engage with customers to articulate winning propositions
  • Delivering business-oriented presentations to all levels of the customer organization including board level. Leading the benefits assessment process and developing customized ROI/ROR analysis
  • Architecting solutions to address customer's business requirements
  • Preparation, configuration and delivery of demonstrations
  • Author and manage responses to requests for proposals (RFP)
  • Contribute to / write customer specific Sapiens proposals and Management Summary. Contribute and support SOW generation.
  • Provide timely and accurate communication to management and other team members
  • Assist marketing with support for events, PR, seminars and campaigns
  • Configure and/or manage integrations with partners solutions
  • Create prototypes and prototype requirements as a part of architecting a solution for the prospects
  • Work with Product Strategy to perform market analysis to enhance the demo environments as per market evolution
  • Work with the Product Strategy and Product teams on new product features

Requirements:
  • At least 10 years of experience at a technical sale/ pre-sales/ Sales Engineer consultant role
  • Proven ability to work independently in order to prepare for demos and provide them
  • Ability to design solutions for the customer including multiple solutions and potential prototypes
  • Excellent command of the Property & Casualty (P&C) insurance business - a hands-on P&C insurance business experience is preferred
  • Experience with P&C insurance information systems at a super user level is required
  • Strong understanding of software solutions, previous experience in the similar role in an Insurance Software Vendor is desired
  • Ability to engage confidentially at senior levels with customer organizations
  • Experience presenting to executive management level
  • Ability to design and deliver customer workshops, presentations and demonstrations
  • Ability to match customer functional requirements and application system options/functionality effectively and efficiently
  • Comfortable operating within a cross-functional, remote team environment which depends on, and expects empowerment from its people
  • Excellent stakeholder management and client facing skills
  • Excellent communication and analytical skills
  • Willingness to travel when needed

At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.
Sapiens is an E-Verified & Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-Remote
About Sapiens
Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens' platform offers pre-integrated, low-code capabilities to accelerate customers' digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally.
For More information visit us on www.sapiens.com.
Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
Your Recruitment Journey
We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:
Apply
Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations.
1
Review
Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture
2
Interview
This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens
3
Offer
If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape
4
Onboard
Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead
5
Disclaimer
Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to sharedservices@sapiens.com.

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