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Remote Customer Support Jobs in Baton Rouge, LA (NOW HIRING)

ABB

Sales Partner Effectiveness Leader

LA · Remote

This is a fully remote position based in the United States in the assigned region This role is ... customer support, expand market reach, and achieve business objectives related to growth ...

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Remote Customer Support information

See Baton Rouge, LA salary details

$10

$22

$54

How much do remote customer support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote customer support in Baton Rouge, LA is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $25.38 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Baton Rouge, LA?

The most popular types of Customer Support jobs in Baton Rouge, LA are:

What are popular job titles related to Remote Customer Support jobs in Baton Rouge, LA?

For Remote Customer Support jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Baton Rouge, LA look for?

The top searched job categories for Remote Customer Support jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Remote Customer Support jobs?

Cities near Baton Rouge, LA with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $46,280 per year, or $22.2 per hour.

Remote Operated Equipment Operator - Convent, LA

Convent, LA • On-site, Remote

Associated Terminals
Transportation and Warehousing • 51 - 200 employees
Learn more about Associated Terminalsexternal

Full-time

Posted 29 days ago

Associated Terminals rating

7.1

Company rating: 7.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY: At his or her assigned location, the Remote Equipment Operator will operate assigned equipment from a remote-controlled operating chair. He/She will move and transload various cargoes from an office setting. Professionalism and decorum are expected while working with coworkers and management team. This position resides in the STEPS job classification for Midstream Equipment Operators.
ESSENTIAL JOB FUNCTIONS:
  • Responsible for the safe operation of remote operated equipment (Crane, Material Handler, Excavator, Front-end loader, Skid steer etc.) in areas such as ship/barge holds, vessel deck, terminal and dock areas from a remotely assigned location.
  • Safely and efficiently operate remote equipment near personnel and other equipment.
  • Fluidly communicates with other team members and operational management by means of marine radio or other available technology. Appropriate etiquette and decorum are expected while working/communicating with coworkers.
  • Ability to apply common sense understanding to carry out work assignments and operational instructions.
  • Capable of assessing and managing standard and variable operating conditions and events while operating remote equipment.
  • Basic utilization of computer to interface with proprietary remote equipment operating programing.
  • Regular work attendance is required to perform the essential duties of this job.
  • Must be able to work rotational shiftwork, overtime, and weekends as dictated by operational need/operational schedule. Work hours may extend to 12 hours daily.
  • Report ALL incidents through company's reporting protocol
  • Support company safety initiatives
  • Demonstration of knowledge of all required competencies
  • Perform other duties as required/requested

EXPERIENCE REQUIREMENTS:
  • Must have obtained Midstream Equipment Operator Certification.
  • Has met minimal qualifications for Equipment Operator I in accordance with STEPS.

EDUCATIONAL REQUIREMENTS:
  • High school or equivalent (preferred)

SKILL/ KNOWLEDGE REQUIREMENTS:
  • Prior equipment operation experience a plus
  • Ability to safely operate assigned equipment
  • Manual dexterity of hands and feet to operate remote equipment; not all required at once. Modifications possible
  • Knowledge of rig operation and maintenance programs a plus
  • Ability to understand and adhere to personnel safety programs
  • Basic aptitude in computers and information technology
  • Be physically fit to perform all essential physical demands of this job safely
  • Demonstrated safe work practices
  • Advocate of team concept
  • Commitment to customer service
  • Ability to work in a team-oriented environment
  • Must comply with all operational directives and company policies

WORK ENVIRONMENT:
Professional Office Environment
PHYSICAL REQUIREMENTS:
Positions in this class typically require reaching, limited standing, limited walking, typing, grasping, feeling, talking, hearing, seeing, sitting and repetitive motions for arms, feet, and hands.
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move levers/equipment controls.
Regularly
Frequently
Occasionally
Sitting
X
Standing
X
Walking
X
Climbing/ Balance
X
Reaching-With arms/hands
X
Stooping/ kneeling/ crouching/ crawling
Talking
X
Hearing
X
Feeling/ Touching
X
Vision- Close/ Peripheral/ Depth/ Ability to Adjust Focus
X
CERTIFICATIONS/ LISCENSES
  • Must pass pre-employment drug tests as well as random drug screening
  • Equipment operator certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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