Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Energy Specialist
Springfield, MA · Remote
... customer support. You'll maintain the program's inventory of window heat pumps, coordinate ... We are a fully remote telecommuting organization. This position offers a significant amount of ...
Quick apply
Energy Specialist
Springfield, MA · Remote
... customer support. You'll maintain the program's inventory of window heat pumps, coordinate ... We are a fully remote telecommuting organization. This position offers a significant amount of ...
Contracts & Integration Lead (REMOTE)
Templeton, MA · Remote
$94K - $126K/yr
... to customer and vendor contracts. This position requires a solid leader to manage the entire ... This position will also support Salesforce.com initiatives and ad hoc sales analysis. Principal ...
Contracts & Integration Lead (REMOTE)
Templeton, MA · Remote
$94K - $126K/yr
... to customer and vendor contracts. This position requires a solid leader to manage the entire ... This position will also support Salesforce.com initiatives and ad hoc sales analysis. Principal ...
Contracts & Integration Lead (REMOTE)
Templeton, MA · On-site +1
$94K - $126K/yr
... to customer and vendor contracts. This position requires a solid leader to manage the entire ... This position will also support Salesforce.com initiatives and ad hoc sales analysis. Principal ...
Contracts & Integration Lead (REMOTE)
Templeton, MA · On-site +1
$94K - $126K/yr
... to customer and vendor contracts. This position requires a solid leader to manage the entire ... This position will also support Salesforce.com initiatives and ad hoc sales analysis. Principal ...
Remote Inside Sales Representative
Springfield, MA · On-site +1
$100K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
Remote Inside Sales Representative
Springfield, MA · On-site +1
$100K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
Remote Inside Sales Representative
Springfield, MA · On-site +1
$44K - $100K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
Remote Inside Sales Representative
Springfield, MA · On-site +1
$44K - $100K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
Remote Inside Sales Representative
Springfield, MA · On-site +1
$85K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
Remote Inside Sales Representative
Springfield, MA · On-site +1
$85K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
This position is fully remote. Overview The IT Specialty Analyst - Epic Orders is responsible for ... Provides daily on-call support to the customer base for application-related issues. Works within a ...
This position is fully remote. Overview The IT Specialty Analyst - Epic Orders is responsible for ... Provides daily on-call support to the customer base for application-related issues. Works within a ...
This position is fully remote. Overview The IT Specialty Analyst - Epic Inpatient is responsible ... Provides daily on-call support to the customer base for application-related issues. Works within a ...
This position is fully remote. Overview The IT Specialty Analyst - Epic Inpatient is responsible ... Provides daily on-call support to the customer base for application-related issues. Works within a ...
Account Executive (Automotive Digital Marketing) (REMOTE)
Springfield, MA · On-site +1
$70K - $90K/yr
... and customer service. We are currently hiring for an Account Executive (Automotive Digital ... Springfield, MA as we look to expand our team and support our growing roster of local and national ...
Account Executive (Automotive Digital Marketing) (REMOTE)
Springfield, MA · On-site +1
$70K - $90K/yr
... and customer service. We are currently hiring for an Account Executive (Automotive Digital ... Springfield, MA as we look to expand our team and support our growing roster of local and national ...
Senior Account Executive (Healthcare) - Boston
Springfield, MA · Remote
$90K - $135K/yr
... customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient ... This is classified as a regional remote role supporting the Boston and surrounding cities ...
Senior Account Executive (Healthcare) - Boston
Springfield, MA · Remote
$90K - $135K/yr
... customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient ... This is classified as a regional remote role supporting the Boston and surrounding cities ...
Remote Customer Support information
See Amherst, MA salary details
$13.56 is the 25th percentile. Wages below this are outliers.
$10.65 - $14.81
36% of jobs
The median wage is $17.14 / hr.
$14.81 - $18.96
25% of jobs
$22.63 is the 75th percentile. Wages above this are outliers.
$18.96 - $23.12
16% of jobs
$23.12 - $27.27
6% of jobs
$27.27 - $31.42
2% of jobs
$31.42 - $35.58
4% of jobs
$35.58 - $39.73
4% of jobs
$39.73 - $43.88
3% of jobs
$43.88 - $48.04
0% of jobs
$48.04 - $52.19
0% of jobs
$52.19 - $56.35
3% of jobs
$10
$22
$56
How much do remote customer support jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for remote customer support in Amherst, MA is $22.82, according to ZipRecruiter salary data. Most workers in this role earn between $11.83 and $26.06 per hour, depending on experience, location, and employer.
What is the difference between Remote Customer Support vs Remote Technical Support?
| Aspect | Remote Customer Support | Remote Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service skills | Technical certifications or knowledge; troubleshooting skills |
| Work Environment | Call centers, help desks, online chat | Help desks, technical support centers, online platforms |
| Employer & Industry Usage | Retail, telecom, e-commerce, service providers | IT, software, hardware companies, tech services |
| Common Search & Comparison | Customer service roles, remote support jobs | Technical support roles, IT support jobs |
Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.
What are the key skills and qualifications needed to thrive as a remote customer support?
To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.
Who is the best company to work for remotely?
The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.
How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?
Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.
What is a remote customer support?
A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Amherst, MA? For Remote Customer Support jobs in Amherst, MA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Amherst, MA look for? The top searched job categories for Remote Customer Support jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Remote Customer Support jobs? Cities near Amherst, MA with the most Remote Customer Support job openings:
Contractor
Medical, Life
Re-posted 19 days ago
American Income Life Insurance rating
8.5
Based on 11 frontline employees who took The Breakroom Quiz
104th of 304 rated insurance
Job description
Work from anywhere in the U.S. Build something real.
At Globe Life American Income Division, we believe your career should fit your life, not the other way around. We're looking for driven, people-first individuals who want unlimited earning potential, growth opportunities, and to help make a genuine difference for families across the country. The best part? You can do it all remotely.
Why American Income?
- Remote Opportunities: Work from home, with the flexibility to build your own schedule
- Unlimited Earning Potential: Your performance can create the opportunity to earn more
- Performance Rewards: You can qualify for incentive trips, exclusive event tickets, and bonus opportunities
- Real Career Growth: Have the opportunity to advance based on performance with training and support along the way
- A Mission That Matters: Help families protect what matters most through tailored insurance solutions
What You'll Do
- As an independent contractor, you’ll build and maintain meaningful client relationships while offering personalized insurance solutions
- Many agents are able to complete state licensing through external training programs in as little as 10 days
- Define your personal performance goals with support from your team
What We're Looking For
- High school diploma or equivalent required; business or sales background is a plus
- Strong communicator with a natural ability to connect with people
- Self-motivated and comfortable working in a performance-based environment
- Previous sales or customer service experience is helpful, but not required
- Basic computer proficiency preferred; CRM experience is a bonus
Who We Are
American Income Life Insurance Company has spent generations helping protect working families with life, accident, and supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco, Texas, American Income is a trusted provider of supplemental life insurance to labor unions, credit unions, and associations. We continue to grow because of one thing: our people.
Your next chapter starts here. Apply today and let's talk about how Globe Life American Income Division can help you build a new career.
Benefits To You
With state licensing taking as few as 10 days, a career with American Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home.
What American Income Life Insurance employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About American Income Life
Sourced by ZipRecruiter
Industry
Insurance services
Company size
51 - 200 Employees
Headquarters location
McKinney, TX, US
Year founded
1951