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Remote Customer Support Specialist Jobs in Rochester, MN

HMG Careers

Remote Sales Enrollment Specialist

Elkton, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Enrollment Specialist

Racine, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Enrollment Specialist

Elgin, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Enrollment Specialist

Byron, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Enrollment Specialist

Kasson, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Support Specialist JobsRemote Customer Support Specialist JobsRemote Customer Support Specialist Jobs in Rochester, MN

Remote Customer Support Specialist information

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How much do remote customer support specialist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote customer support specialist in Rochester, MN is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer support specialist?

To thrive as a Remote Customer Support Specialist, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems like Zendesk or Salesforce is usually required. Strong empathy, patience, and self-motivation are critical soft skills that help in effectively managing customer concerns remotely. These skills and qualities are essential for delivering timely, accurate, and positive customer experiences from a remote environment.

What is a remote customer support specialist?

A Remote Customer Support Specialist is a professional who assists customers with inquiries, issues, or technical problems related to a company's products or services, all while working from a remote location. They use communication channels such as phone, email, chat, or social media to provide timely and effective support. This role requires strong communication skills, problem-solving abilities, and a customer-focused attitude. Remote Customer Support Specialists often work for companies in various industries, helping maintain customer satisfaction and loyalty. They may also document customer interactions and escalate complex issues to higher-level support teams.

What is the difference between Remote Customer Support Specialist vs Remote Technical Support Specialist?

AspectRemote Customer Support SpecialistRemote Technical Support Specialist
Required CredentialsCustomer service skills, basic computer knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportHelp desks, remote troubleshooting platforms
Employer & Industry UsageRetail, telecom, e-commerceIT, software, hardware companies
Common Search & Comparison IntentCustomer service roles, support jobsTechnical support roles, IT support jobs

Remote Customer Support Specialists focus on assisting customers with general inquiries, product issues, and account management, often requiring strong communication skills. Remote Technical Support Specialists handle technical troubleshooting, requiring technical knowledge and certifications. While both roles involve remote work and customer interaction, technical support is more specialized in resolving technical problems.

How does a remote customer support specialist typically collaborate with team members and supervisors while working from home?

Remote Customer Support Specialists often collaborate with their team through digital communication tools such as chat platforms, email, and video calls. Regular team meetings and one-on-one check-ins with supervisors are standard to discuss updates, share feedback, and align on customer issues. Specialists may also participate in virtual training sessions and knowledge-sharing forums to stay updated on product changes and best practices. This collaborative approach helps ensure consistent service quality and provides ample opportunity for peer support and professional development.
What are popular job titles related to Remote Customer Support Specialist jobs in Rochester, MN? For Remote Customer Support Specialist jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Specialist jobs in Rochester, MN look for? The top searched job categories for Remote Customer Support Specialist jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Customer Support Specialist jobs? Cities near Rochester, MN with the most Remote Customer Support Specialist job openings:
Remote Customer Support Specialist jobs near you
Infographic showing various Remote Customer Support Specialist job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,275 per year, or $21.3 per hour.

Product Development Chemist - AI Trainer - Remote

micro1 AI

Rochester, MN • Remote

$70 - $90/hr

Part-time

Posted 8 days ago

Job description

Role Title: Chemistry Specialist


Role Type: Contractor


Location: Remote


micro1 is engaging Chemistry Specialists to participate in a project supporting a leading customer in the scientific and research domain. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Conduct qualitative and quantitative chemical analyses and experiments to support product development, quality control, or process optimization.
  2. Design and interpret complex laboratory experiments involving chemical reactions, synthesis, and separation techniques.
  3. Document laboratory methodologies, data, and findings clearly and accurately, ensuring reproducibility and scientific integrity.
  4. Critically evaluate experimental outcomes to propose improvements or new investigative approaches.
  5. Collaborate and communicate effectively in written and verbal formats with project stakeholders, providing insights and recommendations.
  6. Translate intricate chemistry concepts and experimental results into clear, actionable information for non-specialist audiences.
  7. Contribute domain-specific expertise to enhance the training datasets and reasoning capabilities of AI systems.


Preferred Qualifications

  1. Advanced degree (PhD preferred) in Chemistry or closely related field.
  2. Extensive hands-on experience with wet lab techniques, experimental design, and instrumentation.
  3. Deep understanding of chemical reactions, analytical chemistry, and laboratory best practices.
  4. Demonstrated critical thinking skills and a record of innovative problem-solving in research or applied chemistry settings.
  5. Strong written and verbal communication skills, with the ability to convey technical concepts clearly.
  6. Experience contributing to interdisciplinary projects or cross-functional collaborations.
  7. Familiarity with quality control protocols, safety standards, and regulatory guidelines is a plus.

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