Rochester, MN · Remote
$32.96 - $37/hr
The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.
Rochester, MN · Remote
$32.96 - $37/hr
The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.
Rochester, MN · Remote
$32.96 - $37/hr
The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.
Rochester, MN · Remote
$32.96 - $37/hr
The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.
Rochester, MN · Remote
$32.96 - $37/hr
Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. Share guidance on warranty coverage, out-of-warranty items, and self-help ...
Rochester, MN · Remote
$32.96 - $37/hr
Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. Share guidance on warranty coverage, out-of-warranty items, and self-help ...
$9.58 - $14.85
13% of jobs
$15.89 is the 25th percentile. Wages below this are outliers.
$14.85 - $20.12
61% of jobs
$20.68 is the 75th percentile. Wages above this are outliers.
$20.12 - $25.39
8% of jobs
$25.39 - $30.66
3% of jobs
$30.66 - $35.93
5% of jobs
$35.93 - $41.20
4% of jobs
$41.20 - $46.47
1% of jobs
$46.47 - $51.73
1% of jobs
$51.73 - $57
1% of jobs
$57 - $62.27
1% of jobs
$62.27 - $67.54
1% of jobs
$9
$25
$67
To thrive in a Remote Gig, strong self-motivation, excellent time management, and the ability to work independently are essential, while specific qualifications depend on the nature of each project (such as writing, design, programming, or customer service). Familiarity with collaboration tools like Slack, Zoom, and project management software such as Trello or Asana is often beneficial, and certain gigs may require certifications or proficiency in relevant platforms or software. Adaptability, clear communication, and proactive problem-solving are key soft skills that set top remote gig workers apart. These skills ensure productivity, professional reliability, and smooth collaboration in a flexible and often fast-paced remote work environment.
In a remote gig role, you can typically expect to work independently from your chosen location, often with flexible hours depending on project deadlines and client expectations. Communication and collaboration usually occur via digital tools such as email, chat platforms, or project management systems, rather than face-to-face or in-person meetings. Depending on the nature of the gig, you may work with a variety of clients or as part of a virtual team, and regular check-ins or updates are common to ensure alignment. This setup allows for a high degree of autonomy but also requires you to be proactive and responsive to maintain clear communication and deliver quality results.
A Remote Gig job is a short-term, freelance, or contract-based job that can be completed from anywhere with an internet connection. These gigs are typically project-based and may range from writing and graphic design to programming and customer support. Remote gig workers are usually independent contractors who have flexibility in choosing their projects and schedules.
$32.96 - $37/hr
Other
Medical, Dental, Vision, Retirement
Posted 20 days ago
7.8
Based on 44 frontline employees who took The Breakroom Quiz
25th of 78 rated construction
The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology. Clear and proactive communication with Homeowners, field teams, and Trade Partners is essential for timely and effective issue resolution. Your Responsibilities on the Team ·Professionally and promptly handle requests by contacting the Homeowner after reviewing provided documentation, homesite and case history to ensure familiarity with the matter.
·Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. ·Share guidance on warranty coverage, out-of-warranty items, and self-help solutions. ·Document and maintain all findings, including pertinent documents, photos, and correspondence using provided technology to ensure thorough case documentation.
·Determine the scope of work for warranty repairs, troubleshoot and resolve minor issues remotely, and coordinate with Trade Partners for further action. ·Ensure repairs are completed and Homeowners are satisfied through knowledgeable, friendly, and proactive support. ·Deliver comprehensive support in accordance with Lennar’s warranty policies and quality standards.
·Process back charges and EPOs to ensure prompt payment of Trade Partners as needed. ·Proactively remedy any trade partner scheduling, communication, or payment related issues. ·Participate in after-hours on-call rotation and expedite emergency repairs, as directed by management.
·Perform additional duties as assigned to support the overall success of the division. Requirements Minimum High School or GED required. Excellent verbal and written communication skills.
Prior customer service experience required, preferably with a homebuilder. Must possess good organizational and time-management skills, and understand technical aspects of residential construction. Availability to work flexible hours based on business needs, including evenings, weekends, and holidays.
Able to analyze problems, determine solutions, and produce desired outcome. Intermediate to advanced PC skills (Microsoft Word and Excel). Must possess professional attitude to represent company in a positive manner.
Contacts Daily interaction with various division personnel, outside agencies, business partners, consultants and homeowners. Regular contact with the public. Frequent external contacts where matters discussed require resourcefulness, patience, clarity and tact.
Physical & Office/Site Presence Requirements: This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted.
This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities, and activities may change at any time with or without notice. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws #LI-CC1 #CB-CON This information is intended to be a general overview and may be modified by the company due to factors affecting the business.
General Overview of Compensation & Benefits: We reasonably expect the base compensation offered for this position to range from an hourly rate of $32.96 - $37, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations. This position may be eligible for bonuses. This position may be eligible for commissions.
This position will be eligible for the described benefits listed in the above section in accordance with Company Policy. This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth.
Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations.
From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally.
Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
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Since 1954, Lennar has built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or Active Adult.
Construction
5,001 - 10,000 Employees
Miami, FL, US
1954
