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Internship Remote Customer Experience Analyst Jobs in Rochester, MN

Remote Customer Service Specialist

Rochester, MN ยท On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

Remote Customer Service Agent

Rochester, MN ยท Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Field Customer Care Rep

Rochester, MN ยท Remote

$32.96 - $37/hr

... experience for our Homeowners, Communities, and Associates by building quality homes and providing ... Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative ...

Remote Spanish Bilingual Customer Service

Rochester, MN ยท Remote

$15.75 - $19.75/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating multiple systems and documenting call notes * Ability to sit for long periods * Patience and empathy

Remote Exercise Specialist

Rochester, MN ยท On-site +1

$22 - $31/hr

Clinical experience in a related field is highly desirable. * ACSM certification is mandatory, or ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Remote Exercise Specialist

Rochester, MN ยท Remote

$22 - $31/hr

Clinical experience in a related field is highly desirable. * ACSM certification is mandatory, or ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

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Remote Customer Service Specialist

ForgeFit

Rochester, MN โ€ข On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.