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Remote Customer Support Specialist Jobs in Rochester, MN

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Liveops

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Enara Health

Remote Exercise Specialist

Rochester, MN · On-site +1

$22 - $31/hr

Exercise Specialist Duties and Responsibilities: * Evaluate client fitness level and skill set to ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Enara Health

Remote Exercise Specialist

Rochester, MN · Remote

$22 - $31/hr

Exercise Specialist Duties and Responsibilities: * Evaluate client fitness level and skill set to ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Enara Health

Remote Exercise Specialist

Rochester, MN · Remote

$22 - $31/hr

Exercise Specialist Duties and Responsibilities: * Evaluate client fitness level and skill set to ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Enara Health

Remote Nutrition Specialist

Rochester, MN · On-site +1

$26 - $36/hr

Role: We are seeking an enthusiastic, communicative and organized Nutrition Specialist who is ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Enara Health

Remote Nutrition Specialist

Rochester, MN · Remote

$26 - $36/hr

Role: We are seeking an enthusiastic, communicative and organized Nutrition Specialist who is ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Enara Health

Remote Nutrition Specialist

Rochester, MN · Remote

$26 - $36/hr

Role: We are seeking an enthusiastic, communicative and organized Nutrition Specialist who is ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Lone Star Careers

Remote Sales Specialist

Rochester, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Mayo Clinic

Senior Specialist HIMS

Rochester, MN · On-site +1

Prefer that the candidate has prior ROI experience and customer service experience. Supports ... This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a ...

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All JobsCustomer Support Specialist JobsRemote Customer Support Specialist JobsRemote Customer Support Specialist Jobs in Rochester, MN

Remote Customer Support Specialist information

See Rochester, MN salary details

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How much do remote customer support specialist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote customer support specialist in Rochester, MN is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.70 per hour, depending on experience, location, and employer.

What is a remote customer support specialist?

A Remote Customer Support Specialist is a professional who assists customers with inquiries, issues, or technical problems related to a company's products or services, all while working from a remote location. They use communication channels such as phone, email, chat, or social media to provide timely and effective support. This role requires strong communication skills, problem-solving abilities, and a customer-focused attitude. Remote Customer Support Specialists often work for companies in various industries, helping maintain customer satisfaction and loyalty. They may also document customer interactions and escalate complex issues to higher-level support teams.

What are the key skills and qualifications needed to thrive as a remote customer support specialist?

To thrive as a Remote Customer Support Specialist, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems like Zendesk or Salesforce is usually required. Strong empathy, patience, and self-motivation are critical soft skills that help in effectively managing customer concerns remotely. These skills and qualities are essential for delivering timely, accurate, and positive customer experiences from a remote environment.

How does a remote customer support specialist typically collaborate with team members and supervisors while working from home?

Remote Customer Support Specialists often collaborate with their team through digital communication tools such as chat platforms, email, and video calls. Regular team meetings and one-on-one check-ins with supervisors are standard to discuss updates, share feedback, and align on customer issues. Specialists may also participate in virtual training sessions and knowledge-sharing forums to stay updated on product changes and best practices. This collaborative approach helps ensure consistent service quality and provides ample opportunity for peer support and professional development.

What is the difference between Remote Customer Support Specialist vs Remote Technical Support Specialist?

AspectRemote Customer Support SpecialistRemote Technical Support Specialist
Required CredentialsCustomer service skills, basic computer knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportHelp desks, remote troubleshooting platforms
Employer & Industry UsageRetail, telecom, e-commerceIT, software, hardware companies
Common Search & Comparison IntentCustomer service roles, support jobsTechnical support roles, IT support jobs

Remote Customer Support Specialists focus on assisting customers with general inquiries, product issues, and account management, often requiring strong communication skills. Remote Technical Support Specialists handle technical troubleshooting, requiring technical knowledge and certifications. While both roles involve remote work and customer interaction, technical support is more specialized in resolving technical problems.

What are popular job titles related to Remote Customer Support Specialist jobs in Rochester, MN?

For Remote Customer Support Specialist jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Specialist jobs in Rochester, MN look for?

The top searched job categories for Remote Customer Support Specialist jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Remote Customer Support Specialist jobs?

Cities near Rochester, MN with the most Remote Customer Support Specialist job openings:

Remote Customer Support Specialist jobs near you
Infographic showing various Remote Customer Support Specialist job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,275 per year, or $21.3 per hour.

Customer Support Specialist - REMOTE - Little Rock, Arkansas

Davies

Rochester, MN • Remote

$17/hr

Full-time

Posted 9 days ago

Job description

Company:ClaimsPro LP - International Programs GroupCustomer Support Specialist - REMOTE - Little Rock, Arkansas
We are seeking a Full Time Customer Support Specialist to join our team in Little Rock, Arkansas! This is a remote based postiion.

Reporting to the Specialty Group Team Lead, the Customer Support Specialist is responsible for certain programs and the day-to-day upkeep of claims.

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

Job Responsibilities:

  • Provides administrative support for client claims

  • Maintains Claim Databases

  • Sets up all new claims within the required time frame

  • Answer all phone calls for client programs

  • Provides follow up to all open claims in client systems and claim files

  • Fills in on other programs when needed

  • Attends monthly team meetings

  • Other duties as assigned

Qualifications, Education and/or Experience

  • 1-2 years relatable customer support experience

  • High School Diploma or Equivalent required

  • Bachelor's degree is preferred

Computer Skills

  • Proficient in Microsoft Office

Competencies

  • Strong writing skills and proper use of grammar to document claim file notes clearly with all communications and activities that occur during of handling the claim.

  • Excellent time management skills

  • Strong Communicator (verbal and written)

  • Ability to multi-task and handle high volume of concurrent tasks

  • Work collaboratively with others inside and outside the company

Environment/Working Conditions:

  • Only US residents will be considered

  • Dynamic environment with tight deadlines, number and changing priorities

  • All prospective employees must pass a background check

  • Office environment including prolonged periods of computer use

  • Remote working, but may be called into work in the office temporarily or permanently at any time

  • Hourly Rate of Pay: $17 USD per hour

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement - Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies do not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#IPG

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