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Remote Gaming Customer Support Jobs in Rochester, MN

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Liveops

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

MDS Solutions

REMOTE MDS Coordinator

Rochester, MN · On-site +1

$33.50 - $42.75/hr

Review and verify MDS documentation and charting requirements to support the clinical services ... Promotes and demonstrates excellence in customer service

MDS Solutions

REMOTE MDS Coordinator

Rochester, MN · Remote

$33.50 - $42.75/hr

Review and verify MDS documentation and charting requirements to support the clinical services ... Promotes and demonstrates excellence in customer service

MDS Solutions

REMOTE MDS Coordinator

Rochester, MN · On-site +1

$33.50 - $42.75/hr

Review and verify MDS documentation and charting requirements to support the clinical services ... Promotes and demonstrates excellence in customer service Employment Type: OTHER

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All JobsGaming Customer Support JobsRemote Gaming Customer Support JobsRemote Gaming Customer Support Jobs in Rochester, MN

Remote Gaming Customer Support information

See Rochester, MN salary details

$10

$23

$58

How much do remote gaming customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote gaming customer support in Rochester, MN is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $26.88 per hour, depending on experience, location, and employer.

What is remote gaming customer support?

Remote gaming customer support refers to professionals who assist players of video games or online gaming platforms with issues, questions, or technical problems, all while working from a remote location. Their duties may include troubleshooting game bugs, helping with account issues, answering gameplay questions, and providing guidance on in-game purchases. They typically communicate with customers via live chat, email, or phone, and are expected to have strong knowledge of the games and platforms they support. Working remotely allows these support agents to assist gamers from anywhere, often across different time zones. This role helps gaming companies maintain positive player experiences and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a remote gaming customer support representative?

To thrive as a Remote Gaming Customer Support representative, you need strong problem-solving abilities, excellent written and verbal communication skills, and a thorough understanding of gaming platforms or products. Familiarity with customer support ticketing systems (like Zendesk or Freshdesk), live chat tools, and basic troubleshooting protocols is typically required. Outstanding patience, empathy, and the ability to remain calm under pressure help you build rapport and resolve customer issues effectively. These skills ensure players receive timely, accurate assistance, fostering positive user experiences and customer loyalty.

What are some typical challenges faced by remote gaming customer support representatives, and how can they be managed effectively?

Remote Gaming Customer Support representatives often encounter challenges such as handling high volumes of support requests during peak times, addressing technical issues across multiple gaming platforms, and maintaining clear communication despite language or cultural differences. To manage these effectively, it's important to stay organized, make use of comprehensive knowledge bases, and communicate professionally and empathetically with players. Regular training and collaboration with technical teams can also help resolve complex issues more efficiently and keep you updated on new game features or policies.

What is the difference between Remote Gaming Customer Support vs Remote Casino Dealer?

AspectRemote Gaming Customer SupportRemote Casino Dealer
CredentialsCustomer service experience, basic gaming knowledgeGaming certifications, dealer training
Work EnvironmentHome office, online chat, email, phoneHome setup, live video streaming
Employer & IndustryOnline gaming companies, casinosOnline casinos, live dealer platforms
Common Search & ComparisonCustomer support roles in gamingDealer roles in online gaming

Remote Gaming Customer Support and Remote Casino Dealer roles both operate within the online gaming industry but differ in responsibilities and required skills. Customer support focuses on assisting players via chat, email, or phone, while dealers manage live gaming sessions. Understanding these differences helps job seekers find the right role aligned with their skills and interests.

What are popular job titles related to Remote Gaming Customer Support jobs in Rochester, MN?

For Remote Gaming Customer Support jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Remote Gaming Customer Support jobs in Rochester, MN look for?

The top searched job categories for Remote Gaming Customer Support jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Remote Gaming Customer Support jobs?

Cities near Rochester, MN with the most Remote Gaming Customer Support job openings:

Remote Gaming Customer Support jobs near you
Infographic showing various Remote Gaming Customer Support job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,991 per year, or $23.6 per hour.

Customer Support Specialist - REMOTE - Little Rock, Arkansas

Davies

Rochester, MN • Remote

$17/hr

Full-time

Posted 9 days ago

Job description

Company:ClaimsPro LP - International Programs GroupCustomer Support Specialist - REMOTE - Little Rock, Arkansas
We are seeking a Full Time Customer Support Specialist to join our team in Little Rock, Arkansas! This is a remote based postiion.

Reporting to the Specialty Group Team Lead, the Customer Support Specialist is responsible for certain programs and the day-to-day upkeep of claims.

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

Job Responsibilities:

  • Provides administrative support for client claims

  • Maintains Claim Databases

  • Sets up all new claims within the required time frame

  • Answer all phone calls for client programs

  • Provides follow up to all open claims in client systems and claim files

  • Fills in on other programs when needed

  • Attends monthly team meetings

  • Other duties as assigned

Qualifications, Education and/or Experience

  • 1-2 years relatable customer support experience

  • High School Diploma or Equivalent required

  • Bachelor's degree is preferred

Computer Skills

  • Proficient in Microsoft Office

Competencies

  • Strong writing skills and proper use of grammar to document claim file notes clearly with all communications and activities that occur during of handling the claim.

  • Excellent time management skills

  • Strong Communicator (verbal and written)

  • Ability to multi-task and handle high volume of concurrent tasks

  • Work collaboratively with others inside and outside the company

Environment/Working Conditions:

  • Only US residents will be considered

  • Dynamic environment with tight deadlines, number and changing priorities

  • All prospective employees must pass a background check

  • Office environment including prolonged periods of computer use

  • Remote working, but may be called into work in the office temporarily or permanently at any time

  • Hourly Rate of Pay: $17 USD per hour

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement - Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies do not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#IPG

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