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Work From Home Csr Customer Service Representative Jobs in Rochester, MN

WORK FROM HOME

Rochester, MN · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

Work From Home Csr Customer Service Representative information

See Rochester, MN salary details

$10

$19

$27

How much do work from home csr customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for work from home csr customer service representative in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is a work from home CSR customer service representative?

Work From Home CSR (Customer Service Representative) jobs involve assisting customers with their questions, concerns, or issues through phone, email, or chat while working remotely. These representatives handle tasks such as resolving complaints, processing orders, providing product information, and offering technical support. The role requires strong communication skills, patience, and the ability to work independently from a home office. Many companies offer flexible schedules and training for these remote positions.

What are the key skills and qualifications needed to thrive as a work from home CSR customer service representative?

To thrive as a Work From Home Customer Service Representative, you need strong verbal and written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and remote collaboration tools is often required. Standout soft skills include patience, active listening, and self-motivation to independently manage tasks and maintain productivity. These competencies are essential for delivering exceptional customer support, resolving issues efficiently, and ensuring customer satisfaction in a remote work environment.

How do work from home CSR customer service representatives stay connected and collaborate effectively with their remote teams?

Work From Home CSR Customer Service Representatives typically use a variety of digital tools, such as instant messaging platforms, video conferencing, and cloud-based customer management systems, to stay connected with their colleagues and supervisors. Regular team meetings, virtual huddles, and real-time chat help foster a sense of community and ensure everyone is aligned on goals and updates. Collaboration often involves sharing customer insights, troubleshooting complex issues together, and providing feedback to improve service quality—all of which are facilitated by supportive team leads and clear communication channels.

What is the difference between Work From Home Csr Customer Service Representative vs Work From Home Technical Support Specialist?

AspectWork From Home Csr Customer Service RepresentativeWork From Home Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often required
Work EnvironmentCustomer service calls, chat, email from homeTechnical troubleshooting via remote tools from home
Industry UsageRetail, telecom, finance sectorsIT, software, hardware companies
Common Search IntentCustomer service roles, remote CSR jobsTechnical support, remote IT support jobs

While both roles are remote and involve assisting customers, the Customer Service Representative focuses on general inquiries and support, whereas the Technical Support Specialist handles technical issues requiring specific IT knowledge. Your choice depends on your technical skills and career interests.

What are popular job titles related to Work From Home Csr Customer Service Representative jobs in Rochester, MN?

For Work From Home Csr Customer Service Representative jobs in Rochester, MN, the most frequently searched job titles are:

Remote Customer Service Representative

Rochester, MN • Remote

Liveops
Recruiting and Staffing Services • 201 - 500 employees

$20/hr

Contractor

Re-posted 10 days ago


Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.


Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000