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Online Chat Representative Jobs in Rochester, MN

Prism Biotech, Inc

Sales Rep - BioPharma

Rochester, MN · On-site

$86K - $120K/yr

Pharmaceutical Sales Representative - Primary Care (Entry or Experienced) We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a ...

Prism Biotech

Sales Rep - BioPharma

Rochester, MN · On-site

$86K - $120K/yr

Pharmaceutical Sales Representative - Primary Care (Entry or Experienced) We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a ...

Legacy Restoration LLC

Sales Representative

Rochester, MN · On-site

$100K/yr

If YES, keep reading about this full-time Sales Representative position with Legacy Restoration! We're hiring multiple entry-level representatives to join our team and help attract new customers to ...

Legacy Restoration LLC

Sales Representative

Rochester, MN · On-site

$100K/yr

If YES, keep reading about this full-time Sales Representative position with Legacy Restoration! We're hiring multiple entry-level representatives to join our team and help attract new customers to ...

Dabella

Sales Representative

Rochester, MN

$150K/yr

Uncapped performance-based income + additional bonuses for highly motivated reps * Earn while you learn: $1,750 during training period. * Expected first-year earnings of $70,000-$100,000+ * Top ...

SPECTRUM

Sales Representative

Rochester, MN · On-site

$27K/yr

As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and ...

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All JobsOnline Chat Representative JobsOnline Chat Representative Jobs in Rochester, MN

Online Chat Representative information

See Rochester, MN salary details

$11

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$34

How much do online chat representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for online chat representative in Rochester, MN is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $23.46 per hour, depending on experience, location, and employer.

What is an online chat representative?

Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.

What are the key skills and qualifications needed to thrive as an online chat representative?

To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.

What are some common challenges faced by online chat representatives, and how can they be effectively managed?

Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.

What are popular job titles related to Online Chat Representative jobs in Rochester, MN?

For Online Chat Representative jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Online Chat Representative jobs in Rochester, MN look for?

The top searched job categories for Online Chat Representative jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Online Chat Representative jobs?

Cities near Rochester, MN with the most Online Chat Representative job openings:

Online Chat Representative jobs near you
Infographic showing various Online Chat Representative job openings in Rochester, MN as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $44,841 per year, or $21.6 per hour.

Travel Customer Service Representative

Rochester, MN • On-site

Consult with Tray
See more jobs at Consult with Trayexternal

$16.25 - $22/hr

Other

Posted 23 days ago

Job description

About the job Travel Customer Service Representative
We are currently looking for a Travel Customer Service Representative to support clients before, during, and after their travel experiences.
In this role, you will help ensure travelers receive timely assistance, accurate information, and a smooth overall booking and travel experience. No prior travel industry experience is required. We provide training, support, and tools to help you succeed in a remote work environment.
Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions.
Key Responsibilities

  • Respond to client inquiries via email, phone, and messaging systems
  • Process itinerary changes, cancellations, and special travel accomodations
  • Provide accurate guidance on travel requirements and agency policies
  • Conduct proactive check-ins with clients ahead of travel dates
  • Efficiently manage and resolve customer concerns with professionalism
What Were Looking For
  • Customer-first mindset with strong communication skills
  • Experience in customer support, hospitality, or tourism preferred
  • Reliable, organized, and capable of multitasking
  • Comfortable navigating online systems and digital booking tools
  • Passionate about travel and delivering excellent service
  • Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions.
Technical Requirements
  • Laptop or desktop computer.
  • Reliable broadband internet connection.
  • Smartphone for communication and updates.
What We Offer
  • Work-from-home flexibility
  • Flexible hours
  • Training and mentorship
  • Growth opportunities within a growing travel company
  • Access to industry discounts and travel benefits
  • Positive and team-oriented culture

Apply