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Online Chat Representative Jobs in Rochester, MN

Prism Biotech

Sales Rep - BioPharma

Rochester, MN · On-site

Pharmaceutical Sales Representative - Primary Care (Entry or Experienced) We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a ...

Legacy Restoration LLC

Sales Representative

Rochester, MN · On-site

$100K/yr

If YES, keep reading about this full-time Sales Representative position with Legacy Restoration! We're hiring multiple entry-level representatives to join our team and help attract new customers to ...

Prism Biotech, Inc

Sales Rep - BioPharma

Rochester, MN · On-site

$86K - $120K/yr

Pharmaceutical Sales Representative - Primary Care (Entry or Experienced) We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a ...

Legacy Restoration LLC

Sales Representative

Rochester, MN · On-site

$100K/yr

If YES, keep reading about this full-time Sales Representative position with Legacy Restoration! We're hiring multiple entry-level representatives to join our team and help attract new customers to ...

Prism Biotech

Sales Rep - BioPharma

Rochester, MN · On-site

$86K - $120K/yr

Pharmaceutical Sales Representative - Primary Care (Entry or Experienced) We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a ...

DaBella

Sales Representative

Rochester, MN · On-site

$150K/yr

Uncapped performance-based income + additional bonuses for highly motivated reps * Earn while you learn: $1,750 during training period. * Expected first-year earnings of $70,000-$100,000+ * Top ...

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All JobsOnline Chat Representative JobsOnline Chat Representative Jobs in Rochester, MN

Online Chat Representative information

See Rochester, MN salary details

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How much do online chat representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for online chat representative in Rochester, MN is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.55 per hour, depending on experience, location, and employer.

What is an online chat representative?

Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.

What are the key skills and qualifications needed to thrive as an online chat representative?

To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.

What are some common challenges faced by online chat representatives, and how can they be effectively managed?

Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.

What are popular job titles related to Online Chat Representative jobs in Rochester, MN?

For Online Chat Representative jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Online Chat Representative jobs in Rochester, MN look for?

The top searched job categories for Online Chat Representative jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Online Chat Representative jobs?

Cities near Rochester, MN with the most Online Chat Representative job openings:

Online Chat Representative jobs near you
Infographic showing various Online Chat Representative job openings in Rochester, MN as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $44,841 per year, or $21.6 per hour.

Commercial Roofing Service Sales

Elgin, MN

Horizon Roofing
See more jobs at Horizon Roofingexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago

Key responsibilities

  • Prospect and generate new sales opportunities through cold calling, site inspections, and networking events.

  • Perform roof inspections, provide pricing, budgeting, and forecasting to potential customers.

  • Set up meetings with customers to showcase services and review work to ensure customer satisfaction.

Job description

Rochester Service Sales Position
We are excited to announce that Horizon Roofing is expanding into the Rochester area through commercial roof inspections, maintenance, and repairs. Horizon Roofing already takes care of properties the Rochester area. With our custom-built online reporting systems, we have found out customers want what we offer because it's better than what other roofing companies have. This is an excellent opportunity for a self-driven person.
A little bit more about Horizon Roofing
Started in 1976 in Central MN, Horizon Roofing has become one of the largest roofing contractors in North America. In 2023, Horizon Roofing was North America's 17th largest Elevate (formally Firestone) contractor based on installed sq ft of roofing. In 2023, Horizon Roofing's service department did over 3,000 service calls and inspected over 740 roofs.
Who would be an excellent fit for this position?
We want someone who is self-driven and doesn't need to be micromanaged. We want a "hunter" who wakes up in the morning ready to win. We need someone with commercial roofing experience who already works with property and facility managers and wants to be part of continuing to build on Horizon Roofing's success. If you care about the customers first, success will follow for the right person.
Job Summary:
  • Self-generating opportunities, prospecting, cold calling, and networking events
  • Marketing your efforts through cold calling, performing site inspections, generating proposals, and selling commercial/industrial roofing services.
  • Set up meetings with possible customers to show off what makes us special.
  • Scheduled customer office visits as needed; prepared various progress reports for management.
  • Performing roof inspection, providing pricing, budgeting, forecasting, etc.
  • Arrang work with service management to be competed
  • Meet service crews to review work to be completed and revisit the site to verify the customer is getting what they paid for.

Candidate Qualifications:
  • Previous construction or industrial sales experience is required
  • Commercial roofing experience/knowledge is required
  • Experienced roofing estimator with roofing experience is preferred
  • Experience in growing market share
  • Ability to thrive in a fast-paced environment
  • Must have a tenacious drive to sell and the ability to problem-solve
  • Strong mathematics and computer skills are essential
  • Strong organizational skills and sales tracking abilities
  • Excellent Time Management and follow-up skills

WHY WORK WITH US
At the end of your workday, do you want to feel like you accomplished something? Do you enjoy helping others and aiding in your co-worker's success? If so, a job at Horizon Roofing could be the perfect fit for you. At Horizon, we understand quality happens from the inside out. That is why we have made it our mission to hire the highest quality employees who value unparalleled quality and stellar customer service.
You don't work for us; you work with us. We are a team of people working together to ensure community businesses, schools, and hospitals (to name a few) have a safe, secure roof over their heads. Think you have what it takes to join our growing team? Apply today!
HOW MUCH CAN I MAKE
As a company, maintaining a positive reputation has its perks. Due to our high standing in the roofing industry, we work with the best-of-the-best clients and provide accordingly for our employees.
The compensation package consists of a salary plus commission, depending on experience.
Paid Date nights
Paid Time Off
Insurance: Health and Dental, Accident, Cancer or Critical Illness, and Short/Long Term Disability
$30,000 Life Insurance
Referral & Training Bonus
Automatic 3% Employer 401(k) contribution
Clothing Allowance
AAA Membership
OSHA 10 & 30 Courses Offered
Forklift & Aerial Lift Certification
Trips to pick from after 10 years
Full-Time trainer on staff so you can learn more and earn faster
Largest roofing training center in MN
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