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Remote Customer Support Engineer Jobs in Spokane, WA

McKinstry

Lead Engineer - Mechanical

Spokane, WA · On-site +1

$95K - $140K/yr

Provides engineering analysis to support sales and early design efforts. * Defines, communicates ... Customer Relations * Attends regular design meetings with customers and external stakeholders.

Getaway

Customer Representative

Spokane, WA · Remote

$30K - $50K/yr

As a Customer Representative, you will play a key role in supporting clients throughout their ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Spokane, WA · Remote

$30K - $50K/yr

As a Customer Representative, you will play a key role in supporting clients throughout their ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Corporate Tools

Senior Data Engineer

Post Falls, ID · On-site +1

$150K/yr

This is a remote position, but if you're near one of our local offices, you're welcome to come ... to support better decision making in the business. * Experience hosting and operating data ...

Corporate Tools

Junior Software Engineer

Post Falls, ID · On-site +1

$75K/yr

This is a remote position, but if you're near one of our local offices, you're welcome to come ... We use levels instead of traditional titles because they give us more flexibility to support career ...

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Spokane, WA

Remote Customer Support Engineer information

See Spokane, WA salary details

$39.4K

$79.4K

$109.7K

How much do remote customer support engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote customer support engineer in Spokane, WA is $79,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $91,000.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Spokane, WA?

For Remote Customer Support Engineer jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Spokane, WA look for?

The top searched job categories for Remote Customer Support Engineer jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Remote Customer Support Engineer jobs?

Cities near Spokane, WA with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you

Corporate Support Representative

Corporate Tools

Post Falls, ID • On-site, Remote

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Overview
Are you the kind of person who loves helping others and secretly enjoys being the smartest one on the call? Maybe you're the go-to in the group who knows how to fix everyone's tech problems, explain taxes without crying, and still stays chill under pressure? As a Corporate Support Rep at Corporate Tools, you'll be the friendly guide behind the screen, helping small business owners navigate the grown-up stuff with ease and a little bit of style. You'll answer calls and emails (no scripts; just real talk), solve problems like a business-savvy Sherlock Holmes, and keep things smooth, friendly, and way less stressful than your average customer service gig. Every day, you'll turn "Wait, what do I do?" into "Wow, that was easy", making people feel supported, capable, and kind of like superheroes for handling business like pros. You'll make a real impact every day, turn chaos into clarity, and yes, probably become someone's favorite customer service experience ever.
Work Schedule:
  • This role follows Pacific Standard Time business hours.
  • If you're in a different time zone, you'll need to adjust accordingly.

Wage
$18.50 / hour
Benefits
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar - oh yeah

Responsibilities
  • Solve issues fully and guide clients with care and clarity via phone.
  • Go above and beyond for our clients to help navigate the complexities of our industry
  • Take ownership in your role as an individual contributor and as a member of our team
  • Help support other customer service groups as needed
  • Show up consistently and stay fully engaged each day.
  • Receive feedback openly and communicate proactively to improve and support team goals.
  • Handle 40+ daily calls, reaching 3-4 calls/hour within 90 days.
  • Maintain strong QA scores and positive customer feedback.

Requirements
  • Treat others with respect
  • Collaborative and coachable
  • Self motivated, independent learner and critical thinker
  • Strong customer service skills, clear and concise communicator
  • Type at least 45 words per minute
  • Have a distraction free, professional home workspace.
  • Strong computer skills, job duties are performed almost 100% online
  • Internet Requirements: 5 MB up and 15 MB down - satellite internet is not recommended

Apply