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Remote Customer Support Engineer Jobs in Reading, PA

Project Controls Analyst About the Role The Project Controls Analyst supports client Project ... Bachelor's degree in construction engineering, construction management, construction technology ...

Bachelor's degree in Business, engineering, finance, construction management or a related field ... Support in the training and education of internal team members and external client project managers ...

Senior Customer Care Specialist

PA · On-site +1

$18.75 - $25.75/hr

Overview This is a full-time career opportunity that can be remote within the Fulton Bank footprint ... Support the development of other staff by offering training, coaching, and support in a mentor ...

Senior Customer Care Specialist

PA · On-site +1

$17.75 - $26.15/hr

This is a full-time career opportunity that can be remote within the Fulton Bank footprint as ... Support the development of other staff by offering training, coaching, and support in a mentor ...

Senior Customer Care Specialist

PA · Remote

$19.75 - $27/hr

Overview This is a full-time career opportunity that can be remote within the Fulton Bank footprint ... Support the development of other staff by offering training, coaching, and support in a mentor ...

Senior Customer Care Specialist

PA · Remote

$19.75 - $27/hr

Overview This is a full-time career opportunity that can be remote within the Fulton Bank footprint ... Support the development of other staff by offering training, coaching, and support in a mentor ...

... customers. Overview This is a full-time career opportunity that can be remote. Must have the ... Responsible for the development, configuration, administration, and support for Fulton Bank ...

Senior Salesforce Solutions Developer

PA · On-site +1

$91K - $151K/yr

... customers. This is a full-time career opportunity that can be remote. Must have the ability to ... Responsible for the development, configuration, administration, and support for Fulton Bank ...

... customers. Overview This is a full-time career opportunity that can be remote. Must have the ... Responsible for the development, configuration, administration, and support for Fulton Bank ...

Remote * Tuesday-Thursday: Onsite at our Reading, PA location Candidates outside the Reading, PA ... Exhibit a servant attitude toward colleagues and internal customers General Job Requirements * This ...

Remote * Tuesday-Thursday: Onsite at our Reading, PA location Candidates outside the Reading, PA ... Exhibit a servant attitude toward colleagues and internal customers General Job Requirements * This ...

Exempt Office Designation: Remote This role is responsible for executing projects within ... You will partner with Engineers, CSMs, Account Managers, and clients to provide clear status ...

Project Manager (41130)

West Lawn, PA · On-site +1

$100K - $120K/yr

Exempt Office Designation: Remote This role is responsible for executing projects within ... You will partner with Engineers, CSMs, Account Managers, and clients to provide clear status ...

Salesforce Solutions Developer

PA · On-site +1

$72K - $120K/yr

... customers. This is a full-time career opportunity that can be remote. Must have the ability to ... Support innovation within the group in areas including development efficiencies, custom component ...

Salesforce Solutions Developer

PA · On-site +1

$72K - $120K/yr

... customers. Overview This is a full-time career opportunity that can be remote. Must have the ... Support innovation within the group in areas including development efficiencies, custom component ...

Salesforce Solutions Developer

PA · Remote

$72K - $120K/yr

... customers. Overview This is a full-time career opportunity that can be remote. Must have the ... Support innovation within the group in areas including development efficiencies, custom component ...

Showing results 41-60

Remote Customer Support Engineer information

See Reading, PA salary details

$37.5K

$75.5K

$104.2K

How much do remote customer support engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote customer support engineer in Reading, PA is $75,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $86,400.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Reading, PA?

For Remote Customer Support Engineer jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Reading, PA look for?

The top searched job categories for Remote Customer Support Engineer jobs in Reading, PA are:

What cities near Reading, PA are hiring for Remote Customer Support Engineer jobs?

Cities near Reading, PA with the most Remote Customer Support Engineer job openings:

Infographic showing various Remote Customer Support Engineer job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,453 per year, or $36.3 per hour.

Remote Mental Health Counselor - LPC, LMFT, LCSW Specialists

CRM Counseling Mental and Wellness Center

Reading, PA • Remote

$90K - $104K/yr

Full-time

Posted 2 days ago

New


Job description

Position Overview

Are you a passionate mental health professional looking to make a meaningful impact on the lives of others? CRM Counseling Mental and Wellness Center is seeking licensed mental health counselors to join our dynamic team. In this fully remote role, you will provide high-quality therapeutic services to clients from the comfort of your own home. With a competitive salary range of $90,000 to $104,000 annually and a supportive work environment, this opportunity could be your next career step.

About the Organization

CRM Counseling Mental and Wellness Center is committed to delivering comprehensive mental health services that prioritize accessibility, integrity, and quality care. As a growing outpatient facility located in Reading, Pennsylvania, we recognize the importance of fostering a diverse network of healthcare providers. Our team consists of professionals with a variety of credentials including Licensed Marriage and Family Therapists (LMFT), Licensed Professional Counselors (LPC), Licensed Clinical Social Workers (LCSW), and Psychologists. We are dedicated to equipping our therapists with the necessary tools and resources to help them thrive in their careers and deliver exceptional care to our clients.

Work Environment

As a member of our team, you will enjoy the benefits of a fully remote work setting. This flexibility allows you to maintain a healthy work-life balance while engaging with clients through secure video chat sessions. Our user-friendly counselor portal provides all necessary tools, enabling streamlined workflows and minimal paperwork. You will have the freedom to establish your own schedule, whether you prefer full-time or part-time work, allowing for optimal adaptability to your personal commitments.

Key Responsibilities
  • Conduct individualized mental health counseling sessions via teletherapy, ensuring ethical and compassionate practice.
  • Utilize solution-focused treatment modalities to support clients effectively in achieving their mental health goals.
  • Create tailored treatment plans that address the unique needs of each client, fostering their overall development and well-being.
  • Facilitate client self-discovery by helping them gain insights into their thoughts, emotions, and interpersonal relationships.
  • Monitor client progress throughout their treatment journey, adjusting interventions as necessary to promote healthy coping strategies.
Patient Population / Client Focus

Your primary focus will be on stable, low-acuity adults facing a broad spectrum of mental health challenges. These clients seek support in enhancing their quality of life through the development of effective coping strategies and personal insights. Your expertise will ensure they receive the understanding and care they need to overcome obstacles and lead fulfilling lives.

Qualifications
  • A Master's degree in a counseling-related field: Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current state-issued mental health counseling license allowing for independent practice. Please indicate your credentials and the state in which you are licensed.
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Professional Counselor (LPC)
    • Licensed Clinical Social Worker (LCSW)
    • Licensed Psychologist
  • No limited or provisional licenses, and no history of disciplinary actions.
  • Exceptional interpersonal skills and a genuine, compassionate nature.
  • Strong computer literacy and a reliable computer setup for video sessions, including a webcam and audio capabilities.
  • A dependable high-speed internet connection.
Preferred Experience
  • Experience utilizing electronic health records (EHR) and counselor management software.
  • Previous remote working experience or teletherapy practice.
  • Skill with solution-focused, cognitive-behavioral, or other relevant therapeutic modalities.
Compensation and Benefits

CRM Counseling offers a supportive compensation structure, alongside a salary ranging from $90,000 to $104,000 per year. In addition, we provide a sign-on bonus to new hires as a token of our commitment to bringing quality talent into our network. Our benefits package includes flexible scheduling, minimal administrative overhead, and ongoing support for counselors, making it easier for you to focus on what you do best: helping your clients.

Career Growth Opportunities

At CRM Counseling, your professional development is as important as your clinical contributions. We encourage ongoing education and provide access to resources that support personal and professional growth. You will have opportunities to participate in training programs and workshops that refine your skills and deepen your expertise. Within our supportive network, ambitious counselors can advance their careers by expanding their practice specialties or taking on leadership roles.

Why Join Our Team

By becoming a part of the CRM Counseling team, you will join a network that genuinely values its counselors and the vital work they do. We prioritize mental health and wellness for our employees as much as we do for our clients, fostering a culture of collaboration, respect, and empowerment. You can expect personalized support, a robust referral system matching you with clients aligned to your specialties, and a team committed to making a difference in the community.

Application Information

If you are ready to take the next step in your mental health career and join a dedicated team that values your expertise, we encourage you to apply. Please submit your resume and a cover letter indicating your valid credentials and licensed state. We are excited to hear from you and explore how you can contribute to the CRM Counseling mission of enhancing lives through quality mental health care.