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Remote Customer Support Engineer Jobs in Portland, OR

KEYENCE

Field Application Engineer '27

Portland, OR · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Solve complex customer challenges through creative configurations of our technical products ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Thrive Communities

Remote Support Service Specialist

Aloha, OR · Remote

$28 - $38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Remote Support Services Specialist is the first point of contact for residents, prospective ... Deliver a good customer experience through clear and transparent communication and make sure to ...

New

Thrive Communities

Remote Support Service Specialist

Aloha, OR · On-site +1

$28 - $38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Remote Support Services Specialist is the first point of contact for residents, prospective ... Deliver a good customer experience through clear and transparent communication and make sure to ...

Fortive

Field Service Engineer

Portland, OR · On-site +1

Portalnd, Oregon - with 75% overnight travel Under remote supervision, Advanced Sterilization ... Provides support and responds to customers related to critical service. * Determines cause(s ...

ABB

Protection and Control Engineer

Portland, OR · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

InsuraTec

Sales Representative (Remote)

Camas, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Damascus, OR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Aloha, OR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Portland, OR

Remote Customer Support Engineer information

See Portland, OR salary details

$41.4K

$83.3K

$115.1K

How much do remote customer support engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote customer support engineer in Portland, OR is $83,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $95,400.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Portland, OR?

For Remote Customer Support Engineer jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Portland, OR look for?

The top searched job categories for Remote Customer Support Engineer jobs in Portland, OR are:

What cities near Portland, OR are hiring for Remote Customer Support Engineer jobs?

Cities near Portland, OR with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,323 per year, or $40.1 per hour.

Virtual Customer Support Specialist - WFH

American Income Life Insurance Company

Vancouver, WA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 18 days ago

Job description

AO Globe Life is growing and seeking motivated professionals to join our mission-driven remote team. This opportunity is ideal for recent graduates in business, marketing, communications, or for individuals who thrive in a people-focused environment and want to build a meaningful career.
Structured training, scheduled client consultations, and ongoing mentorship are provided so you can focus on helping clients while developing your professional path from anywhere in the United States.
Key Responsibilities
  • Conduct scheduled virtual consultations with clients via Zoom
  • Help individuals and families understand available coverage options
  • Guide clients through the onboarding and enrollment process
  • Maintain accurate digital records and provide a client-first service experience
  • Collaborate with mentors and team members during training and development sessions
  • Build long-term client relationships through consistent communication and support
Qualifications
  • Excellent communication and interpersonal skills
  • Highly organized, self-motivated, and comfortable working independently
  • Confident using video conferencing and digital tools
  • Genuine passion for helping others and contributing to a service-focused mission
  • Customer service or consultative experience is helpful but not required

Applicants must be legally authorized to work in the United States and have a reliable internet connection and a Windows-based laptop or PC with webcam access.
What We Offer
  • Fully remote position available throughout the United States
  • Flexible scheduling with autonomy over your workday
  • Pre-qualified client consultations provided
  • Structured training and licensing support
  • Leadership development and advancement opportunities
  • Recognition programs and performance incentives
  • A supportive, mission-driven team culture
About AO Globe Life
For more than 70 years, AO Globe Life has supported union members, credit union clients, and veterans across the United States. Our organization focuses on helping families understand options that protect their financial futures while providing professionals with flexible career opportunities and long-term growth.
Apply Today
If you are ready to launch a career that blends purpose, flexibility, and professional growth, we encourage you to apply and explore the opportunity to join the AO Globe Life team.

Apply