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Remote Customer Support Engineer Jobs in Crestview, FL

Ardurra

Aviation Marketing Coordinator

Fort Walton Beach, FL · On-site +1

$34K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ardurra prides itself on its reputation as an emerging leader in the engineering consulting ... This position allows for possible remote/hybrid work. Primary Duties * Coordinate the production of ...

Tangram Flex

Portfolio Manager

Fort Walton Beach, FL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support, and system & platform interoperability for US DoW Customers. The PfM will work closely with customers, the growth team, and engineering to identify and mature opportunities, define value ...

Booz Allen Hamilton, Inc.

Nuclear Analyst

Hurlburt Field, FL · On-site +1

$61K - $141K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... Engineering Nice If You Have: * Experience supporting the USAF, STRATCOM, NC3, or nuclear C2 ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Ardurra

Aviation Project Manager

Fort Walton Beach, FL · On-site +1

About Ardurra At Ardurra, we're more than an engineering and consulting firm--we're a team ... This exciting Fully-Remote opportunity for candidates residing in Florida . This position gives you ...

B3H Corporation

Human Resources Manager

Fort Walton Beach, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... engineering & integration, cost analysis, training, systems requirements analysis, and ... This position may be remote for a highly qualified individual. Responsibilities * Ensure compliance ...

B3H Corporation

Human Resources Manager

Fort Walton Beach, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... engineering & integration, cost analysis, training, systems requirements analysis, and ... This position may be remote for a highly qualified individual. * Ensure compliance with all federal ...

B3H Corporation

Human Resources Manager

Fort Walton Beach, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... engineering & integration, cost analysis, training, systems requirements analysis, and ... This position may be remote for a highly qualified individual. Responsibilities * Ensure compliance ...

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Showing results 21-39

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Crestview, FL

Remote Customer Support Engineer information

See Crestview, FL salary details

$33K

$66.4K

$91.7K

How much do remote customer support engineer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote customer support engineer in Crestview, FL is $66,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $76,100.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Crestview, FL?

For Remote Customer Support Engineer jobs in Crestview, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Crestview, FL look for?

The top searched job categories for Remote Customer Support Engineer jobs in Crestview, FL are:

What cities near Crestview, FL are hiring for Remote Customer Support Engineer jobs?

Cities near Crestview, FL with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Crestview, FL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,410 per year, or $31.9 per hour.

STTS - eLearning Developer

Rigid Tactical

Hurlburt Field, FL • On-site, Remote

Full-time

Re-posted 9 days ago

Job description

Rigid Tactical is seeking highly experienced E- learning Developer to support the AFSOC Special Tactics Training Squadron at Hurlburt Field, Florida. In this role you will design, develop and maintain digitial multimedia training content in support of the STTS's Special Operations Forces Training mission. Work is primarily administrative and conducted in a climate-controlledoffice environment. This is a excellent opportunity for DOD instructional technologists with a passion for supporting the special operations community. Remote work authorization added throughout the contract.
Employment is contingent upon contract award
Location: Hurlburt Field
Clearance: Secret
Qualification/ Requirements:
• Bachelor of Arts or Bachelor of Science degree in Education or Psychology.
• Minimum five (5) years of experience working with the Department of Defense in Instructional Technology.
• Active Secret Security Clearance (required at time of hire; must be maintained throughout performance)
• Experience with DoD eLearning standards (SCORM, xAPI/Tin Can, Section 508 compliance).
• Proficiency in eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Lectora).
• Experience supporting AFSOC, USSOCOM, or Special Operations training programs.
• Knowledge of Advanced Distributed Learning (ADL) initiatives and Air Force LMS platforms.
• Familiarity with SOF training curriculum and mission areas.
Duties/ Responsibilities:
  • Instructional Design & Development, Curriculum Translation, Technology Integration, Stakeholder Collaboration, Ecosystem Management, Continuous Improvement, Program Synchronization
  • Design, develop, and maintain eLearning modules, digital training materials, and multimedia content in support of the STTS program of instruction.
  • Apply instructional technology principles and adult learning theory to develop engaging, effective digital training content for SOF personnel.
  • Collaborate with subject matter experts (instructors and military staff) to translate operational knowledge into structured digital learning experiences.
  • Develop and update SCORM-compliant or equivalent eLearning courseware using DoD-standard authoring tools.
  • Maintain familiarity with the STTS program of instruction curriculum across all functional areas in special operations mission planning.
  • Provide recommendations on instructional technology tools, platforms, and delivery methods to the COR as directed.
  • Track training development activities and report progress on the monthly status report.
  • Maintain all required qualifications throughout the period of performance.

Physicial Requirements
  • Work is primarily administrative in nature, performed in a climate-controlled office setting.
  • Occasional participation in field activities or range events may be required to capture content for training development

Apply