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Remote Customer Support Engineer Jobs in Crestview, FL

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Senior Design Engineer 1

Shalimar, FL · On-site +1

$109K - $182K/yr

We offer a dynamic and challenging work environment that supports professional growth and ... Remote work may be available for the right candidate. Essential Functions: * Design, develop, test ...

Remote Sales Specialist

Crestview, FL · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Insurance Agent

Crestview, FL · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Sales Agent

Crestview, FL · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

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Remote Customer Support Engineer information

See Crestview, FL salary details

$33K

$66.4K

$91.7K

How much do remote customer support engineer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote customer support engineer in Crestview, FL is $66,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $76,100.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Crestview, FL?

For Remote Customer Support Engineer jobs in Crestview, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Crestview, FL look for?

The top searched job categories for Remote Customer Support Engineer jobs in Crestview, FL are:

What cities near Crestview, FL are hiring for Remote Customer Support Engineer jobs?

Cities near Crestview, FL with the most Remote Customer Support Engineer job openings:

Infographic showing various Remote Customer Support Engineer job openings in Crestview, FL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,410 per year, or $31.9 per hour.

Remote Sensing Scientist

Radiance Technologies

Fort Walton Beach, FL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago


Job description

Radiance Technologies is an employee-owned company with benefits that are unmatched by most companies in the Dayton, OH area. Employee ownership, generous 401K, full health/dental/life/vision insurance benefits, educational reimbursement, competitive salaries, interesting assignments, and a pleasant work environment combine to make Radiance Technologies a great place to work and succeed.

Radiance is seeking a highly qualified and motivated scientist to support Geospatial Intelligence (GEOINT) production with the opportunity to continue advancement of non-literal spectral, thermal, and/or SAR analytical processes and techniques. The individual will support advanced remote sensing exploitation functions through detailed technical data analysis and through the development and improvement of techniques and procedures for the Processing, Exploitation, and Dissemination (PED) of remotely sensed data. The position requires working collaboratively with other engineers, scientists, and analysts on complex exploitation issues.

Job Duties

  • Utilize advanced GEOINT tools to analyze and exploit remotely sensed data to produce and disseminate GEOINT products
  • Provide technical leadership to teams performing exploitation and process development
  • Analyze and develop processes to support the exploitation of unique, anomalous, and difficult datasets utilizing engineering principles and a physics-based analytical approach
  • Perform algorithm development for complex data exploitation processes

Required Skills and Qualifications:

  • Bachelor's Degree (or higher) in a STEM field (Physics, Chemistry, Geology, Remote Sensing, or other relevant technical field)
  • Experience in processing and analyzing remote sensing data
  • Active TS clearance with SCI eligibility
  • Understanding of signal processing techniques for solving new problems
  • Ability to work both independently and in a team environment
  • Strong technical writing and briefing skills

Desired Skills and Qualifications:

  • Interpretation of image-based data
  • Experience with ENVI, ArcGIS, and/or similar software tools
  • Ability to code/script, such as in Python, IDL, etc.

Radiance Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.