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Remote Customer Support Engineer Jobs in Columbus, GA

HSS Careers

Remote Sales Agent

Opelika, AL · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Agent

Columbus, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Insurance Agent

Columbus, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Agent

Columbus, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Insurance Agent

Columbus, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Agent

Columbus, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Insurance Agent

Columbus, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

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Showing results 41-60

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Columbus, GA

Remote Customer Support Engineer information

See Columbus, GA salary details

$34.9K

$70.3K

$97.1K

How much do remote customer support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer support engineer in Columbus, GA is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Columbus, GA?

For Remote Customer Support Engineer jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Columbus, GA look for?

The top searched job categories for Remote Customer Support Engineer jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Customer Support Engineer jobs?

Cities near Columbus, GA with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Columbus, GA as of June 2026, with employment types broken down into 77% Full Time, 13% Part Time, 6% Temporary, and 4% Contract. Highlights an 53% Physical, 2% Hybrid, and 45% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

Remote Appointment Setter / Phone Booker | Recruiting & Scheduling

AO Globe Life

Columbus, GA • On-site, Remote

Full-time

Posted 12 days ago

Job description

Remote Appointment Setter / Phone Booker / Recruiting & Scheduling
100% Remote | Flexible Schedule | Entry Level | Training ProvidedHelp Connect Great People With Great Opportunities
Are you a strong communicator who enjoys talking with people, staying organized, and helping others take the next step toward a new opportunity?
We're expanding our remote recruiting team and seeking motivated, dependable professionals to join us as Remote Appointment Setters / Phone Bookers.
You'll be one of the first points of contact for prospective candidates who have already expressed interest in our career opportunities. Your primary responsibility will be to make outbound calls, confirm candidate interest, schedule interviews, follow up with applicants, and keep our interview calendar moving efficiently.
This is an excellent opportunity for someone interested in appointment setting, recruiting, customer service, scheduling, call center work, or administrative support.No previous recruiting experience is required. Training is provided.
• 100% Remote / Work From Home
• Warm Candidate Leads - No Traditional Cold Calling
• Appointment Setting & Interview Scheduling
• Flexible Scheduling
• Training & Ongoing Support
• Entry-Level Candidates Welcome
• Recruiting & Leadership Growth OpportunitiesWhat You'll Do
As a Remote Appointment Setter / Phone Booker, you'll help prospective candidates move smoothly through our recruiting and interview process.
☎ Outbound Calling & Candidate Follow-Up
  • Make outbound calls to candidates who have expressed interest in our opportunities
  • Introduce yourself professionally and confirm candidate interest
  • Answer basic questions about the interview and scheduling process
  • Encourage qualified candidates to complete the next step
  • Follow up with candidates who have not yet scheduled
  • Reconnect with candidates who missed an appointment
  • Assist candidates who need to reschedule
  • Maintain a friendly, professional candidate experience
📅 Appointment Setting & Scheduling
  • Schedule candidate interviews using online calendar systems
  • Confirm interview dates and times
  • Help candidates navigate scheduling links when needed
  • Send or coordinate appointment reminders
  • Maintain an organized interview calendar
  • Help reduce missed appointments through consistent follow-up
  • Keep the recruiting pipeline moving efficiently
💻 Recruiting & Administrative Support
  • Maintain accurate candidate notes and contact records
  • Update applicant information in recruiting systems
  • Track candidate communication and scheduling status
  • Communicate through phone, email, and text when appropriate
  • Work closely with recruiters and hiring managers
  • Assist with basic recruiting coordination and follow-up
  • Help identify candidates requiring additional outreach
Warm Candidate Leads - Not Traditional Cold Calling
This position involves outbound calling, but you'll primarily be contacting applicants and prospective candidates who have already expressed interest in learning more about available career opportunities.
Your goal is to help them take the next step by:
Connecting → Answering Basic Questions → Scheduling → Confirming → Following Up
If you're comfortable on the phone and enjoy helping people, this can be a great way to build experience in recruiting, appointment setting, candidate engagement, and talent acquisition support.What We're Looking For
You may be a strong fit if you're:
  • Friendly, confident, and professional on the phone
  • Comfortable making a high volume of outbound calls
  • An excellent verbal communicator
  • Comfortable speaking with different personalities
  • Organized and detail-oriented
  • Dependable with strong follow-through
  • Able to manage multiple appointments and conversations
  • Self-motivated and productive while working remotely
  • Comfortable learning new technology
  • Positive and receptive to coaching
  • Able to work independently while contributing to a team
  • Motivated by goals and measurable results
Experience That Transfers Well
Previous experience is helpful but not required.
Candidates with backgrounds in the following areas are encouraged to apply:
Appointment Setting • Customer Service • Call Centers • Recruiting • Talent Acquisition • Scheduling • Administrative Support • Reception • Inside Sales • Telemarketing • Lead Generation • Customer Care • Client Relations • Staffing • Healthcare Scheduling • Hospitality • Retail • Sales SupportEntry-level applicants and career changers are welcome.
🏠 100% Remote / Work From Home
Complete your responsibilities from home while staying connected with the recruiting team through virtual technology.
The position includes:
  • Remote outbound calling
  • Online interview scheduling
  • Virtual team communication
  • Digital candidate management
  • Remote coaching and training
  • No daily commute
⏰ Flexible Scheduling
Enjoy greater flexibility while maintaining the consistency needed to contact candidates, meet scheduling goals, and support the recruiting team.
Because this is a phone-based position, successful team members are comfortable maintaining a consistent calling schedule and following up with candidates promptly.
📚 Training Provided
Previous recruiting or appointment-setting experience is not required.
Training may include:
  • Phone scripts and conversation techniques
  • Candidate outreach
  • Appointment-setting strategies
  • Interview scheduling
  • Follow-up techniques
  • Candidate management systems
  • Calendar management
  • Professional phone communication
  • Handling common candidate questions
  • Email and text communication
  • Recruiting workflow and procedures

You'll receive ongoing coaching and support as you develop your skills.
📈 Career Growth Opportunities
This position can provide valuable experience for individuals interested in developing a career in:
  • Recruiting
  • Talent Acquisition
  • Candidate Engagement
  • Recruiting Coordination
  • Human Resources
  • Client Relations
  • Customer Service
  • Training
  • Team Leadership
  • Recruiting Management

Growth opportunities are based on performance, consistency, professionalism, and business needs.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have a reliable computer or laptop
  • Maintain reliable high-speed internet
  • Have a quiet workspace suitable for professional phone calls
  • Have a reliable phone/headset setup
  • Be comfortable using online calendars and web-based applications
  • Be comfortable communicating by phone, email, and text
  • Be willing to learn recruiting and scheduling technology
Ready to Get Started?
If you're dependable, organized, comfortable on the phone, and enjoy connecting people with new opportunities, we'd like to hear from you.
Apply today to be considered for our Remote Appointment Setter / Phone Booker opportunity.

Apply