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Remote Customer Support Engineer Jobs in Columbus, GA

Remote Insurance Agent

Columbus, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Sales Agent

Columbus, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Epta offers the opportunity for remote work whenever possible, along with providing the necessary ... We support customers in their green transition and support them as a fully integrated provider ...

... customer project. In this role, you'll apply your expertise to help train next-generation AI ... support if needed. * Demonstrated excellence in written technical communication, with a track ...

PLADS Group Underwriter III

Columbus, GA · On-site +1

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ...

PLADS Group Underwriter III

Columbus, GA · On-site +1

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ...

PLADS Leave Case Manager

Columbus, GA · On-site +1

$40K - $58K/yr

Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ... Ability to independently work in a remote environment while effectively engaging with the team.

New

PLADS Leave Case Manager

Columbus, GA · On-site +1

$40K - $58K/yr

Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ... Ability to independently work in a remote environment while effectively engaging with the team.

... and customer satisfaction, we're proud to be at the forefront of the industry. Our team is ... to support our construction and engineering teams through advanced 3D modeling and coordination.

Showing results 41-60

Remote Customer Support Engineer information

See Columbus, GA salary details

$34.9K

$70.3K

$97.1K

How much do remote customer support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote customer support engineer in Columbus, GA is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Columbus, GA?

For Remote Customer Support Engineer jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Columbus, GA look for?

The top searched job categories for Remote Customer Support Engineer jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Customer Support Engineer jobs?

Cities near Columbus, GA with the most Remote Customer Support Engineer job openings:

Infographic showing various Remote Customer Support Engineer job openings in Columbus, GA as of June 2026, with employment types broken down into 77% Full Time, 13% Part Time, 6% Temporary, and 4% Contract. Highlights an 53% Physical, 2% Hybrid, and 45% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

Remote Insurance Agent

HSS Careers

Columbus, GA • Remote

$69K - $150K/yr

Full-time

Medical, Dental

Posted 4 days ago


Job description

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term earning potential through commissions, bonuses, and residual income.

About the Opportunity

We're seeking motivated professionals who want more than just another job. This is an opportunity to build a long-term career with a nationally recognized organization that promotes from within and rewards performance. Whether you're experienced in sales or simply coachable and driven to succeed, you'll receive the training, mentorship, and support needed to grow into leadership.

Work 100% remotely while helping clients make important financial protection decisions that create real impact for their families.

Role Overview

As a Remote Insurance Representative, you'll meet virtually with individuals and families who have requested information about their benefits and protection options. You'll educate clients, recommend appropriate coverage, and guide them through the enrollment process while building long-term relationships that generate recurring income.

Responsibilities
  • Contact qualified leads to schedule virtual client appointments

  • Conduct virtual benefit consultations and present customized protection solutions

  • Guide clients through the enrollment process with professionalism and care

  • Build lasting client relationships that support long-term retention

  • Work closely with your manager through ongoing coaching and development

  • Consistently improve your skills through training and mentorship

Qualifications

Required

  • Laptop or desktop computer with a working camera

  • Life insurance license or willingness to obtain one

  • Basic computer proficiency and comfort working remotely

  • Must reside in the United States or Canada

  • Professional communication skills and a reliable internet connection

Preferred

  • Previous sales or customer service experience

  • Strong interpersonal and relationship-building skills

  • Coachable, self-motivated, and goal-oriented mindset

  • Passion for helping others and delivering exceptional client experiences

Compensation and Benefits

Average first-year earnings: $69,000 through commissions and bonuses

Long-term earning potential: Increased income through performance, client renewals, and leadership opportunities

Commission-based compensation with residual income opportunities, stock options, and promotion-from-within career advancement.

Key Benefits

  • 100% remote work-from-home career

  • Flexible scheduling within a career-focused environment

  • High-quality leads provided - no cold calling friends or family

  • Comprehensive medical, dental, and prescription benefits

  • Unionized position with stock options

  • Ongoing training, coaching, and mentorship from experienced leaders

  • Leadership advancement and management opportunities

  • Collaborative virtual team culture with ongoing recognition and support

How to Apply

If you're looking for a career that offers flexibility, purpose, and unlimited growth potential, we'd love to meet you. Apply today to begin the interview process and learn how you can build a successful career from home.

Compliance Statement

We are an Equal Opportunity recruiter and welcome applicants from all backgrounds without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We may use automated tools, including artificial intelligence (AI), to screen and assess candidates. These tools support and do not replace human decision-making. By applying, you consent to the collection and use of your personal information for recruitment purposes in accordance with applicable data protection laws. Employment is commission-based. Contact us if you require accommodations during the application process.