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Remote Customer Support Engineer Jobs in Columbus, GA

Epta

Electrical Engineer

Columbus, GA · On-site +1

Epta offers the opportunity for remote work whenever possible, along with providing the necessary ... We support customers in their green transition and support them as a fully integrated provider ...

Aflac

Mgr, Technology Engineering (Salesforce)

Columbus, GA · On-site +1

$116K - $175K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ...

micro1 AI

Bioinformatics Software Engineer

Columbus, GA · Remote

$80 - $110/hr

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... a customer's computational drug discovery project. In this role, you'll apply your expertise to ...

Promoted2

Remote Insurance Agent

Columbus, GA · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... These tools support and do not replace human decision-making. By applying, you consent to the ...

HSS Careers

Remote Sales Agent

Opelika, AL · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

New

HSS Careers

Remote Insurance Agent

Columbus, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

New

HSS Careers

Remote Sales Agent

Columbus, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

New

Epta

Application Engineer

Columbus, GA · On-site +1

Epta offers the opportunity for remote work whenever possible, along with providing the necessary ... We support customers in their green transition and support them as a fully integrated provider ...

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Columbus, GA

Remote Customer Support Engineer information

See Columbus, GA salary details

$34.9K

$70.3K

$97.1K

How much do remote customer support engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote customer support engineer in Columbus, GA is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,700.00 and $80,600.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Columbus, GA?

For Remote Customer Support Engineer jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Columbus, GA look for?

The top searched job categories for Remote Customer Support Engineer jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Customer Support Engineer jobs?

Cities near Columbus, GA with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Columbus, GA as of June 2026, with employment types broken down into 77% Full Time, 13% Part Time, 6% Temporary, and 4% Contract. Highlights an 53% Physical, 2% Hybrid, and 45% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

Electrical Engineer

Epta

Columbus, GA • On-site, Remote

Full-time

Re-posted 29 days ago

Job description

ELECTRICAL ENGINEER

KYSOR WARREN - EPTA

Design the electrical part of the refrigeration units and/or the refrigeration plant, using alternative construction criteria consistent with sustainability criteria

EXPERIENCE:

  • Electrical / Electronic Engineering degree (bachelor's with 7+ year experience or master's with 5+ year experience)
  • Competency with electrical wiring diagram design
  • Knowledge of PCB design
  • Hands-on engineering and prototype testing for lighting optimization is a plus

KEY RESPONSIBILITIES:

  • Lead product development and electrical design activities relevant to design of a commercial refrigerator
  • Communicating and collaborating effectively within or outside organization with vendors and suppliers
  • Optimization of design using Design for Manufacturing (DFM) and Assembly (DFA) principles
  • Engineering design using hand calculations and analysis of 1D/2D engineering models
  • Integration of various electronic and electrical components including controllers, harness, plugs, and luminaires that meet electrical safety standards
  • Generating and presenting reports for design approval
  • Drafting and publishing internal engineering standards and procedures

SKILLS:

  • MS office
  • CAD
  • Proficient in English, Spanish is a plus

Don't let a few unmet requirements chill your enthusiasm! If you're excited about the role and believe you have the potential to excel, click "Apply" anyway. We love fresh energy and are eager to see what you bring to the table!

Why work for Epta

At Epta, we believe our employees are the driving force behind our success. That's why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way.

Join Epta in this permanent role, where you'll experience a great blend of new technologies and a modern workplace culture.

We take development opportunities seriously! Take part in a variety of training through our Epta Academy and external training partners.

Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment.

Balance work and personal life perfectly with our flexible working hours.

Give back more than we receive: Join our volunteering activities and help make the world a better place.

Our story

We at the Epta Group are a dynamic and growing international company, delivering cutting-edge commercial refrigeration solutions that impact everyday life-from ensuring fresh food in supermarkets to keeping the perfect chill in your favorite cafe. Our global network includes manufacturing facilities, sales entities and service organizations -all working together to provide sustainable and innovative solutions. We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after-sales support.

With over 8,000 employees, Epta fosters an environment of continuous development. We offer career growth, extensive training, and the opportunity to thrive in a company where every challenge is a chance to create value and inspire our people. Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work.

We welcome applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, disability, parental status, or social origin. At Epta, your unique perspective is what keeps us innovative and cool.

Apply