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Remote Customer Support Engineer Jobs in Bothell, WA

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical & Report Writing

Posted today

AI Software Engineering Domain Remote Job Type: Contractor (Part-Time) Location: Remote Job ... Interpret and annotate technical data to support AI model training and evaluation. * Collaborate ...

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AI Software Engineering Domain Remote Job Type: Contractor (Part-Time) Location: Remote Job ... Interpret and annotate technical data to support AI model training and evaluation. * Collaborate ...

Posted today

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical & Report Writing

Posted today

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Showing results 41-60

Remote Customer Support Engineer information

See Bothell, WA salary details

$43.6K

$87.8K

$121.3K

How much do remote customer support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote customer support engineer in Bothell, WA is $87,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $100,600.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Bothell, WA? For Remote Customer Support Engineer jobs in Bothell, WA, the most frequently searched job titles are:
What cities near Bothell, WA are hiring for Remote Customer Support Engineer jobs? Cities near Bothell, WA with the most Remote Customer Support Engineer job openings:
Infographic showing various Remote Customer Support Engineer job openings in Bothell, WA as of June 2026, with employment types broken down into 2% As Needed, 52% Full Time, 34% Part Time, and 12% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $87,831 per year, or $42.2 per hour.

Senior Mechanical Engineer - Remote

System One

Seattle, WA • Remote

$65 - $75/hr

Contractor

Re-posted 25 days ago


Job description

Job Title: Remote Mechanical Engineer Location: Richland, WA Contract Duration: Contract with potential for contract-to-hire Compensation: $65 - $75.00/hr Work Model: Onsite or Remote with Travel Overview: System One is actively seeking a Senior Project Engineer to support complex industrial capital projects in an onsite manufacturing environment. This role is ideal for a hands-on engineering professional who is experienced across the full project lifecycle—from concept and pre-FEED through commissioning and startup. This position will play a key role in managing multi-discipline engineering efforts, supporting EPCm-style projects, and ensuring successful project execution across safety, quality, cost, and schedule. Responsibilities: • Support industrial capital projects ranging from $1M to $400M in scope • Lead and coordinate multi-discipline teams across feasibility, FEED, detailed design, procurement, and construction phases • Provide technical oversight on mechanical systems including HVAC, hydronics, process piping, plumbing, and exhaust systems • Ensure compliance with applicable codes and standards including ASME, ASME B31.3, and ASHRAE • Identify gaps in engineering deliverables and support front-end loading and stage-gate processes • Collaborate with project controls and cross-functional teams to support cost, schedule, and execution alignment • Act as a key liaison between client, subcontractors, and internal teams • Support scope development, change management, and contract execution • Assist in developing project budgets, schedules, and execution plans • Monitor project performance and address risks related to cost overruns or delays • Lead project status meetings and provide reporting to leadership • Promote quality assurance and continuous improvement throughout project execution • Support business development efforts and help secure additional work Requirements: • Bachelor’s degree in Engineering or related field • 8+ years of experience in project engineering within industrial or manufacturing environments • Experience supporting full project lifecycle (pre-FEED through commissioning/startup) • Strong understanding of the manufacturing of projects and construction of manufacturing facilities (piping, mechanical equipment, etc.). • Strong background in MEP systems and vertical construction • Proven ability to manage projects and interface directly with clients • Strong communication skills (written and verbal) • Ability to work onsite in an industrial manufacturing setting

#LI-JD1 Ref: #236-Eng Pasadena