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Remote Customer Support Engineer Jobs in Bothell, WA

Cloudticity

Azure Cloud Engineer

Seattle, WA · Remote

$63.50 - $84.75/hr

To support our rapid growth, we are adding an Azure Cloud Engineer to our team. As a customer-centric Cloud Engineer, you will be responsible for the day-to-day cloud operations, responding to ...

Generac

Senior Controls Engineer

Seattle, WA · On-site +1

$115K - $155K/yr

... in supporting a growing portfolio of microgrid projects, including live customer systems, and ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

System One

System Design Engineer

Bellevue, WA · Remote

$102K - $140K/yr

Remote Schedule: 40 hours/week System One is seeking an experienced System Design Engineer to support the development of advanced nuclear energy systems. This role is responsible for the design and ...

System One

System Design Engineer

Bellevue, WA · Remote

$102K - $140K/yr

Remote Schedule: 40 hours/week System One is seeking an experienced System Design Engineer to support the development of advanced nuclear energy systems. This role is responsible for the design and ...

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Bothell, WA

Remote Customer Support Engineer information

See Bothell, WA salary details

$43.6K

$87.8K

$121.3K

How much do remote customer support engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote customer support engineer in Bothell, WA is $87,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $100,600.00 per year, depending on experience, location, and employer.

How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a Remote Customer Support Engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Bothell, WA? For Remote Customer Support Engineer jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Bothell, WA look for? The top searched job categories for Remote Customer Support Engineer jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Customer Support Engineer jobs? Cities near Bothell, WA with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you

Travel Services Coordinator (Remote)

HB Travels

Seattle, WA • Remote

Full-time

Posted 16 days ago

Job description

Job Type: Full-Time | Remote | Flexible Schedule

About the Role

We're looking for a customer-focused Travel Services Coordinator to join our growing remote team.

In this role, you'll assist clients with travel reservations, itinerary planning, and travel coordination while providing exceptional customer service throughout the booking process. You'll help ensure every client has a smooth and enjoyable experience from the initial inquiry through the completion of their trip.

Whether you're beginning a career in travel or bringing experience from customer service, hospitality, or administration, we provide comprehensive training to help you succeed.

What You'll Do
  • Assist clients with booking hotels, cruises, resorts, vacation packages, tours, and other travel services
  • Coordinate reservations, confirmations, cancellations, and itinerary updates
  • Research destinations, travel options, accommodations, and transportation based on client preferences
  • Respond to client inquiries by phone, email, and online communication platforms
  • Maintain accurate customer records and booking information
  • Communicate travel details clearly and professionally
  • Provide exceptional customer support before, during, and after travel
  • Build lasting relationships through outstanding service
Qualifications

We're looking for candidates who have:

  • Excellent communication and interpersonal skills
  • Strong organizational and time-management abilities
  • A customer-first attitude
  • Attention to detail and problem-solving skills
  • Basic computer proficiency and the ability to learn new systems
  • Ability to work independently in a remote environment

Experience in customer service, hospitality, retail, administrative support, scheduling, travel, or reservations is preferred but not required.

What We Offer
  • 100% Remote Position
  • Flexible Scheduling Options
  • Comprehensive Training Program
  • Ongoing Coaching and Mentorship
  • Professional Development Opportunities
  • Supportive Team Environment
  • Career Growth Opportunities
  • Performance-Based Compensation
  • Access to Travel Industry Resources and Benefits
Why Join Our Team?

We believe exceptional travel experiences begin with exceptional service. Our team is dedicated to helping clients plan unforgettable vacations while creating a supportive environment where team members can grow professionally and develop rewarding careers.

If you're passionate about helping others and are looking for a flexible remote opportunity with room to grow, we'd love to hear from you.

Work Location

Remote — applicants must reside in approved hiring regions.

Apply Today

Ready to help clients create unforgettable travel experiences?

Submit your application today and take the next step toward joining our growing remote team.

Apply