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Remote Customer Support Engineer Jobs in Florida

ForgeFit

Remote Customer Service Specialist

Jacksonville, FL · On-site +1

$15.75 - $20.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Tampa, FL · On-site +1

$16 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Miami, FL · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Orlando, FL · On-site +1

$15.75 - $21/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Lakeland, FL · On-site +1

$15.75 - $21/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Paradigm

Customer Support Specialist - LollyLaw

Miami, FL · Remote

$17.25 - $23.25/hr

As a LollyLaw Customer Support Specialist, you will act as a client advocate to ensure that our ... Remote working flexibility * Company culture that encourages work / life balance * 100% paid PPO ...

Intracom Telecom

Technical Support Engineer

Miami, FL · On-site +1

You will work on both customer technical support and field implementation projects across USA. The ... Collaborate with internal engineering and R&D teams on escalations and product improvement to ...

Adecco

Customer Service Call Center

Miami, FL · Remote

$21/hr

Adecco is seeking professional and detail-oriented Remote Customer Support Representatives to support a high-volume contact center environment focused on customer support and case-related services ...

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Showing results 41-60

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Florida

Remote Customer Support Engineer information

See Florida salary details

$29.1K

$58.7K

$81.1K

How much do remote customer support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer support engineer in Florida is $58,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $67,300.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Florida?

For Remote Customer Support Engineer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Florida look for?

The top searched job categories for Remote Customer Support Engineer jobs in Florida are:

What cities in Florida are hiring for Remote Customer Support Engineer jobs?

Cities in Florida with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Florida as of August 2026, with employment types broken down into 83% Full Time, 3% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,714 per year, or $28.2 per hour.

Customer Support Specialist (Remote) Job Title:

Bliss

Fort Lauderdale, FL • Remote

Full-time

Posted 13 days ago

Job description

Job Summary:

We are seeking a reliable and customer-focused Customer Support Specialist to assist clients with inquiries, provide solutions, and ensure a positive customer experience. This role is ideal for individuals who are detail-oriented, tech-savvy, and passionate about helping others.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner
  • Resolve customer concerns and provide accurate information
  • Maintain detailed records of customer interactions
  • Follow established workflows and communication guidelines
  • Collaborate with internal teams to improve customer experience

Qualifications:

  • Previous experience in customer service or support is preferred
  • Strong communication and problem-solving skills
  • Ability to multitask and manage time effectively
  • Comfortable using digital tools and platforms
  • Reliable internet connection and quiet work environment

Preferred Skills:

  • Experience with CRM systems or helpdesk platforms
  • Background in e-commerce, travel, or service-based industries

What We Offer:

  • Flexible remote work environment
  • Ongoing training and support
  • Opportunity for professional growth

How to Apply:

Submit your application through this platform. Qualified candidates will be contacted for the next steps.

Apply