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Remote Customer Success Jobs in Spring Valley, CA

CARET

Customer Success Manager

San Diego, CA · Remote

$70K - $80K/yr

Nationwide Remote - Remote, CA 92121Salary Range: $70,000.00 - $80,000.00 Salary/year CARET brings ... Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue ...

PracticeTek

Manager, Customer Success

San Diego, CA · Remote

For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role ... Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues ...

PracticeTek

Manager, Customer Success

San Diego, CA · On-site +1

For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role ... Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues ...

PracticeTek

Manager, Customer Success

San Diego, CA · On-site +1

For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role ... Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues ...

Workiz

Customer Success Manager

San Diego, CA · On-site +1

Requirements * 2+ years in Customer Success or Strategic Account Management in SaaS, focused on Mid ... Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. * We ...

AbacusNext

Customer Success Manager

San Diego, CA · On-site +1

$70K - $80K/yr

Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue expansion, upselling, and proactive opportunity hunting . You will act as a strategic partner to ...

PracticeTek

Director, Customer Success

San Diego, CA · On-site +1

Operational Leadership & Team Performance Lead and scale a 50+ person Customer Success Operations ... consider remote candidates for this role! That said, if you're based in Las Vegas, NV; Green Bay ...

PracticeTek

Director, Customer Success

San Diego, CA · Remote

Operational Leadership & Team Performance Lead and scale a 50+ person Customer Success Operations ... consider remote candidates for this role! That said, if you're based in Las Vegas, NV; Green Bay ...

Tractian

Customer Success Manager

San Diego, CA · On-site +1

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Spring Valley, CA

Remote Customer Success information

See Spring Valley, CA salary details

$33.3K

$85K

$143.2K

How much do remote customer success jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote customer success in Spring Valley, CA is $84,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $101,300.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Spring Valley, CA? The most popular types of Customer Success jobs in Spring Valley, CA are:
What job categories do people searching Remote Customer Success jobs in Spring Valley, CA look for? The top searched job categories for Remote Customer Success jobs in Spring Valley, CA are:
What cities near Spring Valley, CA are hiring for Remote Customer Success jobs? Cities near Spring Valley, CA with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Spring Valley, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $84,989 per year, or $40.9 per hour.

Customer Success Manager

CARET

San Diego, CA • Remote

$70K - $80K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 15 days ago

Job description

Job DetailsJob Location: Nationwide Remote - Remote, CA 92121Salary Range: $70,000.00 - $80,000.00 Salary/year   CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.   Our team-defined values guide how we show up for each other, for our partners, and for our customers:   \tWe succeed together. \tWe embrace progress. \tWe care big. \tWe create space. Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue expansion, upselling, and proactive opportunity hunting. You will act as a strategic partner to customers while driving measurable business outcomes and increasing account value. Key Responsibilities Account Growth & Hunting \tProactively identify, develop, and close upsell, cross-sell, and expansion opportunities within existing accounts \tBuild and execute account growth plans aligned to customer goals and company revenue targets \tContinuously “hunt” for new use cases, departments, and stakeholders to expand product adoption \tPartner with Sales to convert expansion pipeline into closed revenue \tOwn and manage a book of business with a growth quota or expansion target Customer Success & Relationship Management \tServe as the trusted advisor to customers, ensuring alignment between their goals and product capabilities \tBuild strong relationships with key stakeholders and decision-makers \tDrive product adoption, engagement, and long-term value realization \tConduct regular business reviews focused on both performance and growth opportunities Retention & Risk Management \tMonitor customer health and proactively mitigate churn risk \tDevelop and execute retention strategies for at-risk accounts \tEnsure renewal readiness while positioning expansion opportunities Cross-Functional Collaboration \tPartner with Sales, Marketing, Product, and Support teams to drive customer outcomes and growth \tProvide customer feedback to influence product roadmap and go-to-market strategies Qualifications \t3–7+ years in Customer Success, Account Management, or Sales roles within a SaaS or technology environment \tProven track record of carrying and exceeding expansion or revenue targets \tStrong hunting mindset with the ability to uncover and close growth opportunities \tExperience managing complex accounts and multi-threaded relationships \tExcellent communication, negotiation, and presentation skills \tData-driven approach with the ability to identify trends and opportunities within accounts Benefits:   \tFlexible PTO \tMedical, Dental, Paid Sick Days, Vision, and Supplemental Coverage \tFlexible Spending Account \tHealth Savings Account \t401(k) match If you are not sure that every qualification on the list above describes you exactly, we\'d still love to hear from you! We value people with unique backgrounds, experiences, and skillsets. If you’re passionate about having a significant impact and shaping the foundations of a rapidly growing product, please apply!    Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer. The compensation information below is provided in compliance with job posting disclosure requirements. Pay range: $70,000-$80,000 Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs. Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance. Qualifications

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