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Remote Customer Success Jobs in Berkeley, CA (NOW HIRING)

Menlo

Customer Success

San Francisco, CA · Remote

The Role We are looking for a Customer Success Manager to own how the world adopts, loves, and grows with Asimov. This is a growth role at heart, sitting close to marketing and owning the customer ...

Feedly

Customer Success Manager

Redwood City, CA · Remote

Company Description At Feedly, we care passionately about the success of our customers. With more ... You either live in the San Francisco area or are interested in a remote working experience. DURING ...

Canals

Customer Success Manager

San Francisco, CA · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... We're remote-first, flexible, and distributed across North and South America, bringing together ...

Autodesk

Customer Success Manager

San Francisco, CA · Remote

$100K - $154K/yr

Co-create and execute tailored Customer Success Plans with assigned customers, aligning on their mission-critical priorities, key initiatives, and adoption plans for Autodesk solutions, while driving ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Berkeley, CA

Remote Customer Success information

See Berkeley, CA salary details

$39.8K

$101.7K

$171.4K

How much do remote customer success jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote customer success in Berkeley, CA is $101,707.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,900.00 and $121,200.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Berkeley, CA?

The most popular types of Customer Success jobs in Berkeley, CA are:

What are popular job titles related to Remote Customer Success jobs in Berkeley, CA?

For Remote Customer Success jobs in Berkeley, CA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success jobs in Berkeley, CA look for?

The top searched job categories for Remote Customer Success jobs in Berkeley, CA are:

What cities near Berkeley, CA are hiring for Remote Customer Success jobs?

Cities near Berkeley, CA with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Berkeley, CA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $101,707 per year, or $48.9 per hour.

Remote Customer Success Sales Specialist

Stratford Davis

San Francisco, CA • Remote

Full-time

Medical, Dental, Vision, Life

Posted 6 days ago

Job description

About the Role

Looking for total control over your income and daily routine? Join our expanding virtual advisory team. You will guide clients through high-value financial solutions, supported by a structured training framework and continuous peer coaching.

Key Responsibilities

  • Initiate contact with potential clients using digital outreach tools.

  • Host discovery sessions to identify specific client priorities and challenges.

  • Match client requirements with customized service packages.

  • Deliver continuous client support to cultivate high long-term retention.

  • Attend regular virtual huddles to share strategies with high-performing peers.

Qualifications

  • Empathic listener who excels at solving everyday problems.

  • Strong verbal presentation skills and comfort on camera.

  • Target-driven mindset well-suited to a fully commission-based pay scale.

  • Excellent personal organization to maintain a productive workspace.

  • Backgrounds in hospitality, retail, or customer support are strongly valued.

Perks & Compensation

  • Uncapped Pay Scale: High-commission structure rewarding personal effort.

  • Location Autonomy: Work remotely with no office commute.

  • Structured Training: Step-by-step onboarding tailored for beginners.

  • Group Coverage: Options for medical, dental, vision, and life plans.

  • Quarterly Rewards: Cash bonuses and regional recognition retreats.

Claim Your Financial Freedom Today

Why settle for a income cap? Work 100% from home, unlock truly uncapped earning potential, and position yourself to earn six figures in Year 1. Apply now to secure your spot in our upcoming training group!