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Remote Customer Success Jobs in Kansas (NOW HIRING)

Harris

... remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Partner with Customer Success and executive leadership to drive customer retention, reduce ...

Harris

... remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Partner with Customer Success and executive leadership to drive customer retention, reduce ...

Archera

As a senior member of a growing Customer Success organization, you'll set the standard for ... This is a fully remote role based in the United States, with East Coast candidates preferred. Key ...

S&S's Customer Information Systems

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Demonstrated success managing full-cycle, complex sales processes * Experience leading customer ...

StackAdapt

Working closely with Account Executives, Client Partners, Product, Marketing, and Customer Success ... StackAdapt is a fully remote company and we are hiring across all regions and timezones in the US ...

StackAdapt

Working closely with Account Executives, Client Partners, Product, Marketing, and Customer Success ... StackAdapt is a remote first company and we are open to candidates across all regions in the US and ...

Archera

... each customer execute upon a bespoke, financially-prudent cloud growth and success strategy ... This is a fully remote role based in the United States Key Responsibilities * Own the post-sales ...

Remote - Referral Board

$149K - $251K/yr

... and help customers understand how to maximise Remote's full suite of products to meet their ... Success in qualifying opportunities involving multiple key decision makers * Strong problem ...

Remote - Referral Board

$31K - $88K/yr

Proven business development success through effective use of core sales tools (experience with ... Clearly communicating Remote's value propositions to prospects and learning about their needs to ...

CoLab Software

You'll partner closely with Customer Success Managers who own the long-term customer relationship, Customer Success Engineers who handle deep technical and workflow troubleshooting, Customer ...

StackAdapt

... is a remote first company. We are open to candidates across the US and Canada for this role. What ... Demonstrated success owning revenue, pipeline, customer adoption, and business growth. * Strong ...

NinjaOne

Senior Software Engineer, Java | Patching

Kansas, KS · On-site +1

$110K - $145K/yr

NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and ...

New

NinjaOne

Senior Software Engineer, Java | Patching

Kansas, KS · On-site +1

$110K - $145K/yr

NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and ...

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Remote Customer Success information

See Kansas salary details

$29K

$74.1K

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How much do remote customer success jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote customer success in Kansas is $74,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $88,300.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Kansas?

The most popular types of Customer Success jobs in Kansas are:

What are popular job titles related to Remote Customer Success jobs in Kansas?

For Remote Customer Success jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success jobs in Kansas look for?

The top searched job categories for Remote Customer Success jobs in Kansas are:

What cities in Kansas are hiring for Remote Customer Success jobs?

Cities in Kansas with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Kansas as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $74,081 per year, or $35.6 per hour.

Implementation Manager

cove

Independence, KS • On-site, Remote

$90K - $100K/yr

Full-time

Re-posted 29 days ago

Job description

About Cove
Cove is a leading provider of software solutions to owners and operators across all asset classes of commercial real estate. We are redefining real estate technology by consolidating previously-disconnected functionality and replacing legacy systems in buildings across the country, including Willis Tower - the largest multi-tenant office building in North America. Our team works closely with property managers, landlords, engineers, and tenants to simplify their real estate experience and add value to their assets. Backed by strategic investors (including Blackstone), Cove is a fast-growing startup entering a new phase of growth and we're looking for bright, motivated, and hard-working professionals to join us.
About You
You've worked in Implementation/Onboarding or Customer Success at a B2B SaaS company directly supporting clients and leading complex client projects. Your previous companies had complex products with features and enhancements being released on a frequent basis. You directly managed implementation projects for clients and ensured their initial steps in the client journey were positive and impactful. You've worked with enterprise clients and have experience relating to multiple personas. You have had exposure to integration projects as part of your previous role(s).
Things about you:
  • You are a natural problem solver; taking on challenges directly and ensuring clients are happy in the end.
  • You are organized and data-driven; always aware of what's next on your list and the main priorities for the day
  • You enjoy learning new things and digging into the details on technology and software applications.
  • You are customer-centric in all of your activities and interactions
  • You know that customer success is an important part of a business strategy and are ready to collaborate across teams to help us get to our goals.

About The Role
As an Implementation Manager, you will own our new client implementation process; developing project plans, working to understand client goals, and guiding clients through the configuration and implementation of our product. You will train different users within the product and assist with communication and launch activities for each client. You'll join a growing customer success team with opportunities to develop processes and contribute to scalable success strategies.
Key Responsibilities:
  • Own client implementations: supporting ~20 clients at a time through our 6-8 week onboarding process. Typically meeting with each client weekly.
  • Complete implementation and setup steps for each client within our product including working with our Data Specialist on data translations and migrations.
  • Ensure all stakeholders receive proper training on the cove platform.
  • Build relationships with the client to ensure a successful start to their journey with cove.
  • Serve as a member of our growing Customer Success team, contributing to overall strategy and working cross functionally to align with business goals.

Qualifications
  • 4+ years of experience in SaaS customer success or implementation position.
  • Experience with complex SaaS products used by multiple personas.
  • Project management skills and past experience managing complex projects.
  • Experience training stakeholders on a SaaS product.
  • Able to thrive in a collaborative, fast-paced environment
  • Solution orientation and problems solving skills
  • Strong verbal and business writing skills
  • Experience using Excel/Google Sheets, Canva, Google Slides/PPT. Advanced skills in Google Sheets or Excel preferred.

Salary Range: $90,000 - $100,000
Locations United States (remote) Remote status Fully Remote

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