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Client Success Account Manager Jobs in Kansas (NOW HIRING)

Propio

Client Success Manager

Overland Park, KS · On-site

The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational ...

Propio

Client Success Manager

Overland Park, KS

The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational ...

Global Payments

Client Success Manager

Lenexa, KS · On-site

As our Client Success Manager , you will plan and oversee TouchNet products and services for a ... Is responsible and accountable for totality of client relationship for assigned accounts; all ...

Daupler, Inc

Account Manager

Overland Park, KS

Experience in Project Management, Account Management, or Client Success. * Prior exposure to ... utilities, water, power, public-sector, or govtech industries strongly preferred. * Exceptional ...

Daupler, Inc

Account Manager

Overland Park, KS · On-site

Experience in Project Management, Account Management, or Client Success. * Prior exposure to ... utilities, water, power, public-sector, or govtech industries strongly preferred. * Exceptional ...

ROYAL

Be Seen First

Facilities Account Manager Trainee

Stilwell, KS · On-site

$21 - $25/hr

We are currently seeking a Facilities Account Manager Trainee to join our growing team at our ... on client success. If you're passionate about customer service, enjoy problem-solving, and thrive ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Kansas

Client Success Account Manager information

See Kansas salary details

$23.4K

$59.5K

$99.1K

How much do client success account manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client success account manager in Kansas is $59,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $71,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Account Managers, as the role relies heavily on interpersonal skills, relationship building, and understanding client needs. AI tools can assist with data analysis, automation, and routine tasks, allowing CSMs to focus on strategic and personalized support. Success in this role often requires emotional intelligence, communication skills, and industry knowledge that AI cannot replicate fully.

How much do client success managers earn?

Client Success Account Managers typically earn between $50,000 and $85,000 annually, with salaries varying based on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often supplemented with bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a Client Success Account Manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a customer success account manager do?

A client success account manager is responsible for building and maintaining strong relationships with clients, ensuring they receive value from products or services. They address client needs, provide support, and work to renew contracts and expand accounts, often using CRM tools and communication skills to enhance customer satisfaction.

What jobs in the US pay 300,000 a year?

A Client Success Account Manager can earn $300,000 or more annually, especially with seniority, bonuses, and commissions in industries like technology, finance, or consulting. High-paying roles often require advanced skills, certifications, and experience managing large accounts or strategic client relationships.

What does a Client Success Account Manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
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Client Success Account Manager jobs near you
Client Success Manager

Client Success Manager

Propio

Overland Park, KS • On-site

Full-time

Posted 3 days ago

Propio rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

370th of 487 rated business services

Job description

Description:


Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to cutting-edge technology, exceptional support, and collaborative user experiences. We are driven by our passion for innovation, growth, and bridging communication gaps in a diverse world. If you’re passionate about delivering technology-driven solutions and building lasting client relationships while contributing to client growth, Propio could be the ideal place for you.


The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational support (20%). In this client-facing role, you will build and nurture trusted relationships while proactively identifying opportunities to upsell and expand services. You’ll be instrumental in driving revenue growth through strategic account planning and by helping clients realize the full value of Propio’s solution.


This role is located in our Overland Park, KS office and may require travel up to 20%.


Responsibilities:

  • Serve as the strategic point of contact for a large portfolio of clients, building and maintaining long-term relationships
  • Understand and articulate each client’s needs, objectives, and policies related to effectively position Propio’s services as solutions
  • Establish clear project parameters, quality standards, and communication tactics supporting the development of Client Success Administrators
  • Provide data-driven insights through reporting and analytics to support client engagement, performance improvement, and strategic decision-making
  • Identify and pursue expansion opportunities by upselling additional services and introducing new solutions aligned with client needs
  • Manage cross-functional projects with internal teams to ensure service excellence and operational alignment
  • Lead contract reviews, renewals, and negotiations with a focus on favorable terms, accurate pricing, and added value for the client
  • Maintain detailed documentation of client communications and service records using CRM platforms such as Salesforce
  • Resolve client inquiries related to billing, interpreter services, or quality concerns in a timely and professional manner
  • Act as a Propio ambassador by delivering in-person and virtual client presentations, performance reviews, and training sessions
  • Performs other responsibilities and duties assigned


Requirements:


Qualifications

  • Bachelor’s Degree or equivalent work experience
  • 3+ years of prior account management, client success, or customer-facing experience, preferably in a B2B environment managing a large book of business
  • Demonstrated ability to grow accounts and contribute to revenue targets through upselling or consultative expansion
  • Strong communication (both written and verbal) and interpersonal skills with a customer-first mindset
  • Proven ability to analyze data and deliver insights that drive client action and satisfaction
  • Proficiency of Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint); Salesforce and Power BI experience preferred
  • Strong organizational skills and ability to manage multiple priorities with attention to detail
  • Ability to work both independently and within a team to meet deadlines
  • A self-starter who thrives in a fast-paced team-oriented environment



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