ZipRecruiter

Log In

2

Remote Customer Success Representative Jobs in California

PracticeTek

Manager, Customer Success

San Diego, CA · On-site +1

For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role ... Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues ...

Feedly

Customer Success Manager

Redwood City, CA · Remote

Company Description At Feedly, we care passionately about the success of our customers. With more ... You either live in the San Francisco area or are interested in a remote working experience. DURING ...

PracticeTek

Manager, Customer Success

San Diego, CA · On-site +1

For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role ... Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues ...

UpKeep

Customer Success Manager

Los Angeles, CA · On-site +1

With 100+ employees across the world, we support remote-first work with deep investment in our LA ... POSITION SUMMARY As a Customer Success Manager (CSM), you will be responsible for a portfolio of ...

Workiz

Customer Success Manager

San Diego, CA · On-site +1

Requirements * 2+ years in Customer Success or Strategic Account Management in SaaS, focused on Mid ... Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. * We ...

Mixpanel

Customer Success Architect

San Francisco, CA · On-site +1

Eager to learn new technologies and adapt to evolving customer needs #LI-Remote Compensation The ... The range displayed represents the minimum and maximum TTCC for new hire salaries for the position ...

proteanTecs

Director, Customer Success

Santa Clara, CA · On-site +1

Our 200+ team members are experts in their field with a proven track record of success, and they're ... Represent the voice of the customer internally - influence product roadmap and prioritization

AbacusNext

Customer Success Manager

San Diego, CA · On-site +1

$70K - $80K/yr

Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue expansion, upselling, and proactive opportunity hunting . You will act as a strategic partner to ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Representative JobsRemote Customer Success Representative JobsRemote Customer Success Representative Jobs in California

Remote Customer Success Representative information

See California salary details

$11

$23

$46

How much do remote customer success representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote customer success representative in California is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are popular job titles related to Remote Customer Success Representative jobs in California? For Remote Customer Success Representative jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Representative jobs in California look for? The top searched job categories for Remote Customer Success Representative jobs in California are:
What cities in California are hiring for Remote Customer Success Representative jobs? Cities in California with the most Remote Customer Success Representative job openings:
Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,709 per year, or $23.9 per hour.

Customer Success Specialist

The Semios Group

Bakersfield, CA • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Job description

Who we are:
Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 200 million acres across five countries. Semios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio covering crop protection, water management, frost control, automation, and a leading farm management information system. The Semios Group includes trusted brands such as Semios, Agworld, Altrac, and Greenbook. We continue to drive the next generation of digital agriculture, supporting growers, agronomists and ag retailers in improving sustainability and profitability.
Our innovative work has been recognized with several industry awards, including:
  • AgTech Breakthrough - Smart Irrigation Company & Pest Management Solution of the Year
  • Thrive Top 50
  • Google for Startups Accelerator Cohort
  • Global Cleantech Top 100

We know our journey is only achievable by having a great team who shares ideas, tries new things, and learns as we go.
Who you are:
As the ideal Customer Success Specialist, you are passionate about the customer experience, and you are familiar with, have experience with, or genuinely care about farmers. You have the ability to understand and explain our tools and insights and adjust your communication style to fit your audience. Motivated by meaningful work, you are looking for more than just a job; you want to work for a dynamic, growing company that finds solutions to real-life problems. Your ideal work environment includes a collaborative team spirit with the opportunity to learn and grow as you take the initiative to try new things.
You're driven by purpose and motivated by work that matters. You're looking for more than a role, you want to be part of a growing, forward-thinking company solving real-world challenges to improve how farming works, today and for the future.
What you will do:
The primary function of the Customer Success Specialist is to provide exceptional support to both our customers and Semios' Territory Managers alike. You will use your understanding of the challenges faced by our customers to help them apply Semios' technology to solve them. You will deliver excellent support and advice to customers in their use of Semios' tools and systems and will focus your energy on building mutually beneficial relationships to create value for both Semios and our customers. The role will be most effective by collaborating with stakeholders throughout the Semios + Agworld's sales, marketing and field services organization.
This role will execute and deliver on company initiatives for customer success, while enabling our sales organization to focus on growing the business. This role will work with the Customer Success Supervisor and Director of Operations Support to achieve championed customer engagement and support to our sales and field services teams to allow for focus on driving growth and providing exceptional service to our markets.
Pre- & Post-sales Functions
  • Conduct pre-sale activities including creation of customer accounts, quotes and sales orders.
  • Obtaining proper approvals for customer discounts and rates.
  • Initiate, coordinate, and execute customer contract renewals, both remotely and in person.
  • Update and maintain internal systems (CRM, etc.) for your assigned territory.
  • Ensure all customer communications are accurately logged within the CRM for your assigned territory.
  • Work closely with local Territory Managers to ensure all preparation activities for renewals or upcoming customer meetings are completed. Create and execute on service tickets for your assigned customers in a timely manner.

Customer Engagement
  • Conduct onboardings with customers and their teams both virtually and in person.
  • Provide continuous support to customers in your territory both virtually and in person, being the first line of support via phone, email, and in-app chat.
  • Attend and act as a company representative at various trade shows and events, showcasing Semios' products and services to customers and prospects alike.
  • Provide support to Territory Manager with regards to customer requests they are receiving, including providing information about planned, ongoing, or completed services.
  • Document and relay product feedback and customer suggestions to the Semios team via appropriate channels.
  • Ensure customer engagement with Semios' suite of tools via regular outreach to ensure they are getting the most out of our products.
  • Ensure our customers are aware of and educated on the power of Semios' tools.

Internal Support Functions
  • Support various company initiatives.
  • Work closely with Sales Operations to ensure sales data in systems is complete and accurate
  • Collaborate with Finance, Grower Relations, and Channel teams to support sales growth and strategic initiatives.
  • Work as a team with the Territory Manager in your region, enabling them to focus on selling
  • Contribute to the creation and updating of customer resource material.
  • Represent the customer's voice and help champion best practices of customer on-boarding, adoption and product use experience.
  • Document and relay product feedback and customer suggestions back to the Semios team.
  • Suggest and implement ways to improve all processes in the customer journey.

Requirements
We want you to succeed, so you will need:
  • 2 + years of professional experience working with customer on-boarding, implementation, adoption, and technical support
  • Highly tech-savvy with the ability to quickly learn and adapt to new technologies and tools
  • Familiarity working with software applications and data
  • A magnetic personality and a skill for winning customer time and trust
  • Superb listening and presentation skills to build and maintain customer relationships
  • Ability to prioritize and focus efficiently on multiple customers and products
  • Orientation towards taking initiative and continuous improvement
  • Valid driver's license and ability to commute when necessary

Nice to have:
  • Degree or diploma in business or a related field is preferred
  • Direct experience working in Agriculture.
  • Fluency in Spanish

Salary range: $27 to $31 USD per hour
We publish a salary range to provide transparency and represent the full growth potential of the role; as a result, offers are made based on demonstrated mastery and experience and generally fall near the midpoint.
Benefits
Why this is the opportunity for you:
  • Purposeful Work: Make a global impact by advancing sustainable food production.
  • Our People: Work with a fun, collaborative, and supportive team.
  • Recharge: Generous vacation policy and year-end winter break.
  • Work Flexibility: Enjoy a hybrid office setting or fully remote. (role dependent)
  • Wellbeing: Comprehensive health plans and enroll in our 401(K) plan.

At Semios Group, we value the full range of experience and perspectives people bring-not just what's listed in a job description. If your background is a close match, we encourage you to apply. If you need accommodations during the interview process, please let us know.
We welcome all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make a company flourish.
Semios Group participates in E-Verify.

Apply