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Remote Customer Success Engineer Jobs in Bothell, WA

SecureW2

Solutions Engineer

Seattle, WA · Remote

Salary: $225k - $250k You will act as the dedicated Solutions Engineer for our sales teams, serving ... You will be required to be the "bridge" between our technology and customers' success. * Sales ...

Docugami

Back End Software Engineer

Kirkland, WA · On-site +1

Ensure end to end customer success with your work, including working with sales and support What we ... Remote work environment that operates on PST hours About Us: Docugami is a Seattle-area document ...

Adobe

Senior Forward Deployed Engineer

Seattle, WA · On-site +1

$118K - $163K/yr

Come help us build the future of digital experiences, one customer success story at a time. What ... What You Bring: * 8+ years of software engineering experience with 2+ years working with ML/AI or ...

Varonis

Technical Account Manager

Seattle, WA · Remote

All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear ... Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ...

Lightning AI

Infrastructure Operations Engineer

Seattle, WA · On-site +1

$160K - $200K/yr

This role can work hybrid out of one of our US-based hubs (Seattle, NYC, or SF) or fully remote ... Collaborate with colleagues in Infrastructure Engineering, Network Operations, Customer Success and ...

VAST Data

Technical Account Manager - USA

Seattle, WA · On-site +1

... Support Engineers to handle all post-sales activity for the customer. As the Customer Success ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

Voltage Park

Infrastructure Operations Engineer

Redmond, WA · On-site +1

$120K - $157K/yr

S. office hubs (Seattle, NYC, or San Francisco) or fully remote within the U.S., with travel to ... Collaborate with colleagues in Infrastructure Engineering, Network Operations, Customer Success and ...

Exodigo

Enterprise Account Manager

Seattle, WA · Remote

Proactively address risks and ensure long-term customer success. Collaborate Cross-Functionally ... Remote-first culture with flexibility and autonomy Our mission is to power the next era of ...

VAST Data

Customer Support Engineer

Seattle, WA · On-site +1

Our success has been built through intense innovation, a customer-first mentality and a team of ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...

Amazon

Sr. Developer Experience Engineer, Kiro

Seattle, WA · Remote

$62 - $82/hr

Key job responsibilities - Own customer success strategy for Kiro - unblock developers on Kiro social and internal channels to drive adoption - Provide specialist assistance for strategic and ...

Amazon

Sr. Developer Experience Engineer, Kiro

Seattle, WA · Remote

$62 - $82/hr

Key job responsibilities - Own customer success strategy for Kiro - unblock developers on Kiro social and internal channels to drive adoption - Provide specialist assistance for strategic and ...

UpGuard

Customer Sales Engineer

Seattle, WA · Remote

... success. What will you do? * You will drive product activation during the renewal and expansion ... Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not ...

New

Ravenna Software, Inc

Forward Deployed Engineer

Seattle, WA · On-site +1

$130K - $180K/yr

This role sits at the intersection of engineering, product, and customer success. You will partner closely with customer teams to understand how their internal operations work, design solutions, and ...

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All JobsRemote Customer Success Engineer JobsRemote Customer Success Engineer Jobs in Bothell, WA

Remote Customer Success Engineer information

See Bothell, WA salary details

$12

$27

$52

How much do remote customer success engineer jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote customer success engineer in Bothell, WA is $27.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.22 per hour, depending on experience, location, and employer.

How does a Remote Customer Success Engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a Remote Customer Success Engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What job categories do people searching Remote Customer Success Engineer jobs in Bothell, WA look for? The top searched job categories for Remote Customer Success Engineer jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Customer Success Engineer jobs? Cities near Bothell, WA with the most Remote Customer Success Engineer job openings:
Remote Customer Success Engineer jobs near you
Infographic showing various Remote Customer Success Engineer job openings in Bothell, WA as of June 2026, with employment types broken down into 41% Full Time, 54% Part Time, and 5% Contract. Highlights an 36% Physical, 6% Hybrid, and 58% Remote job distribution, with an average salary of $56,307 per year, or $27.1 per hour.
Solutions Engineer

Solutions Engineer

SecureW2

Seattle, WA • Remote

Full-time

Posted 25 days ago

Job description

Salary: $225k - $250k

You will act as the dedicated Solutions Engineer for our sales teams, serving as the technical representative throughout the entire customer journey. You will be required to be the "bridge" between our technology and customers' success.


  • Sales Partnership: Join sales meetings to serve as the subject matter expert, addressing technical/product inquiries and proposing tailored architectures for diverse customer environments.
  • Product Demonstrations: Deliver high-impact, deep-dive product demonstrations that translate complex security features into tangible business value.
  • Technical Architecture: Design and architect customer deployments based on specific requirements, scope, and environmental constraints (i.e. Cloud, Hybrid, or On-Prem).
  • Deployment Liaison: Act as the critical link between Sales Reps and Implementation Engineers during Proofs of Concept (POCs) and initial deployments to ensure a seamless transition and customer success.
  • Cross-Functional Collaboration: Serve as the "voice of the field" by providing technical expertise and customer feedback to Go-To-Market (GTM) teams (Channel, Marketing, Sales) as well as Product and Engineering to influence the product roadmap.


What You Bring: Qualifications

Experience:

    • 5+ years of experience in Solutions Engineering, Technical Sales or Product Management.
    • 3+ years of deep expertise in Network Security, Public Key Infrastructure (PKI), or general IT Security.
  • Strategic Mindset: A high capacity for critical thinking and complex problem-solving to navigate intricate, large-scale deployments.
  • Business Acumen: Ability to tie technical concepts to business outcomes and craft a "superiority narrative" to effectively battle competitors in the market.
  • Technical Communication: Exceptional presentation skills, with a proven ability to lead "whiteboard" sessions and present to both technical teams and executive leadership.
  • Intellectual Curiosity: A relentless drive to keep technical skills current and maintain a pulse on industry trends.