Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane , and we're building the Intelligent Control Plane --a new
Quick apply
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane , and we're building the Intelligent Control Plane --a new
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane , and we're building the Intelligent Control Plane -a new
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane , and we're building the Intelligent Control Plane -a new
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Docugami uses powerful artificial intelligence to unlock the information contained in highly varied, unstructured business documents. Business users, without IT or development projects, can
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Kirkland, WA · On-site +1
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Senior Forward Deployed Engineer
Seattle, WA · On-site +1
$118K - $163K/yr
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Senior Forward Deployed Engineer
Seattle, WA · On-site +1
$118K - $163K/yr
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Technical Account Manager
Seattle, WA · Remote
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip
Technical Account Manager
Seattle, WA · Remote
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip
Senior Substation Project Engineering Manager
Seattle, WA · On-site +1
$142K - $271K/yr
Confidential Opportunity Senior Substation Project Engineering Manager A confidential employer seeks a Senior Substation Project Engineering Manager to lead complex substation projects from one of
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Senior Substation Project Engineering Manager
Seattle, WA · On-site +1
$142K - $271K/yr
Confidential Opportunity Senior Substation Project Engineering Manager A confidential employer seeks a Senior Substation Project Engineering Manager to lead complex substation projects from one of
Technical Account Manager - USA
Seattle, WA · On-site +1
Description VAST Data is looking for a Customer Success Manager to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an
Technical Account Manager - USA
Seattle, WA · On-site +1
Description VAST Data is looking for a Customer Success Manager to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an
Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground
Quick apply
Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce
Customer Sales Engineer
Seattle, WA · On-site +1
Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals
Customer Sales Engineer
Seattle, WA · On-site +1
Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals
Customer Sales Engineer
Seattle, WA · Remote
$100K - $130K/yr
Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals
Quick apply
Customer Sales Engineer
Seattle, WA · Remote
$100K - $130K/yr
Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals
Search Engineer, Technical Support (Government Sector) - EVERGREEN ROLE
Seattle, WA · Remote
$104K - $143K/yr
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great
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Search Engineer, Technical Support (Government Sector) - EVERGREEN ROLE
Seattle, WA · Remote
$104K - $143K/yr
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great
Search Engineer, Technical Support (Government Sector) - EVERGREEN ROLE
Seattle, WA · Remote
$104K - $143K/yr
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great
Search Engineer, Technical Support (Government Sector) - EVERGREEN ROLE
Seattle, WA · Remote
$104K - $143K/yr
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great
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$160K - $185K/yr
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Seattle, WA · On-site +1
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Seattle, WA · On-site +1
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Seattle, WA · On-site +1
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Seattle, WA · Remote
$180K - $210K/yr
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Quick apply
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Seattle, WA · Remote
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Role Overview The Data/AI Solutions Architect role at Infinite Lambda is designed for a technical leader who bridges sales and engineering, driving growth in a fast-growing consultancy focused on
Remote Customer Success Engineer information
See Bothell, WA salary details
$12.90 - $16.54
9% of jobs
$19.67 is the 25th percentile. Wages below this are outliers.
$16.54 - $20.18
19% of jobs
The median wage is $23.36 / hr.
$20.18 - $23.82
26% of jobs
$26.93 is the 75th percentile. Wages above this are outliers.
$23.82 - $27.46
26% of jobs
$27.46 - $31.10
11% of jobs
$31.10 - $34.74
4% of jobs
$34.74 - $38.38
3% of jobs
$38.38 - $42.02
2% of jobs
$42.02 - $45.66
0% of jobs
$45.66 - $49.30
0% of jobs
$49.30 - $52.94
1% of jobs
$12
$27
$52
How much do remote customer success engineer jobs pay per hour?
As of Jul 18, 2026, the average hourly pay for remote customer success engineer in Bothell, WA is $27.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.22 per hour, depending on experience, location, and employer.
How does a Remote Customer Success Engineer typically collaborate with cross-functional teams to resolve customer issues?
As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.
What is a Remote Customer Success Engineer?
A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.
What are the key skills and qualifications needed to thrive as a Remote Customer Success Engineer, and why are they important?
To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.
What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?
| Aspect | Remote Customer Success Engineer | Remote Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires technical knowledge, certifications like IT or SaaS-specific credentials | Often requires technical troubleshooting skills, certifications vary |
| Work Environment | Collaborates with sales, product, and customer teams; proactive engagement | Reactive support, troubleshooting customer issues |
| Industry Usage | Common in SaaS, cloud services, and tech companies | Widespread across tech, telecom, and software industries |
The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.
What are popular job titles related to Remote Customer Success Engineer jobs in Bothell, WA? For Remote Customer Success Engineer jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Engineer jobs in Bothell, WA look for? The top searched job categories for Remote Customer Success Engineer jobs in Bothell, WA are:
- Remote Electronics Customer Service
- Overnight Remote Customer Service Rep
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What cities near Bothell, WA are hiring for Remote Customer Success Engineer jobs? Cities near Bothell, WA with the most Remote Customer Success Engineer job openings:
Full-time
Re-posted 13 days ago
Job description
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable.
Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence.
Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io.
The Strategic Account Executive role is an outside sales position responsible for developing, managing, and closing business for Strategic Enterprise customers in the North America region and is an integral part of the field sales organization. This person will partner with our demand generation, solutions engineering, and product teams to guide prospective customers through a solutions sales journey of modernizing their cloud platform architecture. This position will require you to develop a deep understanding of the specific challenges customers are facing to help them positively achieve their business outcomes with Upbound's solutions.
This role will work cross-functionally with product, marketing, sales development and customer success to provide a tight-knit customer relationship, account leadership and direction in both the pre-sales and post-sales processes.
In this role, you will:- Carry a sales quota that aligns with Upbound's revenue goals.
- Function as the primary point of contact and the face of Upbound for new prospects and customers.
- Conduct sales activities including prospecting and developing opportunities within existing customer accounts.
- Manage complex strategic enterprise sales motions with multiple prospect engagement points.
- Ensure the successful rollout and adoption of Upbound products and services in partnership with pre-and-post sales engineering and support.
- Take ownership of your business by documenting the buying criteria, process, and owners to ensure pipeline accuracy.
- Look for and implement improvements to sales processes, tools, and materials.
- Travel to customer sites and industry conferences and events as needed.
- Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets and consistently ranked top 1-2 on your team.
- Sold to large enterprise G2K companies and adept at navigating global, multi-national organizations.
- Sold AI, Cloud, or Infrastructure platform oriented products.
- Experience in solution and value selling in the enterprise cloud, cloud-native, and AI product spaces
- Correctly estimate qualifying opportunities based on MEDDICC.
- Drive to build a business, hunger to find and close deals, and pride in the growth of the business.
- Relentless focus on customer success and meeting the needs of present and future customers.
- Experience building positive professional relationships with senior IT and business executives.
- Clear and articulate written, verbal, online, and in-person communication skills.
- Professionalism, polish, attention to detail, and strong follow-up.
- A collaborative mindset and willingness to help solve problems outside of your immediate lane.
- Fun in your job and enjoy what you do.
- Strong understanding of cloud-native infrastructure, AI solutions, and/or Infrastructure as Code tooling (Terraform, Ansible, Chef).
- Significant experience selling disruptive technology into focused markets.
#LI-REMOTE
Why Upbound?
At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table.
About Upbound
Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.