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Remote Customer Success Engineer Jobs in Seattle, WA

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Seattle, WA · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

Canals

Customer Success Manager

Seattle, WA · Remote

Partner with Product and Engineering to surface customer insights and resolve issues efficiently ... We're remote-first, flexible, and distributed across North and South America, bringing together ...

Targeted Talent

Customer Success Manager

Seattle, WA · Remote

Bonus: previous experience with programming, or ability to write simple database queries and ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get

Humanly

Customer Success Manager - SMB

Bellevue, WA · Remote

Advocate for customer needs internally across Product, Support, Engineering, and Revenue teams ... Help customers establish success metrics and achieve measurable business outcomes. * Monitor ...

Dura Digital

VP, Delivery & Customer Success

Seattle, WA · Remote

$157K - $202K/yr

The VP, Delivery & Customer Success plays a critical leadership role in fulfilling this mission ... engineering, AI, data, UX, and product delivery. * Be part of a remote-first, collaborative ...

SpaceX

Business Analyst (Customer Success)

Redmond, WA · On-site +1

$100K - $140K/yr

... remote and underserved areas. This role will focus on consumer metrics and insights, conducting ... Identify data gaps and work with engineering teams to improve data collection for consumer use ...

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All JobsCustomer Success Engineer JobsRemote Customer Success Engineer JobsRemote Customer Success Engineer Jobs in Seattle, WA

Remote Customer Success Engineer information

See Seattle, WA salary details

$13

$27

$53

How much do remote customer success engineer jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote customer success engineer in Seattle, WA is $27.56, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $28.70 per hour, depending on experience, location, and employer.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are the most commonly searched types of Customer Success Engineer jobs in Seattle, WA? The most popular types of Customer Success Engineer jobs in Seattle, WA are:
What are popular job titles related to Remote Customer Success Engineer jobs in Seattle, WA? For Remote Customer Success Engineer jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Engineer jobs in Seattle, WA look for? The top searched job categories for Remote Customer Success Engineer jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Customer Success Engineer jobs? Cities near Seattle, WA with the most Remote Customer Success Engineer job openings:
Remote Customer Success Engineer jobs near you
Infographic showing various Remote Customer Success Engineer job openings in Seattle, WA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $57,321 per year, or $27.6 per hour.

Staff Developer Success Engineer - Seattle

Temporal Technologies

Seattle, WA • On-site, Remote

$170K - $215K/yr

Other

Re-posted 22 days ago

Job description

Summary

Must reside in the Seattle metro area and be available for occasional onsite collaboration and office visits in Bellevue.

The Staff Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.

What You'll Do

Be a keen learner:

  • At Temporal, you'll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You'll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.
  • Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning.

Be a passionate problem solver:

  • If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you'll thrive in this role. As a Staff Developer Success Engineer, you'll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
  • You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale.
  • Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry, we have seasoned engineers and mentors to support you along the way!

Be a great communicator:

  • As a Staff Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.
  • Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio's Network Test).
  • You'll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.
What You'll Bring
  • 9+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
  • Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
  • Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
  • Minimum of one year experience in an internal or external customer-facing role.
  • Passion for helping others regardless of who they are or how they act.
  • Experience working with or as part of remote teams.
  • Strong written and verbal communication skills.
  • Seek to understand first, lead with data, and rely on facts.
Nice to Have
  • Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
  • Experience with security certificate management and implementation.
  • Ability to understand use cases and translate them into Temporal design decisions and architecture best practices.
  • Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.
Compensation
  • The estimated pay range for this role is $170,000 - $215,000 depending on qualifications and location
  • Additionally, this role is eligible to participate in Temporal's equity plan.

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