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Remote Customer Success Director Jobs in Colorado

Demand.com

Marketing Director (Remote)

Denver, CO · Remote

... next customers. We run full-funnel programs across intent, ABM, content syndication, and ... Proven success in driving measurable pipeline and ROI * Experience building marketing functions ...

BreatheSuite Inc

Remote Nurse Practitioner

Denver, CO · On-site +1

Fully Remote Location: United States License Requirements: Colorado, Arizona, or Utah About ... customer success staff provide clinical collaboration, technology support, and direct patient ...

Gusto, Inc.

401(k) Onboarding Advocate

Denver, CO · On-site +1

$23.50 - $26.44/hr

Proven success in metrics-based roles where data accuracy and hitting KPIs are central to customer ... S elf-Directed Execution: Highly self-motivated and capable of working both autonomously and ...

New

Energy Exemplar

Account Director - West

Denver, CO · On-site +1

Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation ... About the Opportunity We're looking for a high-impact Account Director to accelerate new logo ...

Yes Energy

Implementation Specialist

Boulder, CO · On-site +1

Remote - US * Type: Full-time * Reporting to: Senior Director, Professional Services * Travel ... Customer Success * Serve as a trusted advisor throughout the implementation process. * Lead ...

StarRez

Renewals Analyst

Denver, CO · On-site +1

$80K - $90K/yr

You will partner closely with Customer Success Managers, Account Executives, and customers to ... Work Location: Remote, United States * Travel: Less than 5% (The percentage of travel is an ...

Forge Nano

Director, Battery Sales

Thornton, CO · On-site +1

$140K - $210K/yr

Director, Battery Sales Forge Nano Inc . is a fast-growing materials company with a focus on ... Collaborate with various departments, including marketing, operations, and customer success, to ...

Forge Nano

Director, Battery Sales

Thornton, CO · On-site +1

$140K - $210K/yr

Director, Battery Sales Forge Nano Inc . is a fast-growing materials company with a focus on ... Collaborate with various departments, including marketing, operations, and customer success, to ...

McKesson

Senior Manager, Account Management

Longmont, CO · On-site +1

Lead Quarterly Business Reviews (QBRs), executive business reviews, and customer success meetings ... Position may be remote, hybrid, or office-based depending on business requirements. * Must be able ...

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Remote Customer Success Director information

What is a remote customer success director?

A Remote Customer Success Director is a senior professional responsible for overseeing customer success initiatives while working remotely. They lead teams that ensure customers achieve their desired outcomes using a company's products or services. Their responsibilities include developing customer success strategies, managing key client relationships, and driving retention and growth. By working remotely, they utilize digital tools to communicate with both clients and internal teams across various locations.

How does a remote customer success director effectively lead and support a distributed customer success team?

As a Remote Customer Success Director, you'll need to leverage strong communication and leadership skills to manage a geographically dispersed team. This often involves setting clear expectations, utilizing collaboration tools (like Slack, Zoom, or project management software), and establishing regular check-ins to maintain alignment and morale. You'll also be responsible for mentoring team members, aligning customer success strategies with organizational goals, and ensuring that both customers and team members feel supported despite the remote environment. Successful directors foster a culture of accountability and open communication to overcome the unique challenges of remote work.

What are the key skills and qualifications needed to thrive as a remote customer success director, and why are they important?

To thrive as a Remote Customer Success Director, you need a deep understanding of customer relationship management, business strategy, and data-driven decision-making, often backed by a degree in business or a related field and significant experience in customer-facing leadership roles. Proficiency with CRM platforms like Salesforce, customer success tools such as Gainsight, and project management systems is commonly required. Exceptional communication, leadership, and problem-solving skills help build trust with clients and inspire remote teams. These abilities are crucial for driving customer retention, maximizing satisfaction, and ensuring alignment between client goals and company objectives in a virtual environment.

What is the difference between Remote Customer Success Director vs Remote Customer Success Manager?

AspectRemote Customer Success DirectorRemote Customer Success Manager
CredentialsTypically requires 5+ years in customer success, leadership experience, and industry-specific knowledgeUsually requires 2-4 years in customer success or related roles, with relevant certifications
Work EnvironmentStrategic leadership, overseeing teams, and high-level client relationshipsDay-to-day client interactions, onboarding, and account management
Employer & Industry UsageUsed in larger organizations with multiple teams, focusing on strategy and growthCommon in mid-sized companies, focusing on client retention and satisfaction

The Remote Customer Success Director focuses on strategic leadership and team management, while the Remote Customer Success Manager handles direct client interactions and account support. Both roles require customer success experience, but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Success jobs in Colorado?

The most popular types of Remote Customer Success jobs in Colorado are:

What are popular job titles related to Remote Customer Success Director jobs in Colorado?

For Remote Customer Success Director jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Director jobs in Colorado look for?

The top searched job categories for Remote Customer Success Director jobs in Colorado are:

What cities in Colorado are hiring for Remote Customer Success Director jobs?

Cities in Colorado with the most Remote Customer Success Director job openings:

Remote Customer Success Director jobs near you

Marketing Director (Remote)

Demand.com

Denver, CO • Remote

Full-time

Re-posted 10 days ago

Job description

DemandFactor is a data-driven B2B growth and demand-generation company helping brands find, engage, and convert their next customers. We run full-funnel programs across intent, ABM, content syndication, and performance marketing, all tied to measurable pipeline impact.

We're looking for a Marketing Director to build and scale our marketing function. This is a hands-on and strategic role owning brand, demand gen, content, digital, and performance.

What you'll do

  • Own and execute DemandFactor's marketing strategy
  • Lead demand-gen, ABM, and digital performance programs
  • Build a strong brand and high-impact content engine
  • Partner closely with Sales to drive full-funnel results
  • Manage marketing KPIs, analytics, attribution, and budget
  • Build and grow the marketing team

What we're looking for

  • 7–10+ years in B2B marketing (demand gen, performance, growth)
  • Proven success in driving measurable pipeline and ROI
  • Experience building marketing functions from the ground up
  • Strong analytical, strategic, and leadership skills
  • Excellent communication and execution abilities

Why DemandFactor

  • High-impact leadership role
  • Full ownership and autonomy to shape marketing
  • Data-driven, innovative environment
  • Flexible, remote workplace