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Flex Remote Customer Success Jobs in Colorado (NOW HIRING)

Melio

Customer Success Manager

Denver, CO · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

  • PTO

The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ... Hybrid working environment: remote work and working from the office; our office will be set in Kiln ...

Radicle Health

Customer Success Manager

Denver, CO · Remote

$75K - $85K/yr

About the Job:  As a Customer Success Manager at Radicle Health you will be responsible for ... Remote work stipend * Compensation: $75,000 - $85,000 OTE * Location: Remote  Please note that ...

Pushpay

Customer Success Manager, Strategic

Colorado Springs, CO · On-site +1

$20K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role At Pushpay, the Strategic Customer Success Manager plays a key role in building and ... Remote: FL, GA & TN only * 12 paid company holidays * 2 paid Volunteer Time Off days * 15 days PTO ...

Pushpay

Customer Success Manager, Strategic

Colorado Springs, CO · On-site +1

$20K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role At Pushpay, the Strategic Customer Success Manager plays a key role in building and ... Remote: FL, GA & TN only * 12 paid company holidays * 2 paid Volunteer Time Off days * 15 days PTO ...

Tailscale

Customer Account Executive

Denver, CO · On-site +1

Create mutual action/success plans with prospective and existing customers where appropriate to ... A strong desire to join a high-growth software startup in a fully remote role * Has sold developer ...

Tailscale

Customer Account Executive

Denver, CO · On-site +1

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Create mutual action/success plans with prospective and existing customers where appropriate to ... A strong desire to join a high-growth software startup in a fully remote role * Has sold developer ...

EverDriven

Senior Talent Acquisition Partner

Greenwood Village, CO · On-site +1

$120K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Lead full-cycle recruitment efforts across Sales, Marketing, Customer Success, Revenue Operations ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

GIA Legacy Planning

... and flex your entrepreneurial mindset, the opportunity is here. This opportunity is ideal for ... their success. With cleargrowth opportunities and a performance-based model, you're not just ...

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Showing results 1-20

All JobsCustomer Success JobsFlex Remote Customer Success JobsFlex Remote Customer Success Jobs in Colorado

Flex Remote Customer Success information

What is the difference between Flex Remote Customer Success vs Flex Remote Account Manager?

AspectFlex Remote Customer SuccessFlex Remote Account Manager
Primary FocusCustomer retention, onboarding, and successAccount growth, upselling, and relationship management
Required SkillsCommunication, problem-solving, product knowledgeSales, negotiation, client relationship skills
Work EnvironmentCollaborative, customer-centric teamsClient-facing, sales-driven settings
Common CertificationsCustomer service or success certificationsSales or account management certifications

Flex Remote Customer Success and Flex Remote Account Manager roles share similarities in remote work environment and customer interaction. However, Customer Success focuses on ensuring customer satisfaction and retention, while Account Managers emphasize growing accounts through upselling and relationship management. Both roles require strong communication skills, but their primary objectives differ, making each suited to different career interests within the same industry.

What are the most commonly searched types of Remote Customer Success jobs in Colorado?

The most popular types of Remote Customer Success jobs in Colorado are:

Flex Remote Customer Success jobs near you

Customer Success Specialist

Shopventory Inc., DBA Thrive

Denver, CO • On-site, Remote

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

At Thrive Inventory, our mission is simple: help businesses thrive.
We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online businesses to make smarter, data-driven decisions. From purchasing and receiving products to inventory control, forecasting, sales reporting, and business insights, our platform helps customers save time, reduce costs, and grow with confidence.
Our customers span a wide variety of industries, including retail stores, restaurants, breweries, wineries, liquor stores, smoke shops, salons, boutiques, vacation resorts, and many other businesses that rely on accurate inventory and actionable reporting.
About the Role:
Our Customer Success team is dedicated to delivering an exceptional customer experience by helping our customers get the most value from Thrive Inventory. We believe great customer success is about building relationships, solving problems, and empowering businesses to succeed.
As a Customer Success Specialist, you'll serve as a trusted advisor and product expert, guiding customers through onboarding, answering questions, resolving issues, providing product education, and identifying opportunities to help customers maximize the value of their Thrive subscription. You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure they are successful at every stage of their journey.
What You'll Do
  • Deliver exceptional customer support through phone, email, live chat, and virtual meetings.
  • Build strong relationships with customers and become a trusted product expert.
  • Guide customers through onboarding and adoption of Thrive Inventory.
  • Troubleshoot product questions and work with internal teams to resolve customer issues.
  • Educate customers on features, best practices, and workflows to help them achieve their business goals.
  • Proactively identify opportunities to improve customer engagement, adoption, and retention.
  • Monitor customer health and provide strategic recommendations to maximize product value.
  • Advocate for customers by sharing feedback with our Product and Engineering teams.
  • Maintain detailed customer records and follow up to ensure successful issue resolution.
  • Contribute to our Help Center and internal documentation as needed.

Requirements
  • 2+ Years of SaaS B2B experience
  • Excellent written and verbal communication skills.
  • A passion for helping customers succeed.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to learn new software quickly and explain technical concepts in a simple, customer-friendly way.
  • Highly organized with strong attention to detail.
  • Self-motivated and comfortable working independently in a remote environment.
  • Ability to manage multiple priorities while maintaining a positive customer experience.
  • Experience in customer success, customer support, account management, retail, inventory management, or point-of-sale systems is a huge plus.

Bonus points:
- Spanish Speaker
Why Join Thrive Inventory?
  • Fully remote position with a collaborative and supportive team.
  • Opportunity to make a meaningful impact on thousands of growing businesses.
  • Work with an innovative software platform that continues to evolve with customer needs.
  • Competitive compensation.
  • Opportunities for professional growth and development.
  • Be part of a company that genuinely values customer success and employee collaboration.

Benefits
  • Medical Coverage
  • Dental Care
  • Eye Care
  • 401(k) Savings Plan with Discretionary Match
  • Fifteen (15) Paid Days Off First Year of Service
  • Twenty (20) Paid Days Off after 1 Year Anniversary
  • Nine (9) Paid Holidays
  • Recruitment Referral Bonus
  • Stock Options
  • Fully remote
  • Company provided computer & equipment

Compensation Range: $50,000-$65,000 DOE

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