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Remote Customer Success Assistant Jobs in Romeoville, IL

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...

Trivium

Customer Success Manager

Chicago, IL · On-site +1

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location ... Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ...

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location ... Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ...

Melio

Customer Success Manager

Chicago, IL · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

ECP

Customer Success Manager

Chicago, IL · Remote

Our team is based in Milwaukee, but we are open to this position being fully remote. * Drive Customer Value: Schedule success check-ins and outreach campaigns to ensure customers fully leverage key ...

QAD, Inc.

Customer Success Manager

Chicago, IL · Remote

Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship Customer Success Manager role at QAD is to drive customer retention and growth via adoption, support and ...

QAD, Inc.

Customer Success Manager

Chicago, IL · On-site +1

$85K - $110K/yr

Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship Customer Success Manager role at QAD is to drive customer retention and growth via adoption, support and ...

Canals

Customer Success Manager

Chicago, IL · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... We're remote-first, flexible, and distributed across North and South America, bringing together ...

SPINS

Senior Customer Success Manager

Chicago, IL · On-site +1

$110K - $120K/yr

Senior Customer Success Manager For over 20 years, SPINS has been a leader in recognizing the ... Please note that candidates outside the Chicago, IL area are eligible for remote based employment.

SPINS

Senior Customer Success Manager

Chicago, IL · On-site +1

$110K - $120K/yr

Senior Customer Success Manager For over 20 years, SPINS has been a leader in recognizing the ... Please note that candidates outside the Chicago, IL area are eligible for remote based employment.

Daybreak Health

Customer Success Manager

Chicago, IL · Remote

$85K - $95K/yr

Customer Success Manager Daybreak Health | 100% Remote | Full-time About the role You'll own a portfolio of 50+ school districts and make sure they launch fast, run smoothly, and keep referring ...

Workiva

Spring 2027 Intern - Customer Success

Joliet, IL · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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Remote Customer Success Assistant information

See Romeoville, IL salary details

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How much do remote customer success assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote customer success assistant in Romeoville, IL is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Remote Customer Success Assistant jobs in Romeoville, IL?

For Remote Customer Success Assistant jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Romeoville, IL look for?

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Remote Customer Success Assistant jobs near you

Remote Customer Success Specialist

Chicago, IL • On-site, Remote

Burjline Builders
See more jobs at Burjline Buildersexternal

$25 - $35/hr

Full-time

Posted 21 days ago

Job description

Job Title: Remote Customer Success Specialist
Company: TauRx Therapeutics
Location: Remote (United States)
Employment Type: Full-time and Part-time positions available
Salary: $25 - $35 USD per hour
Job Overview
TauRx Therapeutics is seeking a dedicated and empathetic Customer Success Specialist to join our pioneering team. This is a unique opportunity to contribute to a mission-driven organisation at the forefront of Alzheimer's research. As a leader in the field, TauRx is committed to discovering, developing, and commercialising innovative treatments for neurodegenerative disorders. The Customer Success Specialist will play a crucial role in supporting our key stakeholders, ensuring they have a positive and seamless experience with our programmes and platforms. You will be the voice of TauRx, building strong relationships and providing exceptional support to our partners in the fight against degenerative brain disorders.
Responsibilities
• Serve as the primary point of contact for our valued stakeholders, including clinical research sites and partners.
• Proactively manage and nurture relationships to ensure long-term success and satisfaction.
• Guide and support stakeholders through onboarding processes for our systems and programmes.
• Address enquiries and resolve issues with professionalism, empathy, and efficiency.
• Gather and analyse stakeholder feedback to provide insights for internal teams and contribute to service improvements.
• Maintain accurate and detailed records of all communications and activities within our CRM system.
• Collaborate closely with internal departments, such as clinical operations and research, to ensure a cohesive and supportive stakeholder journey.
• Assist in the development of support materials, including guides and frequently asked questions.
Qualifications
The ideal candidate will possess a strong commitment to providing outstanding service and the ability to thrive in a remote work environment.
Essential Qualifications:
• Proven experience in a customer success, client services, account management, or a related role.
• Exceptional interpersonal and communication skills, both written and verbal.
• Strong problem-solving skills with a high degree of empathy and patience.
• Excellent organisational and time management abilities, with a keen eye for detail.
• The ability to work autonomously and manage a diverse workload effectively.
• Proficiency in using CRM software and the Microsoft Office Suite.
Desirable Qualifications:
• A background in the healthcare, life sciences, or pharmaceutical industry is highly advantageous.
• Previous experience supporting clinical trials or patient engagement programmes.
• A bachelor's degree in a relevant discipline, such as Life Sciences, Business, or Communications.
Locations Chicago

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