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Remote Customer Success Assistant Jobs in Georgia

McQuade Organization

... Enrollments: Assist clients in filling out applications and finalizing their benefits during ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

McQuade Organization

... Enrollments: Assist clients in filling out applications and finalizing their benefits during ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

McQuade Organization

... Enrollments: Assist clients in filling out applications and finalizing their benefits during ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

McQuade Organization

... Enrollments: Assist clients in filling out applications and finalizing their benefits during ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

McQuade Organization

... Enrollments: Assist clients in filling out applications and finalizing their benefits during ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

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All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Georgia

Remote Customer Success Assistant information

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Georgia? The most popular types of Remote Customer Success jobs in Georgia are:
What are popular job titles related to Remote Customer Success Assistant jobs in Georgia? For Remote Customer Success Assistant jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Assistant jobs in Georgia look for? The top searched job categories for Remote Customer Success Assistant jobs in Georgia are:
What cities in Georgia are hiring for Remote Customer Success Assistant jobs? Cities in Georgia with the most Remote Customer Success Assistant job openings:
Remote Customer Success Assistant jobs near you
Infographic showing various Remote Customer Success Assistant job openings in Georgia as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Call Center Remote Customer Service Representative

VIMO INC.

Atlanta, GA • Remote

$17 - $18.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older 

  • Complete Background check and drug test within 3 days 

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period 

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with mobile internet service providers and/or satellites. 

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders 

(For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities

  • Inbound/Outbound Calls

  • Deliver the highest level of customer service experience consistently

  • Manage customer accounts and provide technical support

  • Application Data Entry

  • Online chat inquiries as assigned

  • Interpret and follow defined procedures and policies

  • Creative problem-solving skills

  • Flexibility and adaptability to changing projects and updates

  • Time and task management (multitasking and task prioritization)

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams

  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills

  • High level of comfort learning new technology

  • High level of professionalism

  • Excellent verbal and written communication skills

  • Comfortable working from home

  • Self-motivated and success-driven

What We Offer

  • Paid Training

  • Full-Time, Seasonal role

  • Performance and attendance-based incentives, in addition to the base pay

  • The convenience of working from home

  • Collaborative and supportive team environment

  • 401K Match

  • Individual Coverage HRA (ICHRA)

  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act

  • Previous experience in a Call Center

  • Familiarity with CRM systems and practices

  • Spanish Bilingual, a plus

Apply