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Remote Customer Service Volunteer Jobs in Georgia

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Athens, GA · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Agent

Columbus, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Valdosta, GA · Remote

$12.75 - $17/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Griffin, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Dalton, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Dallas, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Covington, GA · Remote

$13.25 - $17.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Carrollton, GA · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Lithonia, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Remote Customer Service Volunteer information

What is a remote customer service volunteer?

Remote Customer Service Volunteers are individuals who provide support and assistance to customers or clients on behalf of an organization, all from a remote location such as their home. They typically communicate via phone, email, or chat to answer questions, resolve issues, and provide information. These volunteer roles are crucial for nonprofits or organizations looking to offer excellent service while reducing overhead costs. Volunteers gain valuable experience, improve their communication skills, and make a positive impact without needing to be physically present. Flexibility and strong interpersonal skills are important for this role.

What are the key skills and qualifications needed to thrive as a remote customer service volunteer?

To thrive as a Remote Customer Service Volunteer, you need strong communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with online communication platforms, help desk software, and ticketing systems is typically required. Outstanding volunteers demonstrate empathy, patience, and adaptability in handling diverse customer inquiries remotely. These skills are crucial for delivering effective, supportive service and maintaining positive relationships in a virtual environment.

What are some common challenges faced by remote customer service volunteers, and how can they be addressed?

Remote customer service volunteers often face challenges such as managing communication across multiple digital channels, staying motivated without in-person supervision, and handling difficult customer interactions from a distance. These can be addressed by establishing a structured daily routine, actively participating in team meetings to stay connected, and utilizing available training resources to improve conflict resolution skills. Volunteers are encouraged to seek regular feedback and maintain open communication with their team leads to ensure they feel supported and engaged.

What is the difference between Remote Customer Service Volunteer vs Remote Customer Support Specialist?

AspectRemote Customer Service VolunteerRemote Customer Support Specialist
CredentialsTypically none or minimal; volunteer roleUsually requires relevant experience or certifications
Work EnvironmentNon-profit or charitable organizations, flexible hoursCorporate or company customer support teams, structured shifts
Employer & IndustryNon-profit, charity, community servicesRetail, tech, finance, and other industries
Search & Comparison IntentVolunteering opportunities, unpaid rolesPaid roles, career advancement

The main difference is that a Remote Customer Service Volunteer typically offers support on a voluntary basis for non-profit organizations, often with minimal credentials required. In contrast, a Remote Customer Support Specialist is usually a paid position within a company, requiring relevant experience or certifications. Both roles involve assisting customers remotely, but they differ in purpose, compensation, and work environment.

What are popular job titles related to Remote Customer Service Volunteer jobs in Georgia?

For Remote Customer Service Volunteer jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Remote Customer Service Volunteer jobs?

Cities in Georgia with the most Remote Customer Service Volunteer job openings:

Remote Customer Service Representative

TEKsystems

Atlanta, GA • Remote

$17/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Remote Customer Service Representative

$17/hr | Fully Remote | 6-Month Contract

We're hiring Remote Customer Service Representatives to support customers during the healthcare open enrollment season. This is a great opportunity for individuals with customer service, call center, retail, hospitality, or food service experience who enjoy helping people and solving problems.

Responsibilities
  • Answer inbound customer calls and online chat inquiries
  • Assist customers with account creation and password resets
  • Help customers upload documents and navigate online systems
  • Provide information regarding healthcare coverage and enrollment options
  • Troubleshoot customer issues and provide solutions
  • Accurately document customer interactions and update account information
  • Follow established policies, procedures, and compliance requirements
Qualifications
  • Previous customer service experience required
  • Call center experience preferred
  • Strong computer and navigation skills
  • Comfortable working in multiple systems simultaneously
  • Excellent communication and problem-solving abilities
  • Ability to work independently in a remote environment
  • Spanish bilingual candidates are encouraged to apply
Schedule
  • Must have open availability between 7:45 AM and 10:00 PM based on your local time zone
  • Training schedule: Monday-Friday, 9:00 AM-5:30 PM EST
What We Offer
  • 100% remote work opportunity
  • Competitive pay at $17/hr
  • Additional pay available for bilingual Spanish speakers
  • Benefits available, including medical, dental, vision, and 401(k)
  • Potential for long-term career opportunities
  • Paid holidays through the client
Requirements
  • Quiet, professional home workspace
  • Reliable high-speed internet connection
  • Ability to pass a background check and drug screening

If you're passionate about helping customers and are looking for a remote opportunity with growth potential, we'd love to hear from you!

Job Type & Location

This is a Contract position based out of Atlanta, GA.

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US