ZipRecruiter

Log In

2

Remote Customer Success Assistant Jobs in Colorado

Grip

Project Manager, US

Denver, CO · On-site +1

Remote, United States; applicants must be based in Florida, Colorado, Georgia, or Tennessee ... Coordinate cross-functionally with Customer Success, Solutions/Integrations, Product, Support ...

ArcSite

SMB Account Manager

Denver, CO · Remote

We're a remote-first team with a strong sense of community, driven by growth, collaboration, and ... Partner closely with Product, Marketing, Sales, and Customer Success to share insights and ...

Revenue Enterprises

Client Account Manager

Aurora, CO · On-site +1

$75K - $95K/yr

Full-Time | Remote | Approximately 50% Travel Revenue Enterprises is seeking a Client Account ... customer success, project coordination, healthcare administration, or a similar client-facing role.

ECP

Senior Customer Support Representative (Remote)

Denver, CO · Remote

$19.75 - $27.25/hr

Validate suspected bugs by confirming reproducibility and impact * Assist Engineering by providing ... Success in This Role * Demonstrate strong ownership of technical investigations and escalation ...

TEKsystems

Client Support/Account Management

Denver, CO · Remote

$26/hr

Customer Success * Account Management * Banking Operations * Financial Services * Revenue Cycle ... remote position. Application Deadline This position is anticipated to close on Aug 18, 2026. About ...

Axon

Senior Sales Engineer, Enterprise Air

Denver, CO · Remote

$107K - $147K/yr

Remote- travel up to 50% of time Reports to : Sr. Director, Sales Engineering Profile of Success Strategic Customer Leadership: * Strategic, customer-facing technical leader with 8+ years of ...

bidadoo

District Sales Manager - Colorado

Denver, CO · On-site +1

... customer success. * Develop the sales and operating plans and establish plans for maintaining the ... A minimum of 6 years of proven sales leadership experience, including managing remote outside/field ...

Trimble

Premier Support Engineer

Westminster, CO · On-site +1

Essential Skills & Experience * 5+ years of experience in technical support or customer success ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

previous page

Showing results 41-60

All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Colorado

Remote Customer Success Assistant information

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Colorado?

The most popular types of Remote Customer Success jobs in Colorado are:

What are popular job titles related to Remote Customer Success Assistant jobs in Colorado?

For Remote Customer Success Assistant jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Colorado look for?

The top searched job categories for Remote Customer Success Assistant jobs in Colorado are:

What cities in Colorado are hiring for Remote Customer Success Assistant jobs?

Cities in Colorado with the most Remote Customer Success Assistant job openings:

Remote Customer Success Assistant jobs near you
Infographic showing various Remote Customer Success Assistant job openings in Colorado as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution.

Project Manager, US

Grip

Denver, CO • On-site, Remote

Full-time

Posted 10 days ago

Job description

Location: Remote, United States; applicants must be based in Florida, Colorado, Georgia, or Tennessee.
Travel requirement: Significant travel is an essential requirement of this role. You must be available to travel onsite to client events multiple times per quarter, throughout North America, and internationally as business and client needs require.
Who are we?
At Grip, we're on a mission to connect people, ideas and opportunities. Our leading AI-powered Event Engagement Platform for trade shows, conferences and hosted buyer events enables our clients to create Virtual, Hybrid, and Live experiences in a single platform.
We work with many of the biggest event organisers in the world and operate globally across multiple regions and event formats. Grip's growth means we now need even clearer ownership between pre-sale commercial leadership and post-sale delivery and customer success.
About the role
As a Project Manager, you will own the successful post-sale implementation and delivery of Grip for a portfolio of event-organiser clients. You will translate the sold solution into a clear delivery plan, lead clients through platform setup and readiness, coordinate internal specialists, and ensure each event is delivered on time, within agreed scope, and to a high standard.
You will be the central operational lead from project kickoff through event completion and handover. This includes guiding clients on platform configuration and best practices, managing risks and dependencies, maintaining delivery discipline, and ensuring that all teams involved are aligned on what is required for event success.
This is a highly client-facing role for someone who combines strong project management discipline with practical experience in event technology, events, hospitality, or another fast-paced client-delivery environment. You will be expected to attend client events onsite regularly, represent Grip professionally, and confidently manage the realities of live event delivery.
Core responsibilities
  • Own the end-to-end delivery lifecycle for assigned client events, from post-sale handover and kickoff through go-live, onsite delivery where required, and post-event closeout.
  • Build and maintain clear project plans, milestones, owners, dependencies, risks, timelines, and client-facing status communications.
  • Act as the primary operational point of contact for clients during implementation, ensuring they understand requirements, responsibilities, deadlines, and best-practice use of the Grip platform.
  • Implement and advise clients on platform configuration, event setup, data readiness, attendee engagement, matchmaking, content, and activation strategies that support their event objectives.
  • Lead regular client project meetings, document decisions and actions, manage follow-up, and communicate progress clearly to both clients and internal stakeholders.
  • Manage scope against the Statement of Work, identify scope creep early, and partner with Commercial and Customer Success teams to document and manage change requests where needed.
  • Coordinate cross-functionally with Customer Success, Solutions/Integrations, Product, Support, Engineering, Sales, and Finance to deliver successful events.
  • Partner with technical and integration teams to ensure event data, imports, integrations, testing, and platform configuration are completed accurately and on schedule.
  • Lead project risk management, escalate issues promptly, and drive practical resolution across client and internal teams.
  • Conduct quality checks and readiness reviews before launch, ensuring the event experience meets client expectations and Grip delivery standards.
  • Track project time, delivery effort, and key project metrics to help maintain operational efficiency and identify risks to delivery margin.
  • Capture learnings from each project and contribute to improved delivery processes, templates, standards, and scalable ways of working.

What we're looking for
  • 5+ years of experience in project management, implementation, event operations, customer delivery, client services.
  • Desired experience implementing or supporting event technology, SaaS platforms, registration systems, event apps, networking solutions, or related digital-event products is strongly preferred.
  • Demonstrated ability to manage multiple client projects simultaneously in a deadline-driven environment.
  • Strong client-facing communication skills, including the confidence to lead meetings, challenge unclear requirements, set expectations, and handle difficult conversations constructively.
  • Comfortable working with event data, registration platform configuration, native integrations, imports, testing, and technical teams; experience with ETL processes, APIs, CRM systems, or third-party integrations is a strong advantage.

Apply