Remote Customer Service Jobs in Springfield, OH (NOW HIRING)

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Electrical Factory Inspector (Remote/Travel) responsibilities include, but are not limited to, the following:

• Support department objectives and company goals
• Be a team player
• Sustain a positive, enthusiastic and professional attitude at all times
• Accommodate requests with a smile and "let me see what I can do" attitude
• Adhere to manager directives
• Maintain a professional appearance and demeanor
• Arrive on time, properly dressed and prepared to work
• Perform all duties in a timely, accurate, honest and professional manner
• Communicate with customers professionally and in accordance with customer service standards
• Be respectful to others

Primary Tasks/Responsibilities:

1. Surveillance inspections of factories to assure products remain in compliance with conditions of granted certification.
2. Other duties assigned by management.

Basic Minimum Education Qualifications:

• Two-year college degree or four-year college degree required

Basic Minimum Qualifications:

• Knowledge of electronics
• Certification in Electronics, ideal but not required 
• Willing to travel - This position requires 90% - 100% travel
• Able to rent a car 
• Willing to work overtime and remote
• Cannot be on any no fly list
• Clean driver record
• Authorization to work in the United States indefinitely without restriction or sponsorship.

The Ideal Candidates Possesses the Following:

• Ability to maintain confidentially
• Needs to be receptive to and accepting guidance from others
• Ability to deal with difficult people and problems
• Able to work well in a team environment
• Able to work in a diverse group of people
• Attention to detail
• Ability to multi-task and prioritize assignments
• Professional appearance

Physical Qualifications:

• Able to sit or stand for long periods of time
• Able to lift up to 30 pounds

Position is full-time travel & hybrid, working Monday - Friday 8:00 am to 5:00 pm, with overtime as needed. 

• Compensation: $50,000 - $70,000
• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.