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Freelance Remote Health Insurance Customer Service Jobs in Springfield, OH

IQVIA

Freelance Independent Rater

London, OH · Remote

$62K - $156K/yr

... Remote Flexible Working Hours Freelance Contract What We're Looking For Professionals with ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Freelance Independent Rater

London, OH · Remote

$62K - $156K/yr

... Remote Flexible Working Hours Freelance Contract What We're Looking For Professionals with ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Liveops

Remote Customer Service Agent

Springfield, OH · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Dayton, OH · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Dayton, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Empire State Careers

Remote Insurance Agent

Dayton, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Springfield, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Insurance Agent

Dayton, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Freelance Remote Health Insurance Customer Service information

See Springfield, OH salary details

$8

$20

$62

How much do freelance remote health insurance customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for freelance remote health insurance customer service in Springfield, OH is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $16.88 per hour, depending on experience, location, and employer.

What is a freelance remote health insurance customer service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.

What are the key skills and qualifications needed to thrive as a freelance remote health insurance customer service representative?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Springfield, OH?

For Freelance Remote Health Insurance Customer Service jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Springfield, OH look for?

The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Freelance Remote Health Insurance Customer Service jobs?

Cities near Springfield, OH with the most Freelance Remote Health Insurance Customer Service job openings:

Freelance Remote Health Insurance Customer Service jobs near you
Infographic showing various Freelance Remote Health Insurance Customer Service job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,031 per year, or $20.7 per hour.

Freelance Independent Rater

London, OH • Remote

IQVIA
Health Care and Social Assistance • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

63rd of 226 rated it services

People enjoy working here

Good employer

Paid breaks

Learn more about IQVIAexternal

$62K - $156K/yr

Part-time

Posted 17 days ago

Job description

Are you an experienced mental health professional with clinical trial experience and expertise in psychiatric assessments?

We are expanding our global network ofCentral Independent Raters (CIRs)to support a depression study.

100% Remote

Flexible Working Hours

Freelance Contract

What We're Looking For

Professionals with experience administering, scoring, reviewing, or overseeing the following assessments: MINI and MADRS

Ideal Background

  • Master's degree in Psychology, Psychiatry or a related field
  • min of 2-3 years of clinical experience following graduation
  • min of 2-3 years of experience working in clinical trials
  • Strong interviewing and assessment skills
  • Fluent English, any additional language is a plus

Join a global team helping to advance innovative treatments while enjoying the flexibility of remote, project-based work.

#LI-DNP #LI-Remote #LI-HCPN

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $62,700.00 - $156,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA logo

About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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What IQVIA employees say

Pay

Benefits

Hours and flexibility

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