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Remote Customer Service Jobs in Maple Ridge, BC (NOW HIRING)

Percona

General Manager, MariaDB (Remote)

Vancouver, BC · Remote

Together, you'll deliver customer success through 24/7 support, managed services, and professional ... Percona is proud to be a remote-only and globally dispersed workforce - we have colleagues in more ...

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All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Maple Ridge, BC

Remote Customer Service information

See Maple Ridge, BC salary details

$8

$17

$32

How much do remote customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote customer service in Maple Ridge, BC is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.82 and $18.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service representative, and why are they important?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service job?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Maple Ridge, BC? The most popular types of Customer Service jobs in Maple Ridge, BC are:
What are popular job titles related to Remote Customer Service jobs in Maple Ridge, BC? For Remote Customer Service jobs in Maple Ridge, BC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service jobs in Maple Ridge, BC look for? The top searched job categories for Remote Customer Service jobs in Maple Ridge, BC are:
What cities near Maple Ridge, BC are hiring for Remote Customer Service jobs? Cities near Maple Ridge, BC with the most Remote Customer Service job openings:
Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Maple Ridge, BC as of June 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,120 per year, or $17.4 per hour.
Outbound Sales Associate (Remote - Canada Only)

Outbound Sales Associate (Remote - Canada Only)

SP Data Digital

Vancouver, BC • Remote

CA$17.05/hr

Full-time

Posted 15 days ago

Job description

About the Role

We are looking for motivated and results-driven Outbound Sales Associates to join our team. In this role, you will connect with past and existing customers to offer tailored service upgrades and additional products, helping enhance their overall experience.

This is a fully remote position within Canada, with all necessary equipment provided to support your success.

Learn more about SP Data Digital at https://www.spdatallc.com/about
Questions about your application? Email recruiting@spdatallc.com

Key Responsibilities
  • Make outbound calls to past and current customers
  • Offering add-ons and service upgrades that match customer needs
  • Promote Internet, Home Phone, TV, and Programming packages
  • Build rapport and deliver an excellent customer experience
  • Stay informed on current products, services, and promotions
  • Meet or exceed sales targets and performance metrics
Qualifications
  • Minimum 6+ months of sales experience
  • Previous call center experience (outbound sales strongly preferred)
  • Comfort working with scripts and structured sales flows
  • Strong people skills with the ability to build trust fast
  • A competitive drive and desire to exceed bonus goals
  • Ability to handle objections and close sales effectively
  • Reliable internet connection and ability to work remotely
  • The ability to connect your equipment directly to your modem via ethernet (Wi‑Fi isn’t supported)
  • Must reside in and legally be able to work in Canada
What We Offer
  • Competitive hourly rate of $17.05/hour CAD (or provincial minimum wage if higher) + uncapped bonuses
  • Full‑time hours with a consistent schedule
  • Fully remote role—work comfortably from (most) Canadian provinces
  • Company-provided equipment (desktop, webcam, headset)
  • Comprehensive benefits package (health, vision, dental—we’ve got you!)
  • Paid online training delivered in a live virtual classroom
  • Real opportunities for growth—we promote from within
  • Referral program to earn even more
Diversity Matters

SP Data Digital is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, supportive environment for all team members.

We use artificial intelligence or automated tools to process Personal Data or make decisions, some of Our clients may choose to use third-party tools as part of their own decision-making processes. These tools may involve automated processing of Your Personal Data, such as for screening or scoring job applications.

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