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Remote Customer Service Jobs in Utah (NOW HIRING)

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

AppleOne

French Bilingual CSR/Data Entry

Ogden, UT · Remote

$50K/yr

Job Summary We are seeking a French Bilingual CSR/Data Entry professional for a temp-to-hire remote opportunity supporting customers in a structured insurance contact center environment. This French ...

New

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... Strong communication and customer service skills * Excellent organizational and multitasking ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...

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Remote Customer Service information

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How much do remote customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer service in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Utah? The most popular types of Customer Service jobs in Utah are:
What job categories do people searching Remote Customer Service jobs in Utah look for? The top searched job categories for Remote Customer Service jobs in Utah are:
What cities in Utah are hiring for Remote Customer Service jobs? Cities in Utah with the most Remote Customer Service job openings:
Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Utah as of August 2026, with employment types broken down into 82% Full Time, 10% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Mental Health Customer Service Representative (Remote)

Myriad Genetics

Salt Lake City, UT • On-site, Remote

$42K/yr

Full-time

Re-posted 21 days ago

Myriad Genetics rating

8.0

Company rating: 8.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

47th of 120 rated laboratories

Job description


Overview
The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers.
Responsibility
Responsible for coordinating testing services for patients by:
  1. Reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing.
  2. Working with healthcare providers to complete the required documentation and sample submission.
  3. Confirming insurance eligibility and benefit levels.
  4. Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time.
  5. Employee will be on the phone approximately 60-80% of the time.
  6. Independently manage assigned work and meet production and quality metrics.
  7. Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes.
  8. Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers.
  9. Participate in the Quality Assurance plan.
  10. Comply with applicable CLIA and HIPAA regulations.

Qualifications
  1. High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor's degree.
  2. Fluent in Spanish is preferred/encouraged.
  3. Excellent interpersonal and communication skills.
  4. Preference given to higher net typing speed applicants.
  5. Excellent listening, transcribing, and self-review skills.
  6. PC experience, including familiarity with Excel, Word, Internet, and e-mail.
  7. Able to manage several tasks simultaneously, often under pressure.
  8. Excellent organizational and task management skills and professional judgment.
  9. Enjoys problem solving and identifying patterns.
  10. Hardworking individual who loves working on a team and supporting others.

Physical Requirements
Lifting Requirements -sedentary work or exerting up to 10 pounds of force occasionally. Physical Requirements -stationary positioning, moving, operating, ascending/descending, communicating, observing, pushing or pulling, and reaching. Use of equipment and tools necessary to perform essential job functions.
#LI-LB1
About Us
Ready to transform the future of patient care through the power of genetics?
For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women's health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.
What inspires us - and you - is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you're ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn.
We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com.
Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."
About the Team
Myriad offers the GeneSight® Psychotropic test, which analyzes clinically important genetic variations in a patient's DNA. Results can inform healthcare providers about how patients may break down or respond to certain medications commonly prescribed to treat depression, anxiety, ADHD, and other psychiatric conditions.

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