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Remote Customer Service Team Lead Jobs in Bothell, WA

FrontStream

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Customer Success Manager (REMOTE)

Seattle, WA · Remote

$65K - $75K/yr

... Lead strategic onboarding tied to each client's event calendar and fundraising goals. · Build ... services including training, site builds, and event design consultation, always tied back to client ...

Promoted2

Remote Insurance Agent

Seattle, WA · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or ... Leadership advancement and team-building opportunities * No lead costs plus No cold calling How to ...

HMG Careers

Remote Sales and Service Advisor

Bremerton, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Everett, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Seattle, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Duvall, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Issaquah, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Lynnwood, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Sultan, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Bothell, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Edmonds, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Renton, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Woodway, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Kingston, WA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Team Lead JobsRemote Customer Service Team Lead JobsRemote Customer Service Team Lead Jobs in Bothell, WA

Remote Customer Service Team Lead information

See Bothell, WA salary details

$10

$24

$46

How much do remote customer service team lead jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer service team lead in Bothell, WA is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $26.35 per hour, depending on experience, location, and employer.

How does a remote customer service team lead effectively manage and support a distributed team?

As a Remote Customer Service Team Lead, you will leverage digital communication tools to oversee team performance, provide coaching, and foster collaboration among geographically dispersed agents. Frequent video meetings, clear documentation, and real-time messaging platforms are essential for maintaining team cohesion and ensuring everyone is aligned with company goals. You'll also monitor key performance metrics, handle escalations, and create an inclusive environment where team members feel supported despite the lack of face-to-face interaction. This role requires strong organizational skills and the ability to adapt leadership techniques to a virtual setting.

What is a remote customer service team lead?

A Remote Customer Service Team Lead is a professional responsible for managing and guiding a team of customer service representatives who work from various locations, typically outside a central office. This role involves monitoring team performance, providing training and support, resolving complex customer issues, and ensuring quality service standards are maintained. The Team Lead also acts as a liaison between the team and upper management, helping to implement company policies and improve customer satisfaction. Strong communication, leadership, and problem-solving skills are essential for success in this position.

What is the difference between Remote Customer Service Team Lead vs Remote Customer Service Representative?

AspectRemote Customer Service Team Lead
CredentialsExperience in customer service, leadership skills, possibly supervisory certifications
Work EnvironmentLeads a team, manages workflows, provides training and support
Employer UsageUsed by companies to denote a supervisory role overseeing customer service reps
Search IntentPeople looking for leadership roles in customer service, team management positions

The Remote Customer Service Team Lead typically has leadership responsibilities, overseeing a team of customer service representatives, providing guidance, and managing workflows. In contrast, a Remote Customer Service Representative primarily handles customer inquiries without supervisory duties. Both roles require strong communication skills and customer service experience, but the team lead position emphasizes leadership and management skills.

What are the key skills and qualifications needed to thrive as a remote customer service team lead, and why are they important?

To thrive as a Remote Customer Service Team Lead, you need strong leadership, problem-solving abilities, and experience in customer service management, often supported by a relevant degree or prior supervisory experience. Familiarity with CRM platforms, ticketing systems, and communication tools like Slack or Zoom is typically required. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies ensure efficient team coordination, high-quality customer support, and the achievement of service goals in a virtual environment.
What are popular job titles related to Remote Customer Service Team Lead jobs in Bothell, WA? For Remote Customer Service Team Lead jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Team Lead jobs in Bothell, WA look for? The top searched job categories for Remote Customer Service Team Lead jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Customer Service Team Lead jobs? Cities near Bothell, WA with the most Remote Customer Service Team Lead job openings:
Remote Customer Service Team Lead jobs near you
Infographic showing various Remote Customer Service Team Lead job openings in Bothell, WA as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% Remote job distribution, with an average salary of $50,342 per year, or $24.2 per hour.

Travel Services Coordinator (Remote)

HB Travels

Seattle, WA • Remote

Full-time

Re-posted 11 days ago

Job description

Job Type: Full-Time | Remote | Flexible Schedule

About the Role

We're looking for a customer-focused Travel Services Coordinator to join our growing remote team.

In this role, you'll assist clients with travel reservations, itinerary planning, and travel coordination while providing exceptional customer service throughout the booking process. You'll help ensure every client has a smooth and enjoyable experience from the initial inquiry through the completion of their trip.

Whether you're beginning a career in travel or bringing experience from customer service, hospitality, or administration, we provide comprehensive training to help you succeed.

What You'll Do
  • Assist clients with booking hotels, cruises, resorts, vacation packages, tours, and other travel services
  • Coordinate reservations, confirmations, cancellations, and itinerary updates
  • Research destinations, travel options, accommodations, and transportation based on client preferences
  • Respond to client inquiries by phone, email, and online communication platforms
  • Maintain accurate customer records and booking information
  • Communicate travel details clearly and professionally
  • Provide exceptional customer support before, during, and after travel
  • Build lasting relationships through outstanding service
Qualifications

We're looking for candidates who have:

  • Excellent communication and interpersonal skills
  • Strong organizational and time-management abilities
  • A customer-first attitude
  • Attention to detail and problem-solving skills
  • Basic computer proficiency and the ability to learn new systems
  • Ability to work independently in a remote environment

Experience in customer service, hospitality, retail, administrative support, scheduling, travel, or reservations is preferred but not required.

What We Offer
  • 100% Remote Position
  • Flexible Scheduling Options
  • Comprehensive Training Program
  • Ongoing Coaching and Mentorship
  • Professional Development Opportunities
  • Supportive Team Environment
  • Career Growth Opportunities
  • Performance-Based Compensation
  • Access to Travel Industry Resources and Benefits
Why Join Our Team?

We believe exceptional travel experiences begin with exceptional service. Our team is dedicated to helping clients plan unforgettable vacations while creating a supportive environment where team members can grow professionally and develop rewarding careers.

If you're passionate about helping others and are looking for a flexible remote opportunity with room to grow, we'd love to hear from you.

Work Location

Remote — applicants must reside in approved hiring regions.

Apply Today

Ready to help clients create unforgettable travel experiences?

Submit your application today and take the next step toward joining our growing remote team.

Apply