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Remote Customer Service Representative Jobs in Remote, OR

Sapiens

Strategic Account Director

OR · On-site +1

Remote The Strategic Account Director is a senior, quota-carrying sales role responsible for ... Represent the voice of the customer internally to influence roadmap priorities, packaging, and go ...

EM Key Solutions Inc

Program Manager- VA HC IdM

OR · On-site +1

Remote within the US EMKS is seeking a Project Manager to support the Department of Veterans ... Representing EMKS in customer engagements, industry events, and strategic planning discussions to ...

Under Armour

Lead, Product Manager - Platform Services

OR · On-site +1

$125K - $165K/yr

This role translates business and customer needs into scalable services, drives cross-team ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

Represent SUITX at industry events, trade shows, and customer engagements. * Collaborate cross ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

Atos

Head of AI

OR · On-site +1

Geography: United States and Canada (remote/hybrid depending on location) * Travel: Up to 25-40 ... Find out more on our CSR commitment. Choose your future. Choose Atos.

Atos

Head of AI

OR · On-site +1

Geography: United States and Canada (remote/hybrid depending on location) * Travel: Up to 25-40 ... Find out more on our CSR commitment. Choose your future. Choose Atos.

Ottobock

Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

Represent SUITX at industry events, trade shows, and customer engagements. * Collaborate cross ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

Apex Tool Group, LLC

Area Sales Manager

OR · Remote

$88K - $144K/yr

Increase sales and improve customer service to existing account base, while prospecting new ... Travel 30-50% plus overnights #LI-Remote This position's anticipated annual salary range is $88,000 ...

Franke

Account Director - Foodservice Channel

OR · On-site +1

Please note that this is a remote opportunity and candidates may be based in any of the 49 ... Represent the organization at customer meetings, industry events, and trade show. Requirements

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Remote, OR

Remote Customer Service Representative information

See Remote, OR salary details

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How much do remote customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer service representative in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.
What are the most commonly searched types of Customer Service Representative jobs in Remote, OR? The most popular types of Customer Service Representative jobs in Remote, OR are:
What are popular job titles related to Remote Customer Service Representative jobs in Remote, OR? For Remote Customer Service Representative jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative jobs in Remote, OR look for? The top searched job categories for Remote Customer Service Representative jobs in Remote, OR are:
What cities near Remote, OR are hiring for Remote Customer Service Representative jobs? Cities near Remote, OR with the most Remote Customer Service Representative job openings:
Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Remote, OR as of August 2026, with employment types broken down into 79% Full Time, 7% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,059 per year, or $18.8 per hour.

Visual Communications Specialist (PowerPoint SME)

EM Key Solutions Inc

OR • On-site, Remote

$50K - $66K/yr

Full-time

Posted 20 days ago

Job description

Visual Communications Specialist (PowerPoint SME)
Remote, USA
EMKS is seeking a Visual Communications Specialist to support the Department of Veterans Affairs (VA) Office of Information Technology (OIT) Independent Enterprise Testing Support Services (IETSS) contract. This position will be part of the Test Management and Operations (TMO) Testing Process Quality Improvement (TPQI) Support team, which consists of Measurement and Metrics (MM), quality process management and process improvement, lessons learned, Change Management, Knowledge Management, internal Quality Audit Program, Root Cause Analysis (RCA) process, and Corrective and Preventive Action (CAPA) planning. The TPQI team supports and works closely with the Test and Evaluation (T&E) and Testing Intake Assessment services teams, as well as the Test Center (TC) systems analysts, systems administrators, database administrators (DBAs), the VA project manager (PM), VA Contracting Officer's Representative (COR), and other divisions and stakeholders.
Duties/Responsibilities:
A Visual Communications Specialist (PowerPoint SME) is a professional who combines graphic design, multimedia production, and presentation skills to create compelling, brand-aligned visual content. This role often serves as an expert in PowerPoint and related software, ensuring that presentations are visually engaging, technically sound, and aligned with organizational goals.
  • Design & Production: Create and coordinate promotional, informational, and educational materials using graphic design, text, and visual content to achieve desired objectives.
  • PowerPoint Expertise: Serve as a subject matter expert in PowerPoint, developing templates, animations, transitions, and layouts that enhance clarity, engagement, and professionalism.
  • Multimedia & Digital Media: Produce and maintain digital media, including websites and infographics.
  • Print & Digital Outputs: Design and produce print materials such as brochures, newsletters, and signage, ensuring brand consistency across all formats.
  • Collaboration: Work with internal and external stakeholders to translate design briefs into effective visual solutions, maintaining brand guidelines and quality standards.
  • Project Management: Manage multiple tasks and deadlines efficiently, ensuring timely delivery of high-quality deliverables.
  • Brand Ambassador: Educate colleagues on brand standards and ensure all visual communications reflect the organization's identity.
  • Technical Skills: Use advanced features in graphic and presentation software (e.g., PowerPoint, Adobe Creative Suite, Visio) to automate and enhance design processes.
  • Perform a technical edit for quality assurance on all presentation and documentation prior to delivery to the customer.
  • Create and implement consistent templates and documentation styles for all PowerPoints, Diagrams, and technical publications.
  • Collaborate with subject matter experts when creating user guides, process documentation, new templates, template updates, and presentations to understand project specifications and needs.
  • Analyze team presentations to ensure efficiency and that all aspects of the process are documented.
  • Create, edit, and maintain training material, brown bags, and instructional supplements to ensure processes are understood as well as review all documentation and training materials to keep them up to date.
  • Provide a high level of customer service by adopting the customer's mission and working towards success.
  • Work with AI to improve these functions.

Required Qualifications:
  • 5-7 years of relevant professional experience.
  • Technical Skills: Expert proficiency in PowerPoint, graphics design or related experience.
  • Design Skills: Strong understanding of typography, color theory, layout, and visual hierarchy.
  • Communication Skills: Excellent verbal and written communication to collaborate with stakeholders and present work effectively.
  • Project Management: Ability to manage multiple projects under deadlines.
  • Brand Knowledge: Understanding of brand guidelines and application in design work.
  • Experience in technical writing.
  • Mastery of the Microsoft Office Suite (Word, Visio, PowerPoint, Excel, Teams).
  • Strong understanding of SharePoint and Adobe Acrobat Pro.
  • Understanding of data quality principles and dashboard design concepts.
  • Experience with utilizing AI tools to improve communications.
  • Ability to revise one's own work or the work of others to make documents or presentations clearer and more persuasive.
  • Work in both a team environment and independently.
  • Coach and mentor other technical writers.
  • Assist Technical Writers and Quality Control.
  • Work in a fast paced, multi-faceted environment.
  • Prior exposure to government, VA, or DoD environments is beneficial.
  • Current Moderate Background Investigation (MBI) and VA network access a plus.

Education/Certifications:
  • Bachelor's degree in Marketing, Graphics Design, Journalism, or related field.
  • Equivalent experience or industry certifications may substitute for formal education

Clearance:
  • U.S. Citizenship is required as is successfully passing a thorough Government background screening (Public Trust) requiring the completion of detailed forms and fingerprinting.
  • Ability to obtain and maintain necessary security clearances as required for access to classified information.

About EM Key Solutions:
Founded in 2015, EM Key Solutions, Inc. (EMKS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) offering a broad range of services to support Federal Government enterprises in meeting their mission requirements and business demands. Relationships are key to EMKS! We adopt a customer-centric approach and proven management processes for every project we undertake. Through sound leadership and management principles, EMKS focuses on offering its clients the solutions they need to be successful at the most competitive rates throughout the project management lifecycle.
If you are curious to learn more about EM Key Solutions, please visit our website at
EMKS is an Equal Opportunity Employer committed to hiring and retaining qualified and talented individuals. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Reasonable Accommodation Requests
EM Key Solutions is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please e-mail or call Human Resources at (727)-292-1521. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
E-Verify
As a Federal Contractor, we are required to use to validate employees' ability to work legally in the United States.
EEO is the Law
The law requires EM Key Solutions to post a notice describing the Federal laws prohibiting job discrimination.
Pay Transparency Non-Discrimination
EM Key Solutions will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
For information regarding your legal rights and protections, please click on the following link:

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