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Remote Customer Service Manufacturing Jobs in Raleigh, NC

Hello Sunshine Travels

Customer Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

Kim Luxe Travel

Travel Customer Service

Durham, NC · Remote

$14.50 - $19.75/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

Kim Luxe Travel

Travel Customer Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

Where You'll Work * This role is remote ; job seekers must reside in North Carolina to be ... Report to an assigned Customer Service Supervisor. What You'll Bring * Provide a distraction free ...

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Remote Customer Service Manufacturing information

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How much do remote customer service manufacturing jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer service manufacturing in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative in Manufacturing, and why are they important?

To thrive as a Remote Customer Service Representative in Manufacturing, you need strong product knowledge, problem-solving abilities, and experience with customer support, often supported by a high school diploma or higher. Familiarity with CRM software, order management systems, and communication platforms is typically required. Exceptional communication, patience, and attention to detail enable you to resolve issues efficiently and maintain customer satisfaction. These skills ensure smooth customer interactions, accurate order processing, and a positive brand reputation in a competitive industry.

How does a Remote Customer Service role in manufacturing differ from traditional customer service positions?

In a Remote Customer Service role within the manufacturing industry, you'll often handle inquiries related to product specifications, order tracking, and technical troubleshooting for industrial clients. Unlike traditional customer service, this position requires a deeper understanding of manufacturing processes and supply chain logistics. You’ll frequently collaborate with engineering, production, and logistics teams to resolve issues efficiently. Effective communication and problem-solving skills are critical, as you'll be the bridge between customers and internal departments, ensuring timely and accurate solutions.

What is a Remote Customer Service Manufacturing job?

A Remote Customer Service Manufacturing job involves assisting customers with inquiries, issues, or orders related to manufacturing products, all while working from a remote location. Employees in this role may handle phone calls, emails, and chat support to resolve problems, provide product information, and coordinate with other departments such as production or shipping. They play a key role in ensuring customer satisfaction by providing timely and accurate support. Strong communication skills, familiarity with manufacturing processes, and proficiency with customer service software are usually required.

What is the difference between Remote Customer Service Manufacturing vs Remote Technical Support Manufacturing?

AspectRemote Customer Service ManufacturingRemote Technical Support Manufacturing
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of manufacturing equipment
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, diagnostics, and technical assistance
Employer & Industry UsageManufacturing companies, customer service centersManufacturing firms, technical support departments
Common Search & Comparison IntentCustomer service roles in manufacturingTechnical support roles in manufacturing

Remote Customer Service Manufacturing focuses on assisting customers with inquiries, orders, and general support, while Remote Technical Support Manufacturing involves troubleshooting technical issues related to manufacturing equipment or processes. Both roles require communication skills, but technical support demands more specialized technical knowledge. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Remote Customer Service Manufacturing jobs in Raleigh, NC? For Remote Customer Service Manufacturing jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manufacturing jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Service Manufacturing jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Service Manufacturing jobs? Cities near Raleigh, NC with the most Remote Customer Service Manufacturing job openings:
Remote Customer Service Manufacturing jobs near you
Infographic showing various Remote Customer Service Manufacturing job openings in Raleigh, NC as of May 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 29% In-person, and 71% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Remote Customer Service and Sales

HMG Careers

Raleigh, NC • Remote

$69K/yr

Full-time

Medical, Dental

Posted 21 days ago

Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them