ZipRecruiter

Log In

2

Remote Customer Service Manager Jobs in Addison, IL

srecruiting

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

... Management training and development Attending ongoing training sessions Preferred Skills: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Collaborating with management or other team members as appropriate to proactively address service ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Collaborating with management or other team members as appropriate to proactively address service ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Addison, IL

Remote Customer Service Manager information

See Addison, IL salary details

$24.5K

$58.1K

$101.2K

How much do remote customer service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote customer service manager in Addison, IL is $58,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $70,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the most commonly searched types of Remote Customer Service jobs in Addison, IL? The most popular types of Remote Customer Service jobs in Addison, IL are:
What are popular job titles related to Remote Customer Service Manager jobs in Addison, IL? For Remote Customer Service Manager jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Addison, IL look for? The top searched job categories for Remote Customer Service Manager jobs in Addison, IL are:
What cities near Addison, IL are hiring for Remote Customer Service Manager jobs? Cities near Addison, IL with the most Remote Customer Service Manager job openings:
Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Addison, IL as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $58,107 per year, or $27.9 per hour.

Fully Remote Customer Service Rep

srecruiting

Chicago, IL • Remote

$16.50 - $22.50/hr

Full-time

Posted 11 days ago

Job description

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

100% Virtual Work from home, from anywhere

Flexible schedule, A healthy work-life balance

Comprehensive training provided

A fun, energetic, and positive team culture

Rapid career growth & advancement opportunities

Responsibilities:

Calling and receiving calls from clients/Customer Satisfaction

Scheduling appointments with clients who request our benefits, or who they referred

Advising, presenting and explaining products & packages virtually

Completing applications

Management training and development

Attending ongoing training sessions

Preferred Skills:

Excellent communication skills, including active listening and problem-solving

Ability to learn, adapt, and adjust on the go

Works well with others and individually

Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.

Apply