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Remote Customer Service Manager Jobs in Addison, IL

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote- Customer Experience Service

Chicago, IL ยท Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...

Be Seen First

Have strong organizational and time-management skills * Are eager to learn, accept coaching, and ... Have customer service, retail, hospitality, sales, or other people-focused experience, or simply ...

Be Seen First

Have strong organizational and time-management skills * Are eager to learn, accept coaching, and ... Have customer service, retail, hospitality, sales, or other people-focused experience, or simply ...

Be Seen First

Have strong organizational and time-management skills * Are eager to learn, accept coaching, and ... Have customer service, retail, hospitality, sales, or other people-focused experience, or simply ...

Be Seen First

Have strong organizational and time-management skills * Are eager to learn, accept coaching, and ... Have customer service, retail, hospitality, sales, or other people-focused experience, or simply ...

Be Seen First

Have strong organizational and time-management skills * Are eager to learn, accept coaching, and ... Have customer service, retail, hospitality, sales, or other people-focused experience, or simply ...

Be Seen First

Have strong organizational and time-management skills * Are eager to learn, accept coaching, and ... Have customer service, retail, hospitality, sales, or other people-focused experience, or simply ...

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Collaborating with management or other team members as appropriate to proactively address service ...

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Collaborating with management or other team members as appropriate to proactively address service ...

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Showing results 1-20

Remote Customer Service Manager information

See Addison, IL salary details

$24.5K

$58.1K

$101.2K

How much do remote customer service manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote customer service manager in Addison, IL is $58,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $70,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Manager position, and why are they important?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a Remote Customer Service Manager job?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a Remote Customer Service Manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the most commonly searched types of Remote Customer Service jobs in Addison, IL? The most popular types of Remote Customer Service jobs in Addison, IL are:
What are popular job titles related to Remote Customer Service Manager jobs in Addison, IL? For Remote Customer Service Manager jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Addison, IL look for? The top searched job categories for Remote Customer Service Manager jobs in Addison, IL are:
What cities near Addison, IL are hiring for Remote Customer Service Manager jobs? Cities near Addison, IL with the most Remote Customer Service Manager job openings:
Infographic showing various Remote Customer Service Manager job openings in Addison, IL as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $58,107 per year, or $27.9 per hour.

Remote Customer Service and Sales

HMG Careers

Chicago, IL โ€ข Remote

$69K/yr

Full-time

Medical, Dental

Posted 13 days ago


Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them