ZipRecruiter

Log In

2

Remote Customer Service Manager Jobs in Minnesota

Atlas Copco

Service Manager

Minneapolis, MN · On-site +1

Also provide guidance on customer care and technical issues. Business Management - Develop the service business in the assigned region/area including establishing goals for service-related products ...

Transworld Systems Inc.

$15/hr

Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious ... Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet ...

Huntington

Area Service Manager

Minnetonka, MN · On-site +1

Strives to drive the teams to deepen relationships with customers and Huntington colleagues through ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

New

next page

Showing results 1-20

All JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Minnesota

Remote Customer Service Manager information

See Minnesota salary details

$24K

$56.8K

$98.9K

How much do remote customer service manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote customer service manager in Minnesota is $56,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $68,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Manager position, and why are they important?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a Remote Customer Service Manager job?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a Remote Customer Service Manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the most commonly searched types of Remote Customer Service jobs in Minnesota? The most popular types of Remote Customer Service jobs in Minnesota are:
What are popular job titles related to Remote Customer Service Manager jobs in Minnesota? For Remote Customer Service Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Minnesota look for? The top searched job categories for Remote Customer Service Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Customer Service Manager jobs? Cities in Minnesota with the most Remote Customer Service Manager job openings:
Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Minnesota as of June 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $56,804 per year, or $27.3 per hour.

Remote Customer Success Representative

McQuade Organization

Plymouth, MN • Remote

Full-time

Posted 16 days ago

Job description

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help them understand and utilize their benefits. No cold calling is required—qualified clients are provided.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Strong communication and interpersonal skills
  • Customer service, hospitality, retail, sales, or call center experience preferred
  • Comfortable using Zoom, email, and computer applications
  • Self-motivated and coachable
  • Ability to work independently in a remote environment
  • High school diploma or equivalent

Apply