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Remote Customer Service Manager Jobs in Austin, MN

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Remote Customer Service Manager information

See Austin, MN salary details

$23.9K

$56.5K

$98.3K

How much do remote customer service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote customer service manager in Austin, MN is $56,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $68,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the most commonly searched types of Remote Customer Service jobs in Austin, MN? The most popular types of Remote Customer Service jobs in Austin, MN are:
What are popular job titles related to Remote Customer Service Manager jobs in Austin, MN? For Remote Customer Service Manager jobs in Austin, MN, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Austin, MN look for? The top searched job categories for Remote Customer Service Manager jobs in Austin, MN are:
What cities near Austin, MN are hiring for Remote Customer Service Manager jobs? Cities near Austin, MN with the most Remote Customer Service Manager job openings:
Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Austin, MN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $56,474 per year, or $27.2 per hour.

Customer Service Representative Property & Casualty Licensed

Dieter Insurance Group - Allstate Exclusive Agency

Austin, MN • Remote

$42K - $95K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 26 days ago

Job description

We're looking for a licensed Property & Casualty Customer Service Representative who is passionate about helping people and delivering an outstanding customer experience. If you enjoy building relationships, solving problems, and supporting clients with their insurance needs, we'd love to hear from you.

In this role, you'll work directly with customers to answer questions, review coverage, process policy changes, and provide the support they need to feel confident in their protection.



Why join us:

  • Competitive base salary plus commissions
  • Health, Dental, and Retirement benefits
  • Paid time off and flexible schedule
  • Monday to Friday schedule with evenings free
  • Growth opportunities into leadership and management


What Were Looking For:

Active Property & Casualty License (required)

Strong communication and customer service skills

Detail-oriented and organized

Comfortable working in a fast-paced environment

Positive attitude and team player mindset

This is your chance to join the number one Allstate Agency in the nation. We have built a culture that celebrates wins, supports growth, and rewards effort. If you are ready to work hard, get paid well, and take your career to new heights, we want to meet you.


Our interview process consists of:

  • A quick Phone Interview
  • A video Interview
  • A Final Interview

Our hiring process typically takes about a week

Apply today and start building your future with Dieter Insurance Group.






Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Career Growth Opportunities

Mon-Fri Schedule

Retirement Plan

Evenings Off

Hands on Training

Work from Home


Responsibilities
  • Connect with clients who are ready to talk about coverage
  • Guide them to the right Allstate solutions for their needs
  • Manage live transfers from our telemarketing team
  • Work toward clear, achievable sales goals
  • Deliver top notch service that keeps clients coming back

Requirements
  • Licensing: Must obtain and maintain an active Insurance License upon employment.
  • Experience: No previous insurance experience required but a desire to learn the industry is essential.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Customer Oriented: Passionate about delivering exceptional customer service and meeting clients insurance needs.
  • Adaptability: Ability to understand and apply insurance knowledge to real-world scenarios.
  • Team Player: Willingness to collaborate and work effectively within a sales team.
  • Drive: Self-motivated and eager to achieve sales goals and quotas.
  • Tech-Savvy: Comfortable using digital tools for client management and engagement.

You must currently live in one of the following states:

Iowa, Wisconsin, Illinois, Minnesota, Indiana, Nebraska, Kansas, Missouri, South Dakota, Texas, Florida, Tennessee, Georgia, Arizona, or North Carolina