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Entry Level Remote Customer Service Jobs in Austin, MN

InsuraTec

Sales Representative (Remote)

Austin, MN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Albert Lea, MN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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Entry Level Remote Customer Service information

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How much do entry level remote customer service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for entry level remote customer service in Austin, MN is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service job?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Austin, MN? The most popular types of Remote Customer Service jobs in Austin, MN are:
What are popular job titles related to Entry Level Remote Customer Service jobs in Austin, MN? For Entry Level Remote Customer Service jobs in Austin, MN, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service jobs in Austin, MN look for? The top searched job categories for Entry Level Remote Customer Service jobs in Austin, MN are:
What cities near Austin, MN are hiring for Entry Level Remote Customer Service jobs? Cities near Austin, MN with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Austin, MN as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,070 per year, or $18.3 per hour.
Customer Service Representative - Austin, MN; Barron, WI or Remote office

Customer Service Representative - Austin, MN; Barron, WI or Remote office

Hormel Foods

Austin, MN • On-site, Remote

$18.75 - $26.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Hormel Foods rating

7.3

Company rating: 7.3 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

176th of 433 rated food and drinks producers

Job description


CUSTOMER SERVICE REPRESENTATIVE - CORPORATE OFFICE (AUSTIN,MN; BARRON, WI; or REMOTE OFFICE)
About Hormel Foods -
Hormel Foods Corporation, based in Austin, Minnesota, is a global branded food company with approximately $12 billion in annual revenue. Its brands include PLANTERS®, SKIPPY®, SPAM®, HORMEL® NATURAL CHOICE®, APPLEGATE®, WHOLLY®, HORMEL® BLACK LABEL®, COLUMBUS®, JENNIE-O® and more than 30 other beloved brands. The company is a member of the S&P 500 Index and the S&P 500 Dividend Aristocrats, was named one of the best companies to work for by U.S. News & World Report, one of America's most responsible companies by Newsweek, recognized by TIME magazine as one of the World's Best Companies and has received numerous other awards and accolades for its corporate responsibility and community service efforts. For more information, visit hormelfoods.com.
This position reports to Supervisor - Order Processing/Customer Service - Foodservice.
Relocation is not eligible for this role.
RESPONSIBILITIES:
This position requires working 8 hours each day Monday through Friday, which may be in addition to unplanned overtime. The actual start time will be determined by the employee and supervision.
  • Coordinates and processes all assigned organizational, sales and customer requests and data entry. Will escalate more complex issues to the Lead Customer Service Rep.
  • Performs all functions involved in the entering of customer orders to the mainframe to include orders submitted via phone or fax, transferring EDI orders to the mainframe, and making order changes as directed by customers and sales accurately and timely.
  • Provides delivery instructions to Corporate based Truck Routing and Centralized Transportation areas as well as updating master customer card information.
  • Ensures timely communication and follow through with customers, sales, centralized transportation, and deployment personnel daily.
  • Performs resale orders for product movement due to overages/refusals based on OS&D.
  • Schedules delivery appointments by phone, email, customer websites when applicable.
  • Edits orders to ensure accuracy in price brackets, price lists, and contract applications. Seeks sales input for price verification if discrepancy is found.
  • Works with many internal and external customers as issues arise and will coordinate and troubleshoot with multiple areas. Will escalate to lead if issue not able to be resolved.

QUALIFICATIONS:
Required
  • Customer Service experience.
  • Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to initiate appropriate action independently.
  • Broad knowledge of Microsoft Office applications with an emphasis on Excel.
  • Demonstrated ability to execute detailed work independently and accurately.
  • Demonstrated organizational skills and ability to prioritize work.
  • Applicants must not now, or at any time in the future, require sponsorship for a work visa
  • Applicants must be authorized to work in the United States for any employer

Preferred
  • 1 or more years of related experience.
  • Knowledge of ORACLE and processes.
  • Experience on Mainframe Order Processing, TSO, or AS400.

At Hormel Foods, base pay is one part of our total compensation package and is determined within a range. The base hiring pay range for this role is $17.75- $26.25, and your actual base pay within that range will depend upon a variety of factors including, but not limited to, job-related knowledge, skill set, level of experience, and geographic market location.
Other components of Hormel Foods' total compensation package includes comprehensive medical, dental and vision coverage, discretionary annual merit increases, profit sharing, 401(k) with employer match, stock purchase plan, earned paid time off, FREE two-year community/technical college tuition for children of employees, and more.
Hormel Foods provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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