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Remote Customer Service Google Jobs in Riverside, CA

Johnson Service Group

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Customer Service Representative I

Irvine, CA · Remote

CA$18.57/hr

Monday- Friday 9:00am-5:30 pm (Remote) Hourly Rate: $18.57 Qualifications * High School diploma or GED and/or one (1) to three (3) years of experience in customer service within a call center ...

Built By Shah

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Google Ads PPC Manager -- Remote Full-Time

Irvine, CA · Remote

$5.0K - $7.5K/mo

Making sure campaigns are targeting the correct locations, services, and customer intent ... Setting up new Google Ads accounts and campaigns from scratch. * Building and maintaining Search ...

theLender

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Mortgage Underwriting Trainer- REMOTE

Lake Forest, CA · Remote

$40 - $47/hr

... customer service and coaching in a fast-paced training environment. • Proficient with Microsoft ... with remote applications and AI-assisted training tools. • Working knowledge of mortgage ...

New

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

... Managed Services customer support team, ensuring rapid incident resolution, effective problem ... Google Workspace, Azure AD), and remote troubleshooting. * Proven ability to lead distributed ...

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All JobsCustomer Service Google JobsRemote Customer Service Google JobsRemote Customer Service Google Jobs in Riverside, CA

Remote Customer Service Google information

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$28

How much do remote customer service google jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote customer service google in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote customer service representatives at Google, and how can they be managed?

Remote customer service representatives at Google often face challenges such as maintaining clear communication across digital channels, staying engaged with team members in a virtual environment, and managing work-life balance due to flexible hours. To manage these challenges, Google provides robust collaboration tools like Google Workspace, regular virtual team meetings, and access to wellness resources. Proactive communication, setting boundaries for work hours, and participating in training sessions can help representatives stay connected and effective in their roles.

What is the difference between Remote Customer Service Google vs Remote Technical Support Specialist?

AspectRemote Customer Service GoogleRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, remote troubleshooting tools, technical software
Employer & Industry UsageTech companies, e-commerce, service providersIT firms, tech support companies, hardware/software providers
Search & Comparison IntentCustomer service roles, remote jobs, Google customer supportTechnical support roles, IT jobs, remote troubleshooting

Remote Customer Service Google primarily involves assisting users with Google products and services via chat, email, or phone, focusing on customer satisfaction. Remote Technical Support Specialists handle technical issues related to hardware, software, or network problems, requiring more technical skills. Both roles are remote, but they differ in technical complexity and required expertise.

What are remote customer service jobs at Google?

Remote customer service jobs at Google involve providing support to Google’s users and customers via phone, email, or chat from a remote location. These roles typically focus on troubleshooting issues, answering product-related questions, and ensuring a positive user experience. Employees in these positions need strong communication skills, problem-solving abilities, and familiarity with Google’s products and services. Remote customer service representatives often work flexible hours and use various digital tools to assist customers efficiently. These jobs are ideal for individuals seeking to work from home while helping customers navigate Google’s offerings.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative at Google, and why are they important?

To thrive as a Remote Customer Service Representative at Google, you need excellent communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, Google Workspace tools, and ticketing platforms is typically required. Strong empathy, active listening, and adaptability are crucial soft skills that help build rapport and handle diverse customer needs effectively. These skills ensure high-quality support, customer satisfaction, and efficient resolution of issues in a remote, fast-paced environment.

Can you work remotely with Google?

Remote customer service roles at Google are available, allowing employees to work from home depending on the position and team. These roles typically require strong communication skills, familiarity with Google tools, and sometimes specific certifications or training. Availability of remote work may vary based on company policies and job requirements.

Does Google offer fully remote jobs?

Google offers a variety of remote job opportunities, including roles in customer service and support, which can be fully remote depending on the position. These jobs often require skills in communication, problem-solving, and familiarity with Google tools and platforms. Remote roles may have specific eligibility criteria and may require occasional in-office meetings or training.

How can I make 2000 a week working from home?

Remote customer service roles can pay between $12 and $20 per hour, so earning $2000 weekly requires working approximately 100 hours at the higher end of this range. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay rates or performance bonuses.

Does Google have remote customer service jobs?

Google offers remote customer service roles that typically involve assisting users via phone, email, or chat. These positions often require strong communication skills, familiarity with Google's products, and the ability to work independently in a virtual environment.
What are popular job titles related to Remote Customer Service Google jobs in Riverside, CA? For Remote Customer Service Google jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Google jobs in Riverside, CA look for? The top searched job categories for Remote Customer Service Google jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Customer Service Google jobs? Cities near Riverside, CA with the most Remote Customer Service Google job openings:
Remote Customer Service Google jobs near you
Customer Service Representative I

Customer Service Representative I

Johnson Service Group

Irvine, CA • Remote

CA$18.57/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Johnson Service Group (JSG) is seeking Customer Service Representatives- Call Center.   

Must live in Pacific, Mountain or Central time zone.
Schedule:  Monday- Friday 9:00am-5:30 pm  (Remote)
Hourly Rate:  $18.57

Qualifications

  • High School diploma or GED and/or one (1) to three (3) years of experience in customer service within a call center environment, preferred.
  • Knowledge of Health Benefits and eligibility preferred.
  • Good communication and telephone skills with a very clear and concise speaking voice
  • Proficient written communication skills with the ability to learn new software and navigate multiple systems at once.
  • Moderate keyboarding skills including proficiency with database management. 
  • Ability to adapt to a constantly changing environment.
  • Proficient organizational and time management skills.
  • Fluent in English (oral and written) required. Bilingual in Spanish preferred. 
  • Internet access provided by a cable or fiber provider with 40 MB download and 20MB upload speeds 
  • Home router with wired Ethernet (wireless connections and hotspots are not permitted).
  • A designated room for your office or steps taken to protect company information (e.g., facing computer towards wall, etc.)

Duties And Responsibilities

Customer Advocate

  • Respond to general customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims in a confidential, professional, and ethical manner.
  • Analyze problems and provide information/solutions.
  • Research and resolve aged Customer Service open calls within company standards.
  • Operate in the Health Care Processing System (HCPS), Imaging systems, and all systems necessary to obtain and extract information.
  • Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
  • Be accountable, when you uncover an issue or trend, for actually helping, assess and report what is happening in terms of impact, making improvements, and course correcting along the way.

Call Center Support

  • Document information, activities, and changes in the database and inquiry outcomes for accurate tracking and analysis.
  • Research and analyze data to address operational challenges and customer service issues.
  • Provide external and internal customers with requested information, including difficult and upset customers. 
  • Meet and maintain Quality and Telephone Performance measures per customer service performance report.
  • Communicate with the appropriate departments and identify service issues.
  • Identify inefficiencies within the established processes and suggest possible solutions to save time, reduce risk, and/or reduce expenses. 
  • Identify, initiate, and implement at least one process improvement and/or innovation annually 

Company Description

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, paid time off, 401(k), weekly pay, and more.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Johnson Service Group logo

About Johnson Service Group

Sourced by ZipRecruiter

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 39 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Westmont, IL, US

Year founded

1984

Social media

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